We appreciate you taking the time to provide your feedback about the update page. When we update the extension we share the latest options available for Premium. We are exploring options for this page and would love to hear more about how we can make it better. Please reach out to us and let us know: support@adblockplus.org

For the ads appearing on Facebook, there may not be a whole lot we can do. Facebook has both "sponsored posts" and regular advertisements. However, only the latter are considered actual ads that we can block.

Facebook goes to great lengths to ensure that their sponsored posts remain unblocked, and they have an entire department dedicated to circumventing ad blockers. That said, we're constantly on the lookout for ways to make ABP better and continue to look for ways to get around Facebook's enormous ad blocking circumvention efforts.

We appreciate you taking the time to provide your feedback about the update page. When we update the extension we share the latest options available for Premium. We are exploring options for this page and would love to hear more about how we can make it better. Please reach out to us and let us know: support@adblockplus.org

We're aware that YouTube has been intermittently testing strategies to show either ads or their anti-adblocking wall. If you are seeing a brief display of an add, these are related to our efforts to stop adds on YouTube. However, in some cases we've found that your settings might have changed which is why ads are suddenly appearing. Please try the following steps:
1 - Signing out of your YouTube account
2 - Make sure you haven't added YouTube to your allowlisted websites
For more information, don't hesitate to contact us on support@adblockplus.org

We're aware that YouTube has been intermittently testing strategies to show either ads or their anti-adblocking wall. If you are seeing a brief display of an add, these are related to our efforts to stop adds on YouTube. However, in some cases we've found that your settings might have changed which is why ads are suddenly appearing. Please try the following steps:
1 - Signing out of your YouTube account
2 - Make sure you haven't added YouTube to your allowlisted websites
For more information, don't hesitate to contact us on support@adblockplus.org

We're aware that YouTube has been intermittently testing strategies to show either ads or their anti-adblocking wall. However, in some cases we've found that your settings might have changed which is why ads are suddenly appearing. Please try the steps in this article: https://help.adblockplus.org/hc/en-us/articles/26653087560595-Ads-appearing-on-YouTube. If those steps don't help, please submit a support request and we'll be happy to assist you: https://help.adblockplus.org/hc/en-us/requests/new.

Hi,

We are sorry to hear you have been experiencing issues with ABP.

Can you please send us a message to support@adblockplus.org with more details of what you are experiencing? We would be happy to look into it for you!

Hi,

If you are using the Adblock Plus extension on a desktop browser, you should not be seeing full length ads though you may see a variety of different behaviors such as a temporary black screen or a very brief display of an ad (less than a second or two).

These are related to our efforts to stop the entirety of the ad appearing. If you are seeing full length ads, I recommend checking out this article: https://help.adblockplus.org/hc/en-us/articles/26653087560595-Ads-appearing-on-YouTube

Hello,

thank you for contacting Adblock Plus.

Some websites indeed have an anti ad blocking wall in place, which requires users to disable their ad blockers to access the page.

Websites are in their right to request this, though we believe it is an extremely intrusive practice. We cannot legally stop it but we are constantly exploring legal ways to combat this.

Hi,

We believe this issue has now been fixed.

If you are still experiencing this problem, can you please send us a message to support@adblockplus.org? We will be happy to help!

Hello,


Thanks for contacting Adblock Plus.


We are aware that YouTube is currently testing anti-adblock notifications for some users with ad blockers installed. We are looking for the best way to address this, however, Youtube is quick to find their way around our strategies. You may see a variety of different behaviors such as a temporary black screen or a very brief display of an ad. These are related to our efforts to prevent the anti-adblock wall from appearing for you.


Anti-adblock walls have long been an issue for all ad blockers, not just ours. While we do believe that content providers should have the right to decide how you interact with their page (or opt not to, if you choose not to continue to patronize them), we know YouTube's walls are particularly troubling to many of our users.


We are hoping to find a way to address this, but for now, our best option is to allow ads for the YouTube site. To temporarily disable ABP, just click on your ABP icon > tog the blue button to off (it will turn gray) > refresh the page.


We apologize for the inconvenience.

Hi,

We would recommend taking a look at this article here: https://helpcenter.getadblock.com/hc/en-us/articles/9738509282451-I-m-seeing-ads-in-YouTube-videos

If the issue persists, can you please message us at support@adblockplus.org? We would be happy to help!

Hi,

We are sorry to hear your experience with ABP has not been positive.

I believe you are referring to our Acceptable Ads program when saying that ABP "purposefully allows certain ads to pass through its filter." This program means that websites are permited to show certain ads on the page. However, those ads have to follow a series of criterias that are judged by a commitee (ie. not animated, non-intrusive, cannot block content, etc). Users can easily opt-out of seeing Acceptable Ads on their ABP settings page.

If you would like us to investigate any issues you are experiencing, don't hesitate to contact us via support@adblockplus.org. We will be happy to help!