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Reviews for NordVPN - a VPN proxy extension for Firefox

NordVPN - a VPN proxy extension for Firefox by NordVPN

3.7 Stars out of 5
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1,455
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608 reviews
  • by Miguel Machado, 3 days ago
  • by addy283, 5 days ago
    scam, requires a paid subscription, tricks people into loging in or creating an account, before informing them it's not a free service, The statement "some functions may require payment" is so vague...

    Developer response

    posted 5 days ago
    Hello. While our VPN service requires a subscription, we offer a 30-day money-back guarantee for all plans bought through our website at nordvpn.com/pricing/. Feel free to try our services, and if you have any concerns, reach out to us at support.nordvpn.com. -D.I
  • by Firefox user 18949981, 12 days ago
    Говно, требующее регистрацию.

    Developer response

    posted 12 days ago
    Здравствуйте! Наш VPN-сервис действительно платный, однако мы предоставляем 30-дневную гарантию возврата денег на все планы, приобретенные через наш сайт nord-help.com/pricing/. Вы всегда можете протестировать наш сервис, а если возникнут какие-либо вопросы, не задумываясь, обращайтесь к нам по адресу support.nord-help.com. -D.I
  • by Firefox user 18910117, 21 days ago
    好

    Developer response

    posted 21 days ago
    您好，很高兴我们的服务符合您的期望！如果您遇到任何问题，请随时联系我们的支持团队：support@nordvpn.com，我们将竭诚为您服务。-E.G.
  • by Firefox user 18936022, 23 days ago
    We’re having trouble logging you in. Please try again.

    garbage

    Developer response

    posted 23 days ago
    Hello. We sincerely apologize for the inconvenience. Please try reinstalling the browser extension first. If the issue persists, don’t hesitate to reach out to our support team at support@nordvpn.com, they will be glad to assist you with the login process. -E.G.
  • by Firefox user 16354230, 24 days ago
    Some features may require payment :))) Actually just after installing the extension you are presenting me a Data Plan - so practically I have to pay ... but what features NOT require payment in your opinion ? Because there is NONE ...

    Developer response

    posted 24 days ago
    Hello! Our service is indeed paid, however, we offer a 30-day money return guarantee to all the plans purchased via our website nordvpn.com/pricing/. You are more than welcome to test out our services, and, if anything, do not hesitate to contact us at support.nordvpn.com. -G.M.
  • by Firefox user 18924684, a month ago
    ВПН только за деньги, не ставьте себе этот мусор.

    Developer response

    posted a month ago
    Здравствуйте! Наш VPN-сервис действительно платный, однако мы предоставляем 30-дневную гарантию возврата денег на все планы, приобретенные через наш сайт nord-help.com/pricing/. Вы всегда можете протестировать наш сервис, а если возникнут какие-либо вопросы, не задумываясь, обращайтесь к нам по адресу support.nord-help.com. - K.S
  • by Alary, a month ago
    Потребує авторизації.

    Developer response

    posted a month ago
    Привіт. Просимо вибачення за можливі незручності. Якщо у вас виникли проблеми з процесом входу, не соромтеся зв’язатися з нашою командою підтримки за адресою support@nordvpn.com, вони будуть раді вам допомогти. -E.G.
  • by Firefox user 18651231, a month ago
    не работает

    Developer response

    posted a month ago
    Здравствуйте. Нам жаль слышать, что у вас возникли проблемы! Пожалуйста, свяжитесь с нами по адресу support.nordvpn.com или support@nordvpn.com, и мы сделаем все возможное, чтобы помочь. -N.F.
  • by alexcarvet, a month ago
    нет ни демо версии, ни бесплатного тарифа, чтобы оценить работоспособность дополнения

    Developer response

    posted a month ago
    Привет. Хотя у нас нет бесплатной пробной версии, мы предлагаем 30-дневную гарантию возврата денег, так что вы можете попробовать сервис без риска в течение 30 дней. Надеемся, вы дадите ему шанс! -N.F.
  • by Firefox user 18857155, 2 months ago
  • by Stein, 3 months ago
    Sorry, you have been blocked

    srsly, vpn?

    Developer response

    posted 3 months ago
    Hello! Please accept our apologies for any inconvenience. To get a better understanding of your situation, please do not hesitate to contact our team at support.nordvpn.com! We would be more than happy to help you out! - K.S
  • by Maleficient, 3 months ago
    So funny !
    You have to be logged in to be anonymous ; you have to create an account !

    A paradox in itself !

