Was good. Now bad Rated 1 out of 5 stars

Works when Firefox first opens but since recent Mozilla update, after a minute or two the add-on stops working. Please update the software... as a premium user, this is unimpressive...

Fairly good product, insanely bad maintenance and support Rated 2 out of 5 stars

I've been using LastPass for a few months, I have a paid subscription. The concept and the way it should work are very useful. The basic functionality works great, it works with logins, forms and secure notes. Encryption is done client side so, at least it appears, it's quite secure. It warns you if the password field is insecure on a website. It also warns you if you try to enter your LastPass master password in a field on any website other than theirs.

Fingerprint logon works well (paid version only). I didn't try any of the other two-factor auth (they have a few services including Google Authenticator (SMS), YubiKey (USB device) and Sesame).

It imports saved logins from browsers and even saved Wi-Fis and does a good job. It auto-sorts most logins in theme folders (mail, shopping, education etc.)

A great feature - you can share any logins with other users. This is secure, but there a little misleading feature: you can either allow or disallow the other users to see the actual passwords. This is meaningless because if you do share a login the password is sniffable by the trusted user regardless of whether you choose to allow or deny.

Another nifty feature - for a few select websites it can change your password automatically (no user input at all).


It is at least dubious that they haven't updated their add-on in the Mozilla site. You can download the latest version from their website, but:

- the interface is glitchy, doesn't "fit" in their dialog boxes, and menu organization is actually worse than in the older version

- the auto-login feature is very unreliable (around 50% chance to actually work on a given website0

- they advertise "family folders" with the paid version; once you pay you realize you only can create ONE family folder, and in spite of the name ("family") you can only create more if you get the "enterprise" version (not a big deal, but literally false advertising)

- the pop-up that inserts login data into forms can take anywhere from 5 to FORTY-FIVE seconds to load

- they advertise a Firefox Mobile extension with the paid version as well, but that doesn't work

- they advertise "priority" tech support for the paid version, however the ticket system is slow (three, four days to get a reply) and it's completely unhelpful

- they have a support forum, but it's moderated and when I tried to post my post was never allowed through

Version 4.0 hasn't landed in AMO for a whole year Rated 1 out of 5 stars

I love LastPass as a service, I use it every day on multiple platforms. But it looks like LastPass doesn't love Firefox. While they do provide a 4.x version of this add-on via their website, this extension hasn't gotten the 4.0 update for nearly a year.

While Firefox is introducing e10s and pushing for WebExtensions, LastPass is lagging behind and are letting their Firefox users down. I'm a paying customer and I've been in touch with LastPass' support multiple times, but to no avail. All I've been able to father is that "they're working on it". Well, I can only hope they really are, because a 1 year delay is just astonishing...

Lastpass development on Firefox stagnanting? Rated 2 out of 5 stars

Extension 4.1.32a seems to have gotten worse rather than better. New GUI has excessive whitespace especially on Preferences screen. Looks like font is zoomed in and window is non resizable. Means that you have to constantly scroll up and down.

Extension also login issue with websites where check boxes to prevent 1 being logged in have to remain unchecked. It fails to uncheck the box even though 3.3.2 has no such issue with sites. Lastpass was told of this issue months ago and still not fixed.

If you install the current 4.1.32 directly from Lastpass then the extension fills in fields better but its pulldown boxes are horribly slow to appear.

Seems development for Firefox is stalled.

Not Compatible With Thunderbird 45.5.1 Rated 1 out of 5 stars

It would have been wonderful if this worked; unfortunately it does not (with the latest version of Thunderbird, anyway).

Please Fix Rated 1 out of 5 stars

Does not work with new Firefox. PLEASE FIX!!! I pay for Lastpass. Why doesn't it work now? Error: File is corrupt

Not responding...constantly! Rated 1 out of 5 stars

I cannot live without this add-on but it makes FF (50.0.2) completely unusable. It seems like it connects to something or does some background processing after every single click!

I had to disable my add-ons and switch them back on one by one to find out that the LastPass add-on was the culprit. If I am forced to log on to a site that requires a password, I am forced to use Chrome. Even IE works properly.

Please fix this issue so I can switch back to FF!

This review is for a previous version of the add-on (3.3.1). 

Does not work with the new Firefox Rated 1 out of 5 stars

It´s no more working with the newest Firefox, please fix this as soon as possible!!!
I use it every day.

This review is for a previous version of the add-on (3.3.1).  This user has a previous review of this add-on.

Needs to work for Multiprocess!!! Rated 3 out of 5 stars

This has worked very well for me in the past, both with passwords and with filling other forms, but now it is virtually useless. Please make this compatible for multiprocess (e10s) for Firefox! Thank you.

