- by Firefox user 12593970, 2 months agoRated 4 out of 5no german service
Developer responseposted 2 months agoHi! Thank you for your review! We'd like to inform you that our service is actually tailored towards German users as we have the German language available in our extension and we also offer German server locations! If you've got any questions regarding our service, please make sure to contact our friendly live chat support on surfshark.com - our team will be more than happy to assist you!
- by Dogu, 2 months agoRated 4 out of 5I'm new to SurfShark. I've used PureVPN and PIA before. So far with SurfShark, I'm more than impressed. It's fast and reliable, especially on Android. I'd have loved to see more features on this Firefox extension, like the ability to automatically connect on app start (ie starting Firefox) and maybe actually telling me which protocol is being used. Security and encryption is a must for me, and the 256-bit encryption is only available with IKEv2 if I'm not mistaken (according to the Android app), I hope it's the same for this extension as well. Can't wait for future updates to address these issues. I'd be more than happy to revise my rating if these can be improved
Developer responseposted 2 months agoHi there! We're glad to know you're satisfied with our VPN service! We really appreciate the feedback you've left us, we'll make sure to improve our service based on the things you've pointed out!
- by Jeremy Cargill, 3 months agoRated 4 out of 5Quite well done, but sometimes it gets disconnected without any notification. Otherwise a brilliant add-on.
Developer responseposted 3 months agoHi Jeremy, thank you for your review! If this issue keeps happening when you have other extensions turned off too, please reach out to our customer support via Live Chat or at email@example.com so they could look into it!