- di Sangha, un mese faValutata 1 su 5Unusable. It takes several seconds for a site to be displayed while it is immediate with the NordVPN software.
Replica dello sviluppatorepubblicato il un mese faHello. We're sorry to hear about the trouble. Please contact our support team for the to check the issue. You can reach them via live chat at support.nordvpn.com. - M.M.
- di DT, 2 mesi faValutata 1 su 5Won't log me in to the app. Keeps spinning the wheel on the login screen. The version for Brave works though.Hello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo
- di duAffentier, 2 mesi faValutata 2 su 5Mit jedem Update von Firefox geht das NordVPN App nicht richtig. Es kann sich nicht einloggen. Erst nach mehreren Tagen geht es. Es hilft nur das entfernen des Apps und neu installieren. Bei jedem Neustart des PCs wieder von vorne beginnen.Hallo. Das sollte nicht der Fall sein! Bitte wenden Sie sich an unseren Kundensupport, damit dieser sich das Problem genauer ansehen kann. Wir helfen Ihnen gerne bei der Lösung dieses Problems. Unser Team ist rund um die Uhr online unter support.nordvpn.com. -G.M.
- di Mohan, 2 mesi faValutata 1 su 5It's amazing that almost every single review this extension has had in the recent past is a scathingly negative review.
And there's good reason for that. This is one of the better, even 'premium', VPNs out there. And yes, their service is fast. But it comes with several pains. This Firefox extension is pathetic. At it's best, it asks you to keep logging in, fails often, fails to load pages often, and the window is distorted (it keeps getting elongated!). At it's worst, well, it crashes and takes Firefox along with it.
It should be clear by now that this is not an isolated incident - something that can be resolved by customer service. This is an issue from the development of the extension - which needs to be sorted.
The Windows app (and phone apps) work well, but they're pretty heavy and battery hungry. So I wish this browser extension would 'just work' - but it doesn't.Hello. We're sorry to hear about the negative experience you've had with our extension. Have you contacted our customer support regarding the continuous login issue? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -Neo
- di Utente Firefox 15253942, 2 mesi faValutata 1 su 5Can't be installed in Russia anymore. What the...?Hello. Please reach out to us at email@example.com - we'd be happy to help you get the services while residing in countries with internet restrictions! -Drea
- di noelmage, 2 mesi faValutata 2 su 5I'm sure I would love this extension if it worked. Unfortunately, since it does not run login through an obfuscated server almost every work and public WiFi network blocks the ability to log in through the extension.
Nord, please add this as a feature. It's absolutely excellent in the app.Hello and thank you for the review. You should be able to access the login page even on a restricted network. If you're not able to access it, or experiencing any issues with the login, please contact our customer support team at support.nordvpn.com for them to check on the issue and help you solve it faster. -A.S.
- di Kourosh SHirvani, 2 mesi faValutata 2 su 5in windows it doesnt work and also in extention modeHello. If you're experiencing issues with our browser extension, please try clearing the cookies/cache of your browser and re-adding it to your browser. You can also check if the issue persists on a clear browser installation. If that doesn't help, please don't hesitate contacting us via live chat at https://support.nordvpn.com/ so we could help you further. -R.L.
- di huub66, 2 mesi faValutata 1 su 5needs re-installation all the time to be able to log in and reconnect. Was working fine in the early days but last year very unstable and actually quite useless.Hello. Have you contacted our customer support regarding this issue with the VPN app? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -Neo
- di Sekorhex, 2 mesi faValutata 1 su 5Leider kann man sich nicht mehr in das Addon einloggen mit seinem Account.Hallo! Heute hatten wir vorübergehende Login-Probleme, die nun behoben sein sollten. Wir entschuldigen uns für die vorübergehenden Unannehmlichkeiten. Falls Sie weitere Probleme haben oder die langsamen Verbindungen beheben möchten, kontaktieren Sie uns bitte jederzeit unter support.nordvpn.com! -Neo
- di ec78b308, 2 mesi faValutata 1 su 5I'm very dissatisfied with this app and their service, it simply doesn't work as it should. Sometimes it doesn't autoconnect, other times the internet connection stop working because of the app and I have to manually disconnect or reset the connection. There are times that I can't even log in because their log-in interface doesn't work. I don't like it and I'll be switching to another provider when my subscription ends.Hello. Have you contacted our customer support regarding this issue with the VPN app? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -Neo
- di Utente Firefox 12339692, 2 mesi faValutata 4 su 5This add-on was causing me issues very often, like for others. Then I tried disabling all other add-ons and it worked! It's working even all disabled add-ons are re-enabled again so I can't tell what caused this. It may just be some other extension, it may be Firefox glitch or NordVpn extension issue. Until I figure this out it's 4 stars. Otherwise it's 5.