Hi Kelsie,

We are aware of the issue on YouTube. YouTube is working hard to ensure their ads are seen. They are targeting different accounts with different strategies: a few of our users are seeing ads, others are seeing white screens, others are seeing error messages but most aren't seeing any ads at all. We are working to try and address these issues but we are a very small entity so it may take some time before we can address all of these issues fully.

Because this appears to be an account-related issue you may find that creating a new YouTube account or switching to another you already have may help. We know this is not ideal, but did want to offer it as a workaround until we can get this fixed. You can read more about this issue in our Help Center: https://help.getadblock.com/support/solutions/articles/6000109702.

--AdBlock Support

Hi, Thanks for reporting this. Could you reach out to us at help@getadblock.com? We'd like to gather more information about your situation as we haven't been able to reproduce this on our end. Thanks in advance for any additional information you can provide. We look forward to hearing from you! --AdBlock Support

Hi azu, We're sorry to hear you are experiencing an issue with AdBlock for Firefox. Could you try reinstalling and see if that resolves the issue? Steps to do this are in our Help Center if you need them: https://help.getadblock.com/support/solutions/articles/6000055763. If you continue to have problems, please reach out to us at help@getadblock.com and we'll be happy to take a look! --AdBlock Support

Hi Dilligent, We've been working with our filter list authors to better address the issue you are seeing on YouTube (the majority of ads should be blocked on other sites, however). Although we haven't been able to circumvent the ad completely, instead of ads, you should now be seeing a blank white screen with a timer in the corner. If you aren't seeing this, please try updating your filter lists:

1. Click the AdBlock icon in the upper right-hand corner of your browser.
2. Click on the gear icon on the dropdown menu.
3. Click on the "Filter lists" tab.
4. Click the "update now" button at the top of the page. Reload the site.

We'll continue to work on this but please know that YouTube has an entire team dedicated to circumventing our blockers so this can sometimes take time for our filter list authors to try to successfully block them again. If you are seeing ads on other sites, aside from YouTube, or if you have questions, please reach out to us at help@getadblock.com. --AdBlock Support

Hi Roy, Thanks for providing your feedback. We have an article in our Help Center that explains a little more about how AdBlock and AdBlock Plus came to be: https://help.getadblock.com/support/solutions/articles/6000087894. Feel free to reach out to us at help@getadblock.com if you have any questions. --AdBlock Support

Hi, Thanks for taking the time to let us know you are experiencing a problem. We'd like to take a closer look at your case. Could you reach out to us at help@getadblock.com? Please be sure to note that you provided this review which will provide additional context for our team. We hope to hear from you soon! --AdBlock Support