Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
Review by Firefox user 15279332
Rated 3 out of 5
by Firefox user 15279332, 5 years agoAdd-on works well once you are connected, but if for some reason you want to disconnect. (As I often do for development purposes where I have to connect to something in the local network or on the localhost, which for some reason it also redirects). You'll find yourself logged out of the add-on and you will have to log in again to be able to disconnect from the vpn server. If they fix that issue this add-on would be significantly better. In addition to that they could add features that are in the desktop application on Mac, that aren't in this add-on. (like the ability to select a server).
Developer response
posted 5 years agoHello. We do appreciate your feedback and will forward it to our developers team to address it accordingly. Thank you!
2,355 reviews
- Rated 1 out of 5by Evrik, 3 days ago
- Rated 5 out of 5by Firefox user 17996284, 4 days agoAwesome extension. Fast stable speeds and easy to use. Very happy
Developer response
posted 4 days agoHello! We are happy to hear that everything is running smoothly! -E.G. Developer response
posted 4 days agoHello! Please note that we offer a 30 day money back guarantee for your first purchase so you may test our service risk free. If you had any questions or inquiries our team is always happy to help at https://nordvpn.com/contact-us -Neo- Rated 5 out of 5by Op, 10 days ago
- Rated 4 out of 5by Firefox user 18383472, 11 days agoit was very helpful to have a brower plugin and i didn't knew it existed. Download was around 1M/s, suitable for my tasks. Not as fast as with the App, but ok. i'm using NordVPN on Desktop and Mobile since 3 years and never regret. Thanks to the team
Developer response
posted 11 days agoThank you for spreading a good word! We appreciate your trust and confidence in our service. -Neo - Rated 5 out of 5by gemjap, 12 days ago
Developer response
posted 14 days agoHey, we're glad to hear you find our VPN service useful! Thank you for the sweet words! -N.L.- Rated 2 out of 5by Kapten-N, 15 days agoThe developers keep saying that they are working on a fix for the latest update. Stop saying that! Just revert the update! All of it! You can work on a fix on your development branches, but revert the released update immediately! You're not working on a fix "as fast as possible" if you aren't reverting the update that broke this add-on.
Developer response
posted 14 days agoHello. Our tech team have released a fix for the issue. Please try updating or reinstalling the browser extension and check if the issue persists. -D.I - Rated 1 out of 5by DownTheDrain, 15 days agoTruly astounding how terribly this failed update has been handled. Not just the delay in finding a fix, but the complete lack of communication, leaving users to figure out on their own why their tabs are suddenly broken.
For a company focused on privacy and security that's completely unacceptable and I will not renew my subscription when it runs out.Developer response
posted 15 days agoHello. Apologies for this inconvenience, we are aware of the issue with our latest update and we are working to release the fix as soon as possible. -L.L. - Rated 1 out of 5by TonyRambo, 16 days agoLike everyone else and probably many silent users, it's impossible to use the extension since the last update.
It's truly surprising that a company spamming YouTube partnerships and ads everywhere isn't more responsive in fixing such a serious issue.
Especially since we're paying a subscription to benefit from the VPN's features.
Really disappointed with the lack of professionalism, it's as if it's an internal sabotage by a disgruntled employee to harm the company's reputation.Developer response
posted 16 days agoHello. We are aware of the issue and we're working on a fix. Apologies for any inconvenience in the meantime! -L.L. - Rated 1 out of 5by Aurora, 16 days agoHo creato un profilo solo per fare questa recensione. Questa estensione è terribile: rallenta il caricamento delle pagine in una maniera non comprensibile. Se si usa l'applicazione desktop o l'estensione di Chrome non si presenta la stessa lentezza. Non è sempre stato questo il caso e altri hanno lo stesso problema.
Developer response
posted 16 days agoCiao. Siamo a conoscenza del problema con l'ultimo aggiornamento e il nostro team sta lavorando a una soluzione. Ci scusiamo per eventuali disagi nel frattempo! -L.L. - Rated 1 out of 5by amanda blur, 16 days ago
- Rated 1 out of 5by Flok, 16 days agoUpdate broke things spectacularly and now force loads all tabs crippling performance. I won't question why it's accessing data on all my tabs because I don't care but other people probably do. Been about a week now for me.
