Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
2,416 reviews
- Rated 5 out of 5by Firefox user 17660246, 4 months ago
- Rated 1 out of 5by Firefox user 10625330, 4 months agoSince 1 month ago it's super slow or even can't connect websites. If I disable it, internet works properly. I tried it in some in some Linux distros.
Developer response
posted 4 months agoHello. Please try reinstalling our extension and see if that helps. If not, don't hesitate to get in touch with us at support.nordvpn.com and we'll help you in more detail anytime! -L.L. - Rated 5 out of 5by Conor, 4 months ago
- Rated 1 out of 5by NiclasWithC, 4 months agoSuper Slow or even no internet connection possible. As soon as you deactivate it, internet connection is running again.
Developer response
posted 4 months agoHello! It would be great if you could reach out to our customer support team at support.nordvpn.com. Our agents will check on your inquiry in more detail at any time as they are available 24/7. -D.I - Rated 1 out of 5by ccc, 4 months agoafter update, it is not working in firefox, chrome, edge. only it shows Couldn't connect.
We're trying again...Developer response
posted 4 months agoHello. Please contact our customer support so that they can take a closer look at the situation. We would be happy to help you out. NordVPN’s team is online 24/7 at support.nordvpn.com. -D.I - Rated 5 out of 5by Firefox user 18163856, 4 months ago
- Rated 2 out of 5by Oscarous64, 4 months agoEvery time I open Firefox and start to type it clears the search bar after 1 second which is beyond annoying. It might seem like a minor problem, but it gets infuriating when you type your search quickly and hit enter only to find out it messed up your search.
And more than that, I noticed it slows down Firefox substantially, sometimes it takes up to 10 seconds just to load in an ordinary website. The VPN and it's functions work perfectly fine so I think it's just a problem with the extension itself.Developer response
posted 4 months agoHello, we apologize for the inconvenience you are experiencing. Could you please try reinstalling the NordVPN extension completely? If the issue persists, reach out to our support team at nordvpn.com/contact-us/. They are available 24/7 to assist you! -E.G. Developer response
posted 4 months agoHello, we apologize for any inconvenience caused. Could you contact our support team at nordvpn.com/contact-us/? They will be more than happy to help you resolve this issue. -E.G.- Rated 1 out of 5by Jenkins, 4 months agoWhy is the Add to Firefox. Grayed out for me? Is it cuz I already have nordvpn app?
Developer response
posted 4 months agoHello there. That should not be the case. We’d be happy to help and take a closer look into the matter. Please make sure to contact our support team at support.nordvpn.com, they are available 24/7. -G.M. - Rated 1 out of 5by Vrxy, 4 months agoCan no longer connect to any of the servers, support is utterly useless, wasting my time and not providing any meaningful help.
Developer response
posted 4 months agoHello. We’re sorry to hear you have issues with our app. If you give our customer support team another chance, they will do their best to resolve the issue you’re having. Feel free to contact them at support.nordvpn.com — they are online 24/7. -D.I - Rated 5 out of 5by AlDollaz, 4 months ago
- Rated 5 out of 5by Endemanset, 4 months ago
- Rated 5 out of 5by MV, 4 months ago
- Rated 5 out of 5by Sajith John Sam, 4 months agoUnarguably, the best VPN I have used so far. They are among the few who does keep the promise!
Developer response
posted 4 months agoThank you for your kind words! We're delighted to hear that NordVPN lives up to your expectations. -D.I - Rated 2 out of 5by Killka, 4 months ago
- Rated 1 out of 5by Firefox user 13481613, 4 months ago
- Rated 1 out of 5by Evrik, 5 months ago
- Rated 5 out of 5by Firefox user 17996284, 5 months agoAwesome extension. Fast stable speeds and easy to use. Very happy
Developer response
posted 5 months agoHello! We are happy to hear that everything is running smoothly! -E.G. Developer response
posted 5 months agoHello! Please note that we offer a 30 day money back guarantee for your first purchase so you may test our service risk free. If you had any questions or inquiries our team is always happy to help at https://nordvpn.com/contact-us -Neo- Rated 5 out of 5by Op, 5 months ago
- Rated 4 out of 5by Firefox user 18383472, 5 months agoit was very helpful to have a brower plugin and i didn't knew it existed. Download was around 1M/s, suitable for my tasks. Not as fast as with the App, but ok. i'm using NordVPN on Desktop and Mobile since 3 years and never regret. Thanks to the team
Developer response
posted 5 months agoThank you for spreading a good word! We appreciate your trust and confidence in our service. -Neo - Rated 5 out of 5by gemjap, 5 months ago
Developer response
posted 5 months agoHey, we're glad to hear you find our VPN service useful! Thank you for the sweet words! -N.L.- Rated 2 out of 5by Kapten-N, 5 months agoThe developers keep saying that they are working on a fix for the latest update. Stop saying that! Just revert the update! All of it! You can work on a fix on your development branches, but revert the released update immediately! You're not working on a fix "as fast as possible" if you aren't reverting the update that broke this add-on.
Developer response
posted 5 months agoHello. Our tech team have released a fix for the issue. Please try updating or reinstalling the browser extension and check if the issue persists. -D.I - Rated 1 out of 5by DownTheDrain, 5 months agoTruly astounding how terribly this failed update has been handled. Not just the delay in finding a fix, but the complete lack of communication, leaving users to figure out on their own why their tabs are suddenly broken.
For a company focused on privacy and security that's completely unacceptable and I will not renew my subscription when it runs out.Developer response
posted 5 months agoHello. Apologies for this inconvenience, we are aware of the issue with our latest update and we are working to release the fix as soon as possible. -L.L.