Reviews for NordPass® (desktop app version)
NordPass® (desktop app version) by NordVPN
446 reviews
- Rated 1 out of 5by Ron, 2 years agoI wish i didn't take the recommendation. I deeply regret this purchase and agree that the requirement to log in twice when you open a browser really stinks. If I could get my money back I would. God knows how that publication can rate your product so highly, they clearly didn't try to use it in the real world. It is truly awful.
Developer response
posted 2 years agoHello, Ron! Thank you for your feedback. Could you please contact us at support@nordpass.com? We would love to help you out with your issues. - Rated 5 out of 5by MICFTG, 2 years ago
- Rated 1 out of 5by JM, 2 years ago
- Rated 5 out of 5by Firefox user 17740279, 2 years ago
- Rated 5 out of 5by Haytham, 2 years ago
- Rated 5 out of 5by rilymelia, 2 years ago
Developer response
posted 2 years agoHey, Alysson! Thank you very much for your feedback and 5-star review! We are glad that you enjoy using our services!- Rated 5 out of 5by cange, 2 years ago
- Rated 4 out of 5by Firefox user 15707700, 2 years agoOne of the best apps for passwords... And then, they also have a VPN and Cloud Storage, it's not the only one who do this, but... Check it out!! You could find something good
- Rated 5 out of 5by Firefox user 17728404, 2 years ago
- Rated 5 out of 5by Firefox user 17726309, 2 years ago
- Rated 1 out of 5by Firefox user 17477884, 2 years ago
- Rated 1 out of 5by krajcik16, 2 years agoIn all of my years using a computer this goes down as one of the worst apps that i have ever used.
1) If you open the browser before logging into the app. You have to Log in on their webpage with one account, then it'll open your destop app to which you login with your superspecial password. Then you can actually login somewhere on the web.
2) I have checked the option to launch at starup and unlock with windows hello. Given these settings. Why bother with logging in? I have just entered the windows hello like a few seconds ago? Doesn't it make sense to just open the app without password?
3) Right now I am logged in to the desktop app but the browser extension is still locked and there's nothing i can do about it. It just shows window with an infinite loading wheel. No error, nothing.
4) Did you enjoy the browser's default autocomplete function? Well say goodbye to that. Because now you can only fill in profiles that you have saved. So if you need to just write your email in some input field... you'll just type the whole damn thing. Or presave it to separate tab in the app.
Awful I imagine the whole UI/UX team would have a blast running a concentration camp because using this thing is torture and a clear violation of the Geneva convention. I, surprisingly, do not recommend.Developer response
posted 2 years agoHello! We are sorry to hear you are having trouble with using NordPass. Please reach out to us at support@nordpass.com and our support staff will be happy to sort these issues for you! - Rated 5 out of 5by Firefox user 13533134, 2 years agoWorks perfectly. It has a few minor improvement needs - but which app hasn't.
Developer response
posted 2 years agoHey there! We greatly appreciate your feedback! Please do not hesitate to drop us a letter at support@nordpass.com with more details on these improvements and we will see what we can do! - Rated 5 out of 5by Gertjan, 2 years agoWorks great on Windows, Ubuntu and Mobile! All passwords shared!
Developer response
posted 2 years agoHey there, Gertjan! We are glad to hear that you enjoy using our services! Thank you very much for your feedback and 5-star rating! - Rated 1 out of 5by Firefox user 13409642, 2 years agoschade das ich diese APP gekauft habe,würde sie gerne wieder löschen ich möchte mein Geld wiederhaben.
Developer response
posted 2 years agoHello! We are sorry to hear that. Please drop us an email letter at support@nordpass.com and our staff will help you out with your request! - Rated 1 out of 5by Firefox user 17159024, 2 years agoHands down the worst password manager and browser extension I've used. It frequently logs out, randomly requires me to enter my password multiple times (it's accepting it each time, just takes me to a new window to enter it again, sometimes the same window twice), sometimes doesn't save passwords when creating new accounts so you immediately have to reset your password to manually enter the info in... there's nothing convenient about using this add on.
You will get less frustrating performance out of a physical notebook, a pen, and a set of dice to randomly generate your passwords. Do not spend money on this.Developer response
posted 2 years agoHello. We are sorry to hear you are having trouble with NordPass. Please reach out to us at support@nordpass.com and our support staff will be happy to help you! - Rated 5 out of 5by Giovanna jud, 2 years ago
- Rated 4 out of 5by Berny, 2 years ago
- Rated 1 out of 5by Aniawa, 2 years agoThere is no customer service. All there customer service sites they list have severe security problems. They give you a chat option. This option is computer driven and is crappy, you can never get the right words to get to the answer you are seeking. No one needs a password safe like this.
Developer response
posted 2 years agoHello. Please reach out to our support at support@nordpass.com and we will be glad to assist you. Please also know that our chat support has agents working with every customer as they solve their issues in real time. - Rated 5 out of 5by Rbomb75, 2 years agoGreat App, had some growing pains when I started using it last year but now I can't imagine not using it. Much preferred over others I've used in the past.
Developer response
posted 2 years agoHello! 👋 We are glad to hear you are enjoying NordPass! Thank you for the five star review. - Rated 2 out of 5by Firefox user 16945913, 2 years agoIt always makes my browser experience in Firefox very slow. Firefox itself tells me that this extension is the one making everything slow, and this has only happened to me with Nordpass. Otherwise it works mostly ok, it does not recognize the log in places of some websites.
Developer response
posted 2 years agoHello! Please reach out to us at support@nordpass.com and we will be happy to assist you with your issues regarding NordPass. - Rated 5 out of 5by Firefox user 17678303, 2 years ago