- di duAffentier, un mese faValutata 2 su 5Mit jedem Update von Firefox geht das NordVPN App nicht richtig. Es kann sich nicht einloggen. Erst nach mehreren Tagen geht es. Es hilft nur das entfernen des Apps und neu installieren. Bei jedem Neustart des PCs wieder von vorne beginnen.
Replica dello sviluppatorepubblicato il un mese faHallo. Das sollte nicht der Fall sein! Bitte wenden Sie sich an unseren Kundensupport, damit dieser sich das Problem genauer ansehen kann. Wir helfen Ihnen gerne bei der Lösung dieses Problems. Unser Team ist rund um die Uhr online unter support.nordvpn.com. -G.M.
- di noelmage, 2 mesi faValutata 2 su 5I'm sure I would love this extension if it worked. Unfortunately, since it does not run login through an obfuscated server almost every work and public WiFi network blocks the ability to log in through the extension.
Nord, please add this as a feature. It's absolutely excellent in the app.
Replica dello sviluppatorepubblicato il 2 mesi faHello and thank you for the review. You should be able to access the login page even on a restricted network. If you're not able to access it, or experiencing any issues with the login, please contact our customer support team at support.nordvpn.com for them to check on the issue and help you solve it faster. -A.S.
- di Kourosh SHirvani, 2 mesi faValutata 2 su 5in windows it doesnt work and also in extention mode
Replica dello sviluppatorepubblicato il 2 mesi faHello. If you're experiencing issues with our browser extension, please try clearing the cookies/cache of your browser and re-adding it to your browser. You can also check if the issue persists on a clear browser installation. If that doesn't help, please don't hesitate contacting us via live chat at https://support.nordvpn.com/ so we could help you further. -R.L.
- di Zesko, 3 mesi faValutata 2 su 5I am using paid version of NordVPN.
But it is in Firefox crazy slower than the same NordVPN in Chrome/Chromium, but both have the same public IP when they are in incognito/private mode.
1. Open Firefox and NordVPN Login works fine. (Block WebRTC and CyberSec are enabled or disabled)
2. Check www.speedtest.net without private mode, Ping, Download and Upload work fine like Chrome.
3. Open new private mode window of Firefox. (More than 10 min using websites as streaming like YouTube in private mode)
4. Check www.speedtest.net with private mode. Only Ping and Download work fine, but Upload does not work like 0 Mbps.
NordVPN extension has maybe a new bug in Firefox with private mode in all devices. Can you fix it? Thanks!
Hi Neo, I did. NordVPN support has forwarded my case to the developer team.Hello. Please contact our customer support, for them to take a closer look at the issue. We would be happy to help you out on this issue resolve. Our team is online 24/7 at support.nordvpn.com. -Neo
- di Just another FF user, 3 mesi faValutata 2 su 5The extension requires login every time FF updates, can't use saved passwords, as well as having infinite spin issues if you disconnect from the VPN on one session and tries to reconnect on the next session. Pretty poor User Experience tbh.Hello! We're sorry to hear about the experience you had with our proxy extension. Perhaps you can try reinstalling it, and, if the issues persist, could you try contacting our customer support team at support.nordvpn.com? We're ready to help you out anytime! -L.L.
- di Torgood, 3 mesi faValutata 2 su 5depuis des semaines l'extension ne fonctionne pas je ne me réabonnerais plus trop de bugs depuis un momentBonjour. Si vous rencontrez des problèmes avec notre extension, veuillez essayer de la réinstaller et vérifier si le problème persiste. Si c'est le cas, n'hésitez pas à contacter notre équipe de support client à l'adresse support.nordvpn.com. Notre équipe se fera un plaisir de vous aider. -A.S.
- di georg2310, 3 mesi faValutata 2 su 5Need to reinstall this frequently to be able to use it on ubuntu 20.04Hello. We're sorry to hear about your experience. Please contact our customer support, for them to take a closer look at the issue. We would be happy to help you out on this issue resolve. Our team is online 24/7 at support.nordvpn.com. -A.S.
