Reviews for NordPass® (legacy)
NordPass® (legacy) by NordVPN
Review by Firefox user 15261036
Rated 3 out of 5
by Firefox user 15261036, 2 years agoI see a wide range of reviews and oddly enough I tend to agree with the great majority, it's very good but also pretty bad. I think the word is Cranky.
I'm a software developer and in my spare(?) time I manage I.T. for a number of clients - not bragging, just saying I have to deal with an awful LOT of passwords. NordPass does a generally good job with managing said passwords, however the integration with Firefox is the cranky part.
The add-on often doesn't recognise that you're on a password form, but it's not consistent - some pages never work, others sometimes, yet others are perfect. When it recognises a login form it often fails to present the right login credentials, or it randomly seems to offer to generate a password, or give me a list that's 400 items long stuffed into a tiny box, with no search or filter facility. In those cases I wish it would just go away but it sticks around and gets in the way of even typing a password.
I also use Firefox Containers and I suspect this has put a spanner in the works; it keeps losing my Nord account login and when I try to login again it loses the plot totally and requires a kill and restart of the whole app.
So maybe I'll switch from Firefox back to Chrome or something, since moving that many passwords is beyond thinking about - my move from Dashlane to NordPass ~10 months ago was bad enough.
Fundamentally, NordPass seems solid, reliable and safe, and I really like it, but the browser integration is not far short of awful. They updated it madly for months adding new features. What they now need to do is update it madly for some more months and fix all the bugs they added and the - quite frankly - terrible UI design in the Firefox extension.
I might add that the Android app is a bit the same, basically solid but cranky when it comes to filling in login fields, which is the thing we all want it to do well.
I'm a software developer and in my spare(?) time I manage I.T. for a number of clients - not bragging, just saying I have to deal with an awful LOT of passwords. NordPass does a generally good job with managing said passwords, however the integration with Firefox is the cranky part.
The add-on often doesn't recognise that you're on a password form, but it's not consistent - some pages never work, others sometimes, yet others are perfect. When it recognises a login form it often fails to present the right login credentials, or it randomly seems to offer to generate a password, or give me a list that's 400 items long stuffed into a tiny box, with no search or filter facility. In those cases I wish it would just go away but it sticks around and gets in the way of even typing a password.
I also use Firefox Containers and I suspect this has put a spanner in the works; it keeps losing my Nord account login and when I try to login again it loses the plot totally and requires a kill and restart of the whole app.
So maybe I'll switch from Firefox back to Chrome or something, since moving that many passwords is beyond thinking about - my move from Dashlane to NordPass ~10 months ago was bad enough.
Fundamentally, NordPass seems solid, reliable and safe, and I really like it, but the browser integration is not far short of awful. They updated it madly for months adding new features. What they now need to do is update it madly for some more months and fix all the bugs they added and the - quite frankly - terrible UI design in the Firefox extension.
I might add that the Android app is a bit the same, basically solid but cranky when it comes to filling in login fields, which is the thing we all want it to do well.
Developer response
posted 2 years agoHello! Your honest review is greatly appreciated and your feedback is very important to us. 🙏
453 reviews
- Rated 4 out of 5by Firefox user 18696719, 15 days ago
- Rated 5 out of 5by Firefox user 12711335, 15 days ago
- Rated 5 out of 5by Jose Melara, 23 days ago
- Rated 3 out of 5by Firefox user 18672316, a month ago
- Rated 1 out of 5by Firefox user 16184104, a month agoInstallation extrem schwierig. Wird auf derselben Seite mal in deutscher Sprache, der nächste Absatz in englischer Sprache beschrieben. Wer lässt sich diesen Schwachsinn einfallen?
- Rated 5 out of 5by silvio, a month ago
- Rated 4 out of 5by Firefox user 18632067, 2 months ago
- Rated 4 out of 5by JP, 2 months ago
- Rated 5 out of 5by robass, 2 months ago
- Rated 5 out of 5by Firefox user 18612467, 2 months ago
- Rated 5 out of 5by Anselmo, 3 months ago
- Rated 5 out of 5by Firefox user 16445901, 3 months ago
- Rated 5 out of 5by Firefox user 17311788, 3 months ago
- Rated 5 out of 5by Firefox user 18575325, 3 months ago
- Rated 1 out of 5by Yoann, 3 months agoWhat happened to the desktop app? I can't download it anymore from the website, only a browser extension. I was very happy with the app before but it seems they decided to remove it for some reason I ignore (I can't find any explanation on their website). Now we have to open a web browser whenever we need to retreive a password? wtf? What about when I want to login to another desktop app and not on a website? I will no longer continue with NordPass unless they bring back the desktop app.
- Rated 1 out of 5by Firefox user 18563455, 3 months ago
- Rated 5 out of 5by Firefox user 18549997, 4 months ago
- Rated 1 out of 5by Firefox user 13592858, 4 months agonot good will not remember master password I have to type it in reboot machine
- Rated 5 out of 5by Firefox user 18511919, 5 months ago
- Rated 4 out of 5by Firefox user 15322529, 5 months ago
- Rated 1 out of 5by Marky, 5 months ago
- Rated 1 out of 5by Lamargo, 5 months agoNo longer works with Dark Reader, which I need as an accessibility option in my browser. This has only been an issue in the last month or so (June 2024), so NordVPN need to fix their app!
- Rated 1 out of 5by Firefox user 18477010, 5 months agoI don't want NordPass for Firefox I want the stand alone application!
- Rated 1 out of 5by Tom, 6 months ago
- Rated 1 out of 5by Firefox user 16414649, 6 months ago