Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
2,467 reviews
- Rated 1 out of 5by DownTheDrain, 8 months agoTruly astounding how terribly this failed update has been handled. Not just the delay in finding a fix, but the complete lack of communication, leaving users to figure out on their own why their tabs are suddenly broken.
For a company focused on privacy and security that's completely unacceptable and I will not renew my subscription when it runs out.Developer response
posted 8 months agoHello. Apologies for this inconvenience, we are aware of the issue with our latest update and we are working to release the fix as soon as possible. -L.L. - Rated 1 out of 5by TonyRambo, 8 months agoLike everyone else and probably many silent users, it's impossible to use the extension since the last update.
It's truly surprising that a company spamming YouTube partnerships and ads everywhere isn't more responsive in fixing such a serious issue.
Especially since we're paying a subscription to benefit from the VPN's features.
Really disappointed with the lack of professionalism, it's as if it's an internal sabotage by a disgruntled employee to harm the company's reputation.Developer response
posted 8 months agoHello. We are aware of the issue and we're working on a fix. Apologies for any inconvenience in the meantime! -L.L. - Rated 1 out of 5by Aurora, 8 months agoHo creato un profilo solo per fare questa recensione. Questa estensione è terribile: rallenta il caricamento delle pagine in una maniera non comprensibile. Se si usa l'applicazione desktop o l'estensione di Chrome non si presenta la stessa lentezza. Non è sempre stato questo il caso e altri hanno lo stesso problema.
Developer response
posted 8 months agoCiao. Siamo a conoscenza del problema con l'ultimo aggiornamento e il nostro team sta lavorando a una soluzione. Ci scusiamo per eventuali disagi nel frattempo! -L.L. - Rated 1 out of 5by amanda blur, 8 months ago
- Rated 1 out of 5by Flok, 8 months agoUpdate broke things spectacularly and now force loads all tabs crippling performance. I won't question why it's accessing data on all my tabs because I don't care but other people probably do. Been about a week now for me.
Where my actual complaint comes in is their reaction (or complete lack thereof) with STILL no fix, no rollback, no notice to customers (had to find out about the problem here after disabling a bunch of addons), no functional previous version available in the firefox addon version history area for us to use - nada.
This is completely inexcusable behavior for a company in the security business. - Rated 1 out of 5by moscosov, 8 months agola extensión funciona bien pero tienen la pura la caga con la ultima actualización.
Developer response
posted 8 months agoHola. Nos disculpamos por el inconveniente temporal. Actualmente, el equipo está trabajando para resolver este problema lo más rápido posible. -Neo - Rated 5 out of 5by Stoyan, 8 months ago
- Rated 1 out of 5by Smonolith, 8 months agosame problem as everyone else, I don't know if I'll reactivate the extension in a few days hoping you people fixed this farce
Developer response
posted 8 months agoHello. Our team is working on a fix, sorry for any inconvenience in the meantime! -L.L. - Rated 1 out of 5by Larkku, 8 months ago
- Rated 1 out of 5by Evilmonkee, 8 months agoShouldn't take nearly 2 weeks to fix this. At the very least you should have rolled back to the previous version until you can find a fix.
Developer response
posted 8 months agoHello. We are sorry for the issue, our team is working on a fix and it will be released as soon as possible. -L.L. - Rated 1 out of 5by manfredkitzbichler, 8 months agoSame problem everybody else is having. Had to disable the extension. Please fix ASAP.
Developer response
posted 8 months agoHello, thank you for taking the time to leave us your feedback, our team is already aware of the issue and will release the solution shortly. Apologies for the temporary inconvenience. -N.L. - Rated 1 out of 5by Firefox user 18372872, 8 months agoLast updated is a huge mess and still no update. It's a shame for a service about security...
Developer response
posted 8 months agoHello, thank you for taking the time to leave us your feedback, our team is already aware of the issue and will release the solution shortly. Apologies for the temporary inconvenience. -N.L. - Rated 3 out of 5by Vynax, 8 months agoIf your Firefox crash after NordVPN's April 2024 update, use the Task Manager to shutdown Firefox completely.
Then press shift when you restart Firefox, you should be able to use Firefox without any extension enabled ( safe mode ).
Disable NordVPN extension and restart Firefox, you should be able to use Firefox normaly for now.Developer response
posted 8 months agoHello. Thank you for the feedback and a workaround. We're sorry for this inconvenience, our extension should be fixed soon. -L.L. - Rated 5 out of 5by Firefox user 18369358, 8 months ago
- Rated 1 out of 5by Firefox user 12671498, 8 months agoRecent update forces all tabs to reload upon startup, causing excessive memory usage and crashes. Please revert this change ASAP.
Developer response
posted 8 months agoHello. We are aware of the situation and are working on a fix. It will be released as soon as possible. Please accept our apologies in the meantime. -L.L. - Rated 1 out of 5by Mampfilein, 8 months agoSince the latest update it'll reload ALL tabs on startup causing massive freezes and network activity depending on how many tabs you had open. Completely unusable in its current state please fix this issue immediately
Developer response
posted 8 months agoHello. Our team is aware of the issues with the latest update, and we will release a fix as soon as possible. Sorry for this inconvenience! -L.L. - Rated 1 out of 5by Firefox user 15309897, 8 months agoI have the same issue as other users. All my tabs in Firefox are loading on start-up. I use the extension because Google does not load when I am connected with the desktop app only. Somehow with this plugin I bypass this issue.
I have tried all the commands around the tabs loading in Firefox config but it does not matter, the extension bypasses them no matter what. Only deactivating the extension resolves the issue.
I tried deleting and re-adding the extension. Nothing at all. It is sad. We pay for this service and it doesn't work. Please fix it. The issue happened to me yesterday as Firefox updated to latest version.Developer response
posted 8 months agoHello. Sorry for this inconvenience. Our team is fully aware of the situation and we will release a fix as soon as possible. -L.L. - Rated 4 out of 5by Neo Sir Nova, 8 months ago
- Rated 5 out of 5by nean, 8 months ago
- Rated 1 out of 5by GG, 8 months ago
- Rated 3 out of 5by Keith, 8 months ago
- Rated 4 out of 5by Firefox user 9778398, 8 months ago
- Rated 5 out of 5by Firefox user 14282317, 8 months ago
- Rated 5 out of 5by ledov, 8 months agoI usually use the "auto connect" option. It works (debian 12.5) as it should. But I would like a browser add-on to be able to a) know that the connection is established; b) disable and enable the connection on a system-wide (not just browser) level.
Developer response
posted 8 months agoHello there. If you would like to cover your whole device with a VPN, you may use our application for Linux. If you'd need any assistance do not hesitate to contact our support team at support.nordvpn.com. -G.M. - Rated 4 out of 5by Firefox user 14755895, 8 months agoIt works as expected, it works on Windows better
Developer response
posted 8 months agoThank you for spreading a good word! We appreciate your trust and confidence in our service. -Neo