    ================================

    Trop drôle !
    Il faut être identifié pour être anonyme ; il faut creer un compte !

    Un paradoxe à lui tout seul !

    Developer response

    posted 3 months ago
    Hello. We are sorry for any displeasure caused. As NordVPN operates on a subscription basis, an account is needed to activate it. Nonetheless, you can always use a new email address if you do not wish to associate it with your real one. -N.F.
  • by hags389, 3 months ago
    The Firefox plugin slowed my internet speed down by over 90%. And I could not eclipse triple digit (mbps) download speed on a gig plan.

    I did everything that was suggested. Disabling HTTPS only mode, turning off DNS, and turning down my level of protection in terms of tracking protection. Same thing. Threat protection seems more like a gimmick than an actual feature for the extension.

    I cannot even connect to a Speedtest because of a 'socket' connection despite being able to identify a server.

    I am not sure what's going on, but I am not certain I'm going to stick around to find out if they fixed it.

    Developer response

    posted 3 months ago
    Hello. We are sorry to hear about the issue you are experiencing. Could you please share the ticket ID you received? We would like to review your case and ensure that all necessary troubleshooting steps have been suggested to improve your connection speed. Thank you. -E.G.
  • by Drk, 3 months ago
    The FireFox plugin doesn't allow you to use it if you do not allow their data collection. I tried to log in multiple times (rebooted computer, disabled and enabled plugin, reinstalled plugin). But every time the plugin refused to log me in and just showed the login button. It did always ask me to allow data collection and if not allowed, it simply does not let you use it. The VERY first time that I tried and allow data collection, surprise surprise... it just works. NOT cool NordVPN. I'll let my next months pass and not renew my subscription. Time to make the move to Mullvad after that.

    Developer response

    posted 3 months ago
    Hello. We are sorry to hear of these issues, that does not sound right. Could you reach out to our customer support at support.nordvpn.com? We would like to take a better look at this. -N.F.
  • by Firefox user 16530819, 3 months ago
    not free

    Developer response

    posted 3 months ago
    Hello, we are sorry for any misunderstanding. While our application is not free, we do offer a 30-day money-back guarantee, allowing you to try the service risk-free. Please know that paid subscriptions enable us to maintain the high-quality, premium service we strive to provide. -E.G.
  • by Igor, 3 months ago
    Разработчики - петухи конченые!!! А дополнение требует регистрации!!!!

    Developer response

    posted 3 months ago
    Здравствуйте! Наш VPN-сервис действительно платный, однако мы предоставляем 30-дневную гарантию возврата денег на все планы, приобретенные через наш сайт nord-help.com/pricing/. Вы всегда можете протестировать наш сервис, а если возникнут какие-либо вопросы, не задумываясь, обращайтесь к нам по адресу support.nord-help.com. -D.I
  • by Firefox user 14888697, 3 months ago
    Not at alluser friendly and instructions are bogus.

    Developer response

    posted 3 months ago
    Hello! We do have guides available on how to use our service on different systems here: https://nordvpn.com/blog/how-to-use-a-vpn/ . However we'd be more than glad to assist you with any questions or issues if you were to contact us via Social Media DMs @NordVPN or support team via live chat at support.nordvpn.com. Thank you! -Neo
  • by Firefox user 18760780, 4 months ago
  • by cwlats, 4 months ago
    Full scam. Easy sign up, horrifically difficult and time consuming to get rid of. Jumped through all of the hoops, spent a lot of time. Never received a confirmation and our card was charged, yet again, on the next cycle. Had to close the card to get rid of NordVPN.
    Worse, NordVPN gets you away from Google spyware but then mishandles your data internally.

    Developer response

    posted 4 months ago
    Hello. Could you please update your review with the Ticket ID you received from our customer support team? We’ll gladly take a deeper look into the issue. -D.I
  • by Firefox user 17543031, 4 months ago
  • by molitar, 4 months ago
    Does not support containers so making NORD useless as a VPN! Unable to do Container as I can't just VPN a single container. Do not recommend this or their service anymore.

    Developer response

    posted 4 months ago
    Hello. Could you please provide more details on what you are referring to? Please know that our support team is available 24/7 and can assist you via support@nordvpn.com! -E.G.
  • by Josh, 4 months ago
  • by JanisStudio, 4 months ago
    Logging in is so unecesarry

    Developer response

    posted 4 months ago
    Hello. Do not hesitate to contact our customer support team whenever you experience any issues with our VPN app. Our customer support team is online 24/7 at support.nordvpn.com. -D.I
  • by 6814tav, 4 months ago