Reviews for NordPass® Password Manager & Digital Vault
NordPass® Password Manager & Digital Vault by NordVPN
181 reviews
- by ManWithNoName, 2 years agoRated 1 out of 5I have no idea of what value Nord Password Manager is. I am a user of their VPN (for more than 3 years now)and they were urging me to try this. I found it all but incomprehensible to follow and was concerned (afraid) that my computer ignorance would lead me astray. So I abandoned the installation. Their help desk wasn't helpful. If you possess more computer savvy than I (I'm guessing that most do) give it a shot.
Developer response
posted 2 years agoThank you for your review. We're very sorry to hear you experienced difficulties when using NordPass. If you'll send us a quick message to support@nordpass.com, we would be happy to answer all your questions and help you out. Thanks a lot! - by Stan B., 2 years agoRated 4 out of 5It's excellent! I guess I'm use to my previous password manager showed a number of available passwords for any given website. This one doesn't. Am I missing a setting somewhere? There is a learning curve when it comes to this password manager. Different than any other out there I've tried.
Developer response
posted 2 years agoHello! Thanks for the review! If you're talking about our password generator, here is how you can find it on different OS: https://support.nordpass.com/hc/en-us/articles/360005381297-Password-generator-on-desktop-devices. If you still have questions - please contact our support team at support@nordpass.com. They will be happy to help! - by Firefox user 16081821, 2 years agoRated 1 out of 5
- by webbedjoes, 2 years agoRated 2 out of 5Love NordPass but it is slowing down my browser 24/7 and Firefox is constantly telling me a script in the Add-On is slowing the browser down. This didn't happen before, and I can't exactly delete it as I wont have access to my passwords. Please sort this out.
UPDATE: NordPass have apparently fixed the issue, however it still crashes websites like Facebook. Shame.Developer response
posted 2 years agoHi there! We've solved the slow down issue now. Please update your extension and let us know if everything goes smoothly for you! - by Lior, 2 years agoRated 5 out of 5
- by FireFly, 2 years agoRated 2 out of 5It is good but incredibly slows down Firefox - it really does, no kidding. I disabled the extension, Firefox works fine. Keeps logging out. Requires logging into use the password manager - what is the point of using password manager. That is one reason why I did not buy Premium version
Developer response
posted 2 years agoHello! Thanks for your review. With NordPass Free you can stay logged in on 1 device at a time. You can still log in on another device, but you will be logged out of your current device when you do. With NordPass Premium, you can use 6 devices at a time. UPDATE: we've released an update with a slow down fix - feel free to let us know if that has fixed the issue. - by Raxeller, 2 years agoRated 4 out of 5
- by Cam Go, 2 years agoRated 5 out of 5
- by Paul, 2 years agoRated 5 out of 5
Developer response
posted 2 years agoHello! Thanks for your review. If you still experience a slow down, please contact our support team at support@nordpass.com. Thank you! UPDATE: we've released an update with a slow down fix - feel free to let us know if that has fixed the issue.Developer response
posted 2 years agoHello! Thanks for your review. If you still experience a slow down, please contact our support team at support@nordpass.com. Thank you! UPDATE: we've released an update with a slow down fix - feel free to let us know if that has fixed the issue.- by Capone, 2 years agoRated 4 out of 5
- by Michelle, 2 years agoRated 5 out of 5
- by Firefox user 14437225, 2 years agoRated 5 out of 5
- by Firefox user 13218914, 2 years agoRated 5 out of 5
- by Firefox user 15694134, 2 years agoRated 5 out of 5
- by Firefox user 14341989, 2 years agoRated 5 out of 5
- by Firefox user 15686760, 2 years agoRated 1 out of 5Won't work on Firefox. Have worked with support for a number of days with no success. Had Nordlocker too and it worked long enough to allow me to place items in the locker but when I went to retrieve one of them it wouldn't open. Turns out it only works on Windows 10. Cost me $12.99 to learn I should read the fine print with this company.
Developer response
posted 2 years agoHello! Thank you for sharing your feedback - we’re very sorry for your experience! Please let us make things with NordPass right for you - reach out to our support team at support@nordpass.com. We want to do everything it takes to make NordPass work for you! Developer response
posted 2 years agoHi Chris! Thank you so much for taking the time to leave us this amazing 5-star rating – it means a lot! We would love to hear more about your experience with NordPass, so feel free to add a couple of words to this review at your convenience. Thank you!- by Firefox user 15596446, 2 years agoRated 5 out of 5Handy remembers all my passwords and keeps them safe
Developer response
posted 2 years agoHello! Thank you so much for leaving an amazing feedback and the 5-star rating! We’re very happy that you love using NordPass – it keeps us motivated and working even harder to keep you safe! Please reach us out at support@nordpass.com whenever you have any questions! - by Firefox user 15563590, 2 years agoRated 4 out of 5
- by Firefox user 15652141, 2 years agoRated 5 out of 5
- by M., 2 years agoRated 2 out of 5
- by Firefox user 14463365, 2 years agoRated 1 out of 5Will not work in Firefox. Working fine in Chrome
Developer response
posted 2 years agoHello! Sorry for inconveniences - if you've run into any issues while using NordPass with your Firefox browser, please reach our support team at support@nordpass.com for further investigation. They will be happy to assist you and fix any issues.