- by Firefox user, 2 years agoRated 3 out of 5It's an OK, add-on. It has some basic flaws that prevent me from wanting to use it. Whenever you setup a bypass rules in the settings for a certain site, you need to restart the browser before it takes affect. Also, it seems to get different servers than the desktop version of the app. Sometimes with different speeds. Also the app forces you to choose custom "content blocking" within Firefox's settings; rather than allowing you to choose something else.
If the devs can make it quicker to adjust to bypass rules in the settings, I would definitely be willing to change the review.
- by Firefox user 15282205, 2 years agoRated 2 out of 5The re-directoin and encoding of web site data works fine , unfortunately it has some annoying side effects , I was unable to log in to my local router and storage devices with this addon installed (even when it was toggled off) and the default size of firefox kept resetting to 50% of the available screen when I started it.
- by Firefox user 14367382, 2 years agoRated 2 out of 5The service itself if good, but the Firefox extension has never worked properly (though Chrome & variants work fine). All setting are lost upon closing the browser, forcing the user to reconfigure/login with every browser session.
- by Firefox user 15172201, 2 years agoRated 3 out of 5It works fine but the bypass rules are not working well. The only reason I opted to try this addon is because it offers per domain bypass that the VPN apps don't allow. Problem is Amazon still think I'm behind a vpn even when on the bypass list and I can't watch Prime video. I've tried everything but still can't watch Prime video without turning off the VPN manually, which defeats the purpose of this add-on frankly.
- by Liam, 2 years agoRated 5 out of 5Update July 13, 2020:
It's working again like before ☺👍
Update December 11, 2019:
Since the latest Firefox update, this addon doesn't work any longer for me. I don't like to give it 1 star rating but I tried troubleshooting myself. I gave it access to private browsing, reinstalled and also tried on a new Firefox profile. It simply won't work.
I like that it has a kill switch and offers many regions, including some handy privacy protection features. Along with Firefox's container tabs, it's a solid tool against trackers. It's not free from bugs but I notice that simply uninstalling the extension, restarting Firefox and reinstalling it fixed all my problems I've had with it so far. My last problem was missing regions but a reinstallation fixed it.
- by Firefox user 14726501, 2 years agoRated 5 out of 5I have been using PIA, pretty much since inception, which I learned about from the great Anons on 4 chan. Banking, shopping etc. are no longer a paranoia inducing experience. No sweat, no stress, just easy to setup and utilize. The web is not a scary place thanks to Private Internet Access!
- by onix, 2 years agoRated 2 out of 5The privacy access for this add-on is atrocious. Check under Permissions, and you will see:
-- Access your data for all websites
-- Download files and read and modify the browser’s download history
-- Access browser tabs
How is this OK? I understand their need to protect against phishing, etc, but access to ALL data, that's borderline unethical and vast potential for data leakage, and corporate maleficence.
Some additional quirks, as noted by others. Sites such as nextdoor.com will not allow login, even when PIA is not connected. The extension needs to be disabled.
One cannot connect if zscaler is running on the OS.
- by Firefox user 15084003, 2 years agoRated 5 out of 5My router firewall was somehow blocking the extension from finding and connecting even though Firefox itself was working fine with router firewall active. I disabled router firewall and PIA extension connected fine. I then closed Firefox and activated router firewall. After that the Firefox and PIA worked perfectly except PIA won't allow changing location unless I repeat the process of disabling-enabling router firewall. If I use the PIA Windows application this issue is not present.
Edit: The issue also occurs with Google's Chrome browser.
- by Firefox user 15070120, 2 years agoRated 5 out of 5So far, so good. I will update my review if I run into major issues. I think people experiencing issues in private browser windows do not have the option for it enabled on the extension. I am running the extension, and the desktop app at the same time. I have also tried it with the desktop PIA app turned off, and have found no difference.