- by Guo Yunhe, 8 months agoRated 3 out of 5Not working in China at all. Cannot connect to any proxy server. Hope you can fix it!Hello Guo! Thank you for your feedback! Unfortunately, some of our servers have been recently blocked by China's government. At the moment, we offer manual connection guides. It would be awesome if you could pop us an email at email@example.com, and I am sure that our lovely support team will be able to help you out!
- by Firefox user 17101201, 8 months agoRated 5 out of 5Had PIA VPN. It disconnected all the time and had DNS leaks. Surfshark is cheap, easy and it works. What more could you ask?Hey there! Thank you for your review! We are more than happy to hear that you are satisfied with our service, in case of anything - do not hesitate and let us know!
- by Firefox user 12568837, 9 months agoRated 1 out of 5Everyday I get peroids of being stuck in a loop of not being able to connect.
"Proxy authentication error occured."
- by cheif, 9 months agoRated 2 out of 5why it can't be used in chinaHello! Surfshark does work in China, you will just need to follow a different setup method. Please reach out to firstname.lastname@example.org and they will be able to send you the guide to set it up. Thank you!
- by Coustruste, 9 months agoRated 5 out of 5After adding some entries to the system's hosts file, I can finally use the FF extension inside the Great Firewall of CN. It seems that no server is available without editing the hosts file.
Using it for a week, It's pretty fast & stable 👆. I can watch YouTube live in 1080p. But finding an English-speaking & fast server location takes much time.Hey there! Thank you for the review, I'm glad that the extension is working for you! In case you're experiencing issues connecting sometime, feel free to reach out to our CS team via email at email@example.com or via live chat!