Reviews for Proton VPN: Fast & Secure
Proton VPN: Fast & Secure by Proton, Proton Team
Response by Proton Team
Developer response
posted 9 months agoSorry to hear that. Could you describe the issues further? Are you getting automatically logged out of the extension? What are the specific steps you're taking that lead to the behavior? Are you receiving any error messages?
Furthermore, what version of your browser and the Proton VPN extension do you currently have installed? Are you using any other extensions for privacy/security purposes? Please contact us at protonvpn.com/support/contact with more details so we can assist you further.
Furthermore, what version of your browser and the Proton VPN extension do you currently have installed? Are you using any other extensions for privacy/security purposes? Please contact us at protonvpn.com/support/contact with more details so we can assist you further.
583 reviews
- Rated 1 out of 5by fulluphigh, 9 hours agoHonestly the worst extension I've ever used. Idk, maybe all vpn extensions are garbage, but holy hell this is garbage. Are they even trying? Will constantly crash in such a way that you have to completely disable it to use your browser in any way shape or form, and completely uninstall it and then reinstall it to get it to work again. Sometimes even after disabling and re-enabling it, it'll still stop working a minute later.
And don't misunderstand me. By constantly, I mean literally every time you use it after your computer has slept. Honestly, at this point I'm giving up, uninstalling it, and reporting it to mozilla, for breaking the browser.
And don't give me the "That doesn't sound right, can you share more details" bull, there are literally a hundred reviews saying the exact same thing. Try using your own product and figuring it out on your own. - Rated 3 out of 5by alepanierafale, 13 hours agoProblem polega na tym, że to rozszerzenie w pewien sposób się blokuje. Przy ponownym uruchamianiu przeglądarki Firefox nie ma do niego dostępu, tak jakby wciąż się wczytuje, a proces ten nie kończy się. A zatem skorzystanie w pełni z tego rozwiązania nie jest możliwe, ponieważ dopóki rozszerzenie nie połączy się z serwerem, to strony nie wczytują się. Aby rozwiązać ten problem należy wyłączyć rozszerzenie i następnie ponownie je włączyć. To bardzo upierdliwe.
- Rated 5 out of 5by JC, 2 days ago
- Rated 5 out of 5by Firefox user 19575033, 3 days ago
- Rated 4 out of 5by Firefox user 14322377, 4 days agoWorks as you'd expect, and the UI is very responsive, albeit bare-bones feature wise. An option to pin or favorite specific countries to have them show up at the top of the list, or profiles, would be nice (but that's what the standalone app is for I suppose).
Developer response
posted 3 days agoThank you for your review. We have passed on your request to the team for future consideration. You can follow our blog and our direct channels to stay up-to-date with any news and improvements. - Rated 5 out of 5by Firefox user 14287458, 5 days ago
- Rated 5 out of 5by Firefox user 14155108, 6 days ago
- Rated 4 out of 5by Firefox user 11019144, 7 days agoNeeds login to use, but the site account.proton.me was blocked by GFW so not able to login.
Developer response
posted 6 days agoSorry to hear that. Our team is working hard on improving our infrastructure so that all our users are able to connect more easily. We will continue to make more improvements to enhance service availability despite the ongoing blocking attempts.
Meanwhile, you may consider downloading the official Proton VPN app for your specific OS to see if you're able to connect more easily. If you cannot access our website in order to do that, please send us an email directly at support@protonvpn.zendesk.com so we can assist you further. - Rated 4 out of 5by QpIa8SbUKb, 10 days agoPowerful VPN addon that costs a pretty penny. Can be blocked by ISPs however so you won't be able to use it in all situations. Would be nice if it had a way to attempt to connect to unblocked server IPs and report blocked attempts so Proton can continue to provide a great service.
Developer response
posted 10 days agoThank you for your review. The default Connect option will always attempt to connect you to the most optimal server for you. That said, our team is working hard on improving our infrastructure so that all our users are able to connect with ease. We will continue to make more improvements to enhance service availability despite any blocking attempts. - Rated 3 out of 5by Firefox user 17954715, 10 days agoTry to make it work better on omegle like sites like emerald
Developer response
posted 10 days agoThank you for your review. Could you describe the issue further? What difficulties are you experiencing using the website while connected to Proton VPN? We'd be happy to help, but we need some basic details to work with. Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you. Developer response
posted 10 days agoWe're sorry to see that you're dissatisfied. Would you mind letting us know what issues you've experienced with our service exactly? We'd be more than happy to help, but we need some basic details to work with. Please contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you.- Rated 5 out of 5by Die Sharki Miaute, 12 days ago
- Rated 5 out of 5by David C. Drake, 13 days agoMy favorite VPN. Works well and is provided by a trustworthy tech company focused on people over profits: Proton!
- Rated 5 out of 5by an Edible Light, 13 days ago
- Rated 4 out of 5by shadowwwind, 13 days ago
- Rated 5 out of 5by Firefox user 15135283, 13 days ago
- Rated 4 out of 5by CodeEnder, 14 days ago
- Rated 2 out of 5by Dr Dave, 14 days agoThe free extension is frustrating, time consuming, does not choose the same country server as the PC installation & changes your PC local time to that of the server. Tech support wants pics & all the hairy details to solve simple, common problems. With every biz wanting fee for service, the public is getting nickled & dimed to death to give a CEO gas for their Bentley!
Developer response
posted 13 days agoThat doesn't sound right. The extension affects your browser only, and not your entire system. That said, would you mind sharing your ticket number with us here? We'd be happy to check on your report and see how we can assist you further. - Rated 5 out of 5by Firefox user 18808486, 14 days ago
- Rated 5 out of 5by papygeek49, 14 days agoInstallation facile sur 4 appareils : Kubuntu 24.04, Debian 13, Ios 26 et Lubuntu 24.04
Bravo à l'équipe - Rated 1 out of 5by Firefox user 19555668, 14 days ago