Where my actual complaint comes in is their reaction (or complete lack thereof) with STILL no fix, no rollback, no notice to customers (had to find out about the problem here after disabling a bunch of addons), no functional previous version available in the firefox addon version history area for us to use - nada.
This is completely inexcusable behavior for a company in the security business. - Rated 1 out of 5by moscosov, 16 days agola extensión funciona bien pero tienen la pura la caga con la ultima actualización.
Developer response
posted 16 days agoHola. Nos disculpamos por el inconveniente temporal. Actualmente, el equipo está trabajando para resolver este problema lo más rápido posible. -Neo - Rated 5 out of 5by Stoyan, 17 days ago
- Rated 1 out of 5by Smonolith, 18 days agosame problem as everyone else, I don't know if I'll reactivate the extension in a few days hoping you people fixed this farce
Developer response
posted 17 days agoHello. Our team is working on a fix, sorry for any inconvenience in the meantime! -L.L. - Rated 1 out of 5by Larkku, 18 days ago
- Rated 1 out of 5by Evilmonkee, 19 days agoShouldn't take nearly 2 weeks to fix this. At the very least you should have rolled back to the previous version until you can find a fix.
Developer response
posted 17 days agoHello. We are sorry for the issue, our team is working on a fix and it will be released as soon as possible. -L.L. - Rated 1 out of 5by manfredkitzbichler, 19 days agoSame problem everybody else is having. Had to disable the extension. Please fix ASAP.
Developer response
posted 18 days agoHello, thank you for taking the time to leave us your feedback, our team is already aware of the issue and will release the solution shortly. Apologies for the temporary inconvenience. -N.L. - Rated 1 out of 5by Firefox user 18372872, 19 days agoLast updated is a huge mess and still no update. It's a shame for a service about security...
Developer response
posted 18 days agoHello, thank you for taking the time to leave us your feedback, our team is already aware of the issue and will release the solution shortly. Apologies for the temporary inconvenience. -N.L. - Rated 3 out of 5by Vynax, 22 days agoIf your Firefox crash after NordVPN's April 2024 update, use the Task Manager to shutdown Firefox completely.
Then press shift when you restart Firefox, you should be able to use Firefox without any extension enabled ( safe mode ).
Disable NordVPN extension and restart Firefox, you should be able to use Firefox normaly for now.Developer response
posted 21 days agoHello. Thank you for the feedback and a workaround. We're sorry for this inconvenience, our extension should be fixed soon. -L.L. - Rated 5 out of 5by Firefox user 18369358, 22 days ago
- Rated 1 out of 5by Firefox user 12671498, 23 days agoRecent update forces all tabs to reload upon startup, causing excessive memory usage and crashes. Please revert this change ASAP.
Developer response
posted 23 days agoHello. We are aware of the situation and are working on a fix. It will be released as soon as possible. Please accept our apologies in the meantime. -L.L. - Rated 1 out of 5by Mampfilein, 23 days agoSince the latest update it'll reload ALL tabs on startup causing massive freezes and network activity depending on how many tabs you had open. Completely unusable in its current state please fix this issue immediately
Developer response
posted 23 days agoHello. Our team is aware of the issues with the latest update, and we will release a fix as soon as possible. Sorry for this inconvenience! -L.L. - Rated 1 out of 5by Firefox user 15309897, 23 days agoI have the same issue as other users. All my tabs in Firefox are loading on start-up. I use the extension because Google does not load when I am connected with the desktop app only. Somehow with this plugin I bypass this issue.
I have tried all the commands around the tabs loading in Firefox config but it does not matter, the extension bypasses them no matter what. Only deactivating the extension resolves the issue.
I tried deleting and re-adding the extension. Nothing at all. It is sad. We pay for this service and it doesn't work. Please fix it. The issue happened to me yesterday as Firefox updated to latest version.Developer response
posted 23 days agoHello. Sorry for this inconvenience. Our team is fully aware of the situation and we will release a fix as soon as possible. -L.L.