It stucks very often last weeks. Not possible to change the server or even log out. Only reinstallation helps. And connection also poor at that time.

Each time I load Firefox, I'm forced to login again to NordVPN with this add-on.

Each time, I type my username and password, and then the balloon tip appears that I have Logged In Successfully.

However, the login is never remembered. When Firefox is loaded, the add-on shows that I'm still connected to my usual VPN server. It then prompts me to login again.

Only after completely removing this add-on, and then reinstalling it, has my Nord login stayed active. I don't want to continue to resort this uninstall/reinstall process.

I do not have any other Nord app installed, and am using the latest Firefox and Nord add-on versions.

Latest update broke the extension, now I'm stuck in a login loop.

I've repeatedly reinstalled the app and checked with the online support but nothing is working so far.

This extension for Firefox is pretty useless. Since a few days ago I can't log-on. I've seen others have been having the same prob.

If it's not broke, don't fix it. The extension was working fine before the update. I removed and added it again two days in a row...still can't log-on. I've cleared the cache, restarted Firefox, etc...all kinds of troubleshooting doesn't help.

It's the extension.

*meh!*

Works great, if you don't mind having to uninstall and refresh everything every few days. Fast-ish, most of the time, when it stays up.
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Edit: In response to developer response - I am reinstalling the app as instructed by NordVPN support.

I am paid user, but from time to time it logged me out and wiped out my data like bypass list.

Nord VPN do a great job for great value, usually, but this extension won't log me in to my account.

Pro- es funktioniert manchmal ohne Probleme...

Im ernst es gibt (Erfahrung von Freunden) bessere und günstigere VPN Lösungen (die einen noch dazu nicht zwingen über 3 Jahre bei ihnen zu bleiben).

Ich würde es nicht nochmal kaufen.

Why can the extension not stay logged as it does on my iphone? A real pain to login every time, especially with the new login window and recaptcha. Can barely tell the difference between the cars, trains, boats & planes!
Performance also very variable, often stops or slows right down after a few minutes.
Still nearly 2 years subscriptio left, but thinking of changing

I have not actually used this, but my experience with this company is they give NOTHING for free. Their free trials are bogus, waste of time trying to get one. From memory the last time I looked at it, they were just trying to get you to pay by making you think it's free when it's not. I hate dishonest developers who pretend to offer something they do not.

I like NordVPN as a service but this addon is pretty buggy. Often times it leaves the connection enabled but signs out your user in the extension leaving you in a limbo state that does not necessarily allow you to sign out especially if the VPN server is having issues. I've had to uninstall this extension and re-install multiple times as a workaround. There has to be a way to "force disconnect" on the VPN when you're not signed in and you guys really need to make the random sign-outs not happen anymore because this is ridiculous.

it works but it is slow. it is best just turn on VPN with NordVPN for Windows 10. It is WAY faster. NordVPN connection through Firefox add-on for whatever reason is really slow.

This is great when it works, it's supposedly the best VPN, but it really slows my internet when switched on half the time, and when using the app it will disconnect after about 10 minutes. Watching a movie on Netflix with the app is impossible. It's not a free VPN so we expect better! It would nice to not have connectivity issues and to not affect browsing speed.

not at ALL happy with this add on. it's so hit and miss that it's not worth using.
will work for a while but then it will log you off and then you get a "something went wrong" error when you try to log on.
I'm a paid up customer, so not sure whats going on

The proxy moz-proxy://us8107.nordvpn.com:89 is requesting a username and password. The site says: “NordVPN”

Have this prompt all the time and once I enter info it just cuts out my internet. Not only that but I have to constantly log in to my VPN service all the time for no reason and it won't save my password. Pain in the butt for a service I bought 3 years of.

makes me sign in EVERY SINGLE TIME I use it

Doesn't work for private windows. As soon as I load up a private window in firefox, both firefox windows no longer connect through the proxy. Once the private window is close, the normal window loads instantly and works again

Не давно Beeline Kazakhstan заблокировали доступ к интернету для NordVPN, не возможно подключится.

Barely works.

edit: More information in the litany of other complaints:
- Logs out frequently
- Speeds are super slow and unable to reset or connect to another server in this app.
- Often freezes and at a load, requires full close of all browsers to fix it
- "Failed to connect. Try again later." error for no discernible reason
- unable to select individual servers (like the desktop app) - heck, unable to see the server name to check if that server is good or bad. No way to just "connect to the next best server" if one doesn't work. You're left with disconnecting and reconnecting...
- Good lord are the speeds slow. Holy cow. Just thought I'd add that in a 2nd time.

This is really, really slow. Works fine with Chrome, but somehow the Firefox extension takes forever to load pages.

Great idea, love the functionality but I've got the same problem as many others - it's logging me out each session. Fresh OS instalation / browser.

Entering credentials is annoying as modal dissapear, and form is not keepassxc friendly, so it's really for the ones using unique mail (+in gmail) and complex password

Please consider different way of providing credentials.

With both issues fixed (no log out, easier credentials entry) I would give 5 *