- di DashiePlotism, 3 mesi faValutata 2 su 5Its fine when it works, but it really enjoys logging you out. Recently it wouldn't let me log back in so I tried re-installing the add on but now its icon doesn't appear in the extensions bar (not even the drop down menu for overflowing extensions) so I can't log in or anything.
It does however appear in the add-on manager but you can't actually use the extension from there.
I would just use the full PC app, but it had a habbit of giving me BSODs when in use, especially when playing glames, even if I had them blacklisted from using the VPN.Hello! Could you tell us if you tried contacting our customer support team at support.nordvpn.com? If so, could you please update your review with the ticket ID you received so we can check on the situation in more detail? -L.L.
- di Utente Firefox 16908182, 3 mesi faValutata 2 su 5It stucks very often last weeks. Not possible to change the server or even log out. Only reinstallation helps. And connection also poor at that time.Hello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo
- di lin356, 4 mesi faValutata 2 su 5Each time I load Firefox, I'm forced to login again to NordVPN with this add-on.
Each time, I type my username and password, and then the balloon tip appears that I have Logged In Successfully.
However, the login is never remembered. When Firefox is loaded, the add-on shows that I'm still connected to my usual VPN server. It then prompts me to login again.
Only after completely removing this add-on, and then reinstalling it, has my Nord login stayed active. I don't want to continue to resort this uninstall/reinstall process.
I do not have any other Nord app installed, and am using the latest Firefox and Nord add-on versions.Hello! Please try reinstalling our proxy extension and check if the issue persists. If it does, feel free to contact us at support.nordvpn.com and we'll check on the issue in more detail. -L.L.
- di Utente Firefox 15679355, 4 mesi faValutata 2 su 5This extension for Firefox is pretty useless. Since a few days ago I can't log-on. I've seen others have been having the same prob.
If it's not broke, don't fix it. The extension was working fine before the update. I removed and added it again two days in a row...still can't log-on. I've cleared the cache, restarted Firefox, etc...all kinds of troubleshooting doesn't help.
It's the extension.
*meh!*Hello! We're sorry to hear about the trouble. Please contact our customer support, for them to take a closer look at the issue. We would be happy to help you out on this issue's resolve. Our team is online 24/7 at support.nordvpn.com. -A.S.
- di Shawn Mahaney, 4 mesi faValutata 2 su 5Works great, if you don't mind having to uninstall and refresh everything every few days. Fast-ish, most of the time, when it stays up.
Edit: In response to developer response - I am reinstalling the app as instructed by NordVPN support.Hello. Sorry to hear about the issue! Please contact our customer support, for them to take a closer look at it. We would be happy to help you out on this issue resolve. Our team is online 24/7 at support.nordvpn.com. -G.M.
- di Neon Knight, 5 mesi faValutata 2 su 5I am paid user, but from time to time it logged me out and wiped out my data like bypass list.
Replica dello sviluppatorepubblicato il 5 mesi faHello. We're sorry to hear about this issue! Please try to fully reinstal the extension and to log in again. In case the matter persists, please make sure to contact our customer support team at support.nordvpn.com for them to check on the issue. -G.M.
- di Utente Firefox 16709199, 5 mesi faValutata 2 su 5Nord VPN do a great job for great value, usually, but this extension won't log me in to my account.
Replica dello sviluppatorepubblicato il 5 mesi faHello. Please try reinstalling the extension and try logging in again. In case you are still unable to login to your account, it would be best to contact our customer support team at support.nordvpn.com for them to check on the issue and help you solve it faster. -A.S.
- di Kellerkind, 8 mesi faValutata 2 su 5Pro- es funktioniert manchmal ohne Probleme...
Im ernst es gibt (Erfahrung von Freunden) bessere und günstigere VPN Lösungen (die einen noch dazu nicht zwingen über 3 Jahre bei ihnen zu bleiben).
