Recensioni per NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox di NordVPN
511 recensioni
- Valutata 1 su 5di Utente Firefox 18323124, 8 giorni faNord was pretty good and fast, but...
Since last year their browser extension has been secretly throttled. This was confirmed with their devs after multiple emails to support. They never told us about this throttle and the website continues to advertise that they do not set any limits. Most likely their support even dont know about it and will tell you otherwise, which will just show how they can make such serious changes even without careful considerations within their team.
I gave some time to see if they will fix it but after a few months it didnt sound like they cared at all. If you are reading this you probably are interested in using the extension and not the desktop app, so my advice is dont get Nord now unless you are good with being slowed.
Update:
It is the case. Anyone can try to download a file and see for themselves it can never go above a certain speed. I see some previous reviews that mention this too. Just like I said pretty much no one other than devs knows about this.
Ticket 15039623Replica dello sviluppatore
pubblicato il 6 giorni faHello. We're sorry to hear that, it should not be the case. Could you please update your review with the Ticket ID you’ve received from our customer support? We’ll check your inquiry and provide you with further assistance. -G.M. - Valutata 1 su 5di Abdullahi, 14 giorni fa
- Valutata 1 su 5di Utente Firefox 18307864, 19 giorni fa
- Valutata 1 su 5di qwertyk, 20 giorni faI do not recommend:
1. Long technical support answers (12-24 hours), formal answers, asking for things that have already been answered earlier.
2. This is not a free application, but any payment automatically makes a subscription to you, it is not written anywhere except Help Center, it also says that a return is possible only for the first payment, the rest is not returned if they are not forced by law.
3. VPN program automatically install 2 more programs with self, one of them consumes traffic, when VPN does not work, removal does not help, the VPN program will restore them ...Replica dello sviluppatore
pubblicato il 11 giorni faHello. We're sorry about the negative experience you've had with our team and product. You can reach us at support.nordvpn.com via live chat too. We inform our customers that the service is paid and works on a subscription basis for which auto-renewals are enabled by default - this is a standard practice across the market, for services independently and on various app store platforms (Google Play, Apple's App Store, etc.). We let our customers know about renewals being enabled by default during checkout as well as in our Terms of Service. We also have customer support available 24/7 to answer any such or other questions as well as to assist with any issues related to the use of our service. As for the other two programs you mentioned in your review, it'd be helpful if you were able to update us on what exact programs you have in mind. -Drea - Valutata 1 su 5di cietho, 21 giorni faStopped using the browser extension due to font loading from Google servers, which feels unnecessary and raises privacy concerns, particularly with the potential for font fingerprinting methods.
Replica dello sviluppatore
pubblicato il 11 giorni faHello. Thank you for raising your concerns with us! After looking into the matter, there doesn't seem to be any potential for security risks in this regard. If you have any further concerns, please don't hesitate to reach out to us at support@nordvpn.com. -Drea - Valutata 1 su 5di Pareick, 21 giorni fa
- Valutata 1 su 5di Utente Firefox 18245840, un mese favery slow with inconsistent speeds. the full desktop version works fine though.
Replica dello sviluppatore
pubblicato il un mese faHi! Could you please make sure to contact our support team at support.nordvpn.com for them to look into what could be causing the issue and help on its resolve? -G.M. - Valutata 1 su 5di garif12, un mese faнужен vpn чтобы заходить на недоступные сайты, но у них самих сайт заблокирован🤷♂️
Replica dello sviluppatore
pubblicato il un mese faЗдавствуйте. Пожалуйста, свяжитесь с нашей службой поддержки, отправив электронное письмо по адресу support@nordvpn.com, и мы поможем получить доступ к веб-сайту и услуге. -Neo - Valutata 1 su 5di Utente Firefox 18171446, 2 mesi fa
- Valutata 1 su 5di Utente Firefox 14353167, 2 mesi faТребует оплату. Для России их домашняя страница недоступна
Replica dello sviluppatore
pubblicato il 2 mesi faЗдравствуйте! Наш VPN-сервис действительно платный, однако мы предоставляем 30-дневную гарантию возврата денег на все планы, приобретенные через наш сайт nord-help.com/pricing/. Вы всегда можете протестировать наш сервис, а если возникнут какие-либо вопросы, не задумываясь, обращайтесь к нам по адресу support.nord-help.com. -G.M. - Valutata 1 su 5di Utente Firefox 15247906, 2 mesi fa
- Valutata 1 su 5di DartMitai, 2 mesi fa
- Valutata 1 su 5di Utente Firefox 18206537, 3 mesi fa
- Valutata 1 su 5di Elm, 3 mesi fa
Replica dello sviluppatore
pubblicato il 3 mesi faHello. Sorry to hear about it! Please try reinstalling our proxy extension and then check if the issue persists. If it does, contact us at support.nordvpn.com and we'll help you out in more detail anytime! -G.M.- Valutata 1 su 5di Utente Firefox 18197942, 3 mesi faJapan Tokyo server gotten really really slow recently. Tokyo server is only location I am counting for ridiculous national restrictions tho. fix it plz
Replica dello sviluppatore
pubblicato il 3 mesi faHello. Could you please make sure to contact our support team for them to look closer into the matter and what could be causing it? We’d be happy to help on the issue resolve! Our team is available 24/7 at support.nordvpn.com. -G.M. - Valutata 1 su 5di Локсли, 3 mesi fa
- Valutata 1 su 5di Utente Firefox 18179148, 3 mesi fa
- Valutata 1 su 5di Utente Firefox 16936067, 4 mesi fa
- Valutata 1 su 5di Utente Firefox 13508793, 4 mesi fa
- Valutata 1 su 5di hld, 4 mesi faWorks fine until it suddenly forgets how to resolve addresses and adds tens of seconds if not minutes of delay before loading pages.
Replica dello sviluppatore
pubblicato il 4 mesi faHello. That should not be the case. We're sure it can be resolved by a quick chat with our customer support team at support.nordvpn.com. NordVPN’s team is ready to help you 24/7. -G.M. - Valutata 1 su 5di Rafael, 4 mesi fa
- Valutata 1 su 5di CSIP CSIRIPP, 4 mesi fa"We’re having trouble logging you in. Please try again""We’re having trouble logging you in. Please try again"
Look for another job If you are not able to make a usable extension. It would be better for everybody. I had to downgrade to Version3.3.0, and that still works perfectly (right now)Replica dello sviluppatore
pubblicato il 4 mesi faHello. Could you please make sure to contact our support team for them to look closer into the matter and what could be causing it? We’d be happy to help on the issue resolve! Our team is available 24/7 at support.nordvpn.com. -G.M. - Valutata 1 su 5di Utente Firefox 18138598, 4 mesi faUsed to be pretty good. Now the speed is capped on extension. If you go to speedtest.net it will show fast speed. However other test websites or actual file download is capped at exactly 10mb/s. You can see that the speed will briefly exceed 10mb/s then push back down. If you download 2 files, each files will only download at 5mb/s. This has been going for months. So much with their "no cap".
Replica dello sviluppatore
pubblicato il 4 mesi faHello. We do not have no type of restrictions on bandwidth of any kind. We'd recommend contacting our support team via live chat or email for them to look into your issue in more detail. We're available 24/7 at https://nordvpn.com/contact-us/ -Neo