This review is for a previous version of the add-on (3.3.1). 

Now Free? Rated 5 out of 5 stars

The official websit says:Access on all devices Now Free!

This review is for a previous version of the add-on (3.3.1). 

Brilliant , but gui difficulties Rated 4 out of 5 stars

Cannot do without it, have been using it for years now without great problems. But some flaws:
1) changing passwords is cumbersome as it mistakes the "Current Password" field often for the "New Password" field.
2) Dialogues often unreadable with darker themes, also with darker settings when using a Firefox add-on such as "Dark Background and light text"

This review is for a previous version of the add-on (3.3.1). 

Rated 5 out of 5 stars

Been using LassPass for a couple of years now and I love it. The interface is a bit confusing to begin with when new sites are added, but this is just a learning curve and once you are there there is no looking back. I use across my 3 computers and on my Android phone. Highly recommended

This review is for a previous version of the add-on (3.3.1). 

5 stars worth, but it seems you have bug that caused leftover code to tell my "trial period is over" Rated 1 out of 5 stars

Yesterday I installed LastPass on Android device first time after I got the “trial has ended" message from my first experience with LastPass on mobile. This isn't the same device, and this install never had it before - I got the tablet cheap because it's used, but of course I did a factory reset before anything else.

1) Your add-on should now be free, as all your products not depending on device, operating system or browser it's made for, and if not made for browser, the former ones still hold.

2) one day I installed it on my new tablets, which was the first handheld it felt usable and addons didn't make it crawl - on my phone, much newer, it crawled anyway, just less if I only had uBlock Origin and stuff like Quit add-on, which does nothing until user selects Quit from menu. I logged in, had to verify login from link in email, then login again, and it worked.
3) I started Firefox again- guess it was closed, because LastPass now, ONE DAY AFTER, claimed that my trial, which shouldn't be, had ended!I'm pissed - maybe my trial period, the real one, is saved into my accounts information, to prevent trying to get new trial period, that's how I'd done it, but your add-on shouldn't care about it, and it didn't yesterday, so there's a bug which sometimes claims your trials over, and I don't care if it's rare or common that it does this - nor if it doesn't.Only acceptable solution is to remove the unnecessary code only related to trial period, because that way it can't well give such error!


This review is for a previous version of the add-on (3.3.1). 

BE WARNED Rated 1 out of 5 stars

Well my last post was removed. .didn't edit. .This has BAD all over it. ! (1) Their website looks amateur plus they post how many users on line telling me that they have full control over your phone and passwords (2) Who is accountable? They could easily sell your info while they sit on a beach with no laws (3) I can't find 1 good thing about them.! Give them access to my phone? #uck NO

This review is for a previous version of the add-on (3.3.1).  This user has 2 previous reviews of this add-on.

Awful Rated 1 out of 5 stars

Terrible performance with framerate drops.

This review is for a previous version of the add-on (3.3.1). 

Was a good addon, broken now Rated 1 out of 5 stars

Currently, both 3.x and 4.x versions create significant performance problems on all my firefox browsers I use. Many pages load time increases dramatically to up to 20 seconds during which firefox freezes. about:performance tab in FF always show highest load for lastpass addon upon page refresh.
Sad, but time has passed and nothing was done yet - looks like consequences of LogMeIn incursion (https://blog.lastpass.com/2015/10/lastpass-joins-logmein.html).
Have to search for alternatives.

This review is for a previous version of the add-on (3.3.1). 

Horrible performance Rated 1 out of 5 stars

This plugin will make your browser almost unusable, specially if you use to open and close many tabs.
It's been like this for around a year and no word from lastpass.

This review is for a previous version of the add-on (3.3.1). 

Fedora X32 Popup Window Hangs Rated 3 out of 5 stars

The latest development version never gets the LastPass popup window open. Just hangs a blank window.

I believe this is a general error with the addon and Firefox 50.x series. I've had the same issue with other addons in Firefox 50.x

This review is for a previous version of the add-on (3.3.1). 

Utterly Incapacitatingly Slow Rated 1 out of 5 stars

This makes my FF 50.0.2 hang very badly. Made FF unusable. Disabled all addons one by one. LastPass was the one causing the problem. Reenabled all other addons except Last Pass and FF is working great again. Angry because I paid for LP premium and now I can't use it.

This review is for a previous version of the add-on (3.3.1). 

Performance issues Rated 3 out of 5 stars

Works really bad on Firefox, and the menu when you are filling the form don't work well

This review is for a previous version of the add-on (3.3.1).