Ich würde es nicht nochmal kaufen.Hallo. Es tut uns leid, von Ihren Erfahrungen mit unserem VPN-Service zu hören. Es wäre großartig, wenn Sie das genaue Problem angeben könnten, das Sie erlebt haben. Wir helfen Ihnen gerne weiter. -G.M.
- di Brian Griffiths, 8 mesi faValutata 2 su 5Why can the extension not stay logged as it does on my iphone? A real pain to login every time, especially with the new login window and recaptcha. Can barely tell the difference between the cars, trains, boats & planes!
Performance also very variable, often stops or slows right down after a few minutes.
Still nearly 2 years subscriptio left, but thinking of changingHello. We are sorry to hear about your experience. Please try reinstalling the browser extension and check if there are no other extensions installed on your browser that can interfere with the NordVPN extension. If the issue persists, please contact our support team at support.nord-help.net so we could help you further. -A.S.
- di USER-EXPERIENCEONLY, 8 mesi faValutata 2 su 5I have not actually used this, but my experience with this company is they give NOTHING for free. Their free trials are bogus, waste of time trying to get one. From memory the last time I looked at it, they were just trying to get you to pay by making you think it's free when it's not. I hate dishonest developers who pretend to offer something they do not.Hello. We currently offer a 7-day free trial for new customers, who purchase the subscription through Google Play Store. Additionally, we do offer a 30-day money-back guarantee for all initial purchases. If you have any other questions, feel free to contact us at support.nordvpn.com. -A.S.
- di KernelPanic, 9 mesi faValutata 2 su 5I like NordVPN as a service but this addon is pretty buggy. Often times it leaves the connection enabled but signs out your user in the extension leaving you in a limbo state that does not necessarily allow you to sign out especially if the VPN server is having issues. I've had to uninstall this extension and re-install multiple times as a workaround. There has to be a way to "force disconnect" on the VPN when you're not signed in and you guys really need to make the random sign-outs not happen anymore because this is ridiculous.
Replica dello sviluppatorepubblicato il 9 mesi faHello. We're sorry to hear about this issue. Please make sure to check if you don't have any other extensions installed that might interfere with the NordVPN extension or if the issue persists please fully re-install your browser. In case it does regardless, please contact our support team at support.nord-help.net for assistance. - A.V.
- di Utente Firefox 13113864, un anno faValutata 2 su 5it works but it is slow. it is best just turn on VPN with NordVPN for Windows 10. It is WAY faster. NordVPN connection through Firefox add-on for whatever reason is really slow.Hello. We are sorry to hear about the issues you are facing. Please double check if there are no other add-ons installed on your browser that could interfere with the NordVPN browser extension. Also, try connecting to the country geographically closer to you. If the issue still persists, try reinstalling both the browser and the extension completely. In case that does not help, please contact our support team once again at https://support.nord-help.net/ so we could help you further. -G.M.
- di charlieeJ, un anno faValutata 2 su 5This is great when it works, it's supposedly the best VPN, but it really slows my internet when switched on half the time, and when using the app it will disconnect after about 10 minutes. Watching a movie on Netflix with the app is impossible. It's not a free VPN so we expect better! It would nice to not have connectivity issues and to not affect browsing speed.Hello. Thank you for your review. In case you are experiencing a slower connection while using the browser extension, please try disconnecting and connecting again, so it would reconnect you to a different server. In case you are experiencing issues while using our application, try switching the VPN protocol in the application settings menu. If that does not help, please contact our customer support team at support.nordvpn.com. -A.S.
- di vishybear, un anno faValutata 2 su 5not at ALL happy with this add on. it's so hit and miss that it's not worth using.
will work for a while but then it will log you off and then you get a "something went wrong" error when you try to log on.
I'm a paid up customer, so not sure whats going onHello. Please double check if there are no other add-ons installed on your browser that could interfere with the NordVPN browser extension. If the issue still persists, try reinstalling both the browser and the extension completely. In case that does not help, please contact our support team once again at https://support.nord-help.net/ so we could help you further. -G.M.