Beoordelingen voor NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox door NordVPN
Beoordeling door Firefox-gebruiker 18323124
Waardering: 1 van 5
door Firefox-gebruiker 18323124, 2 jaar geledenNord was pretty good and fast, but...
Since last year their browser extension has been secretly throttled. This was confirmed with their devs after multiple emails to support. They never told us about this throttle and the website continues to advertise that they do not set any limits. Most likely their support even dont know about it and will tell you otherwise, which will just show how they can make such serious changes even without careful considerations within their team.
I gave some time to see if they will fix it but after a few months it didnt sound like they cared at all. If you are reading this you probably are interested in using the extension and not the desktop app, so my advice is dont get Nord now unless you are good with being slowed.
Update:
It is the case. Anyone can try to download a file and see for themselves it can never go above a certain speed. I see some previous reviews that mention this too. Just like I said pretty much no one other than devs knows about this.
Ticket 15039623
Since last year their browser extension has been secretly throttled. This was confirmed with their devs after multiple emails to support. They never told us about this throttle and the website continues to advertise that they do not set any limits. Most likely their support even dont know about it and will tell you otherwise, which will just show how they can make such serious changes even without careful considerations within their team.
I gave some time to see if they will fix it but after a few months it didnt sound like they cared at all. If you are reading this you probably are interested in using the extension and not the desktop app, so my advice is dont get Nord now unless you are good with being slowed.
Update:
It is the case. Anyone can try to download a file and see for themselves it can never go above a certain speed. I see some previous reviews that mention this too. Just like I said pretty much no one other than devs knows about this.
Ticket 15039623
Antwoord van ontwikkelaar
2 jaar geleden geplaatstHello. We're sorry to hear that, it should not be the case. Could you please update your review with the Ticket ID you’ve received from our customer support? We’ll check your inquiry and provide you with further assistance. -G.M.
2.676 beoordelingen
- Waardering: 5 van 5door Javi Felices, 3 dagen geleden
- Waardering: 1 van 5door Firefox-gebruiker 17767719, 3 dagen geleden
- Waardering: 5 van 5door Firefox-gebruiker 17379958, 6 dagen geledenThere aren't many VPN services that have been positively audited by security experts but NordVPN has proven, again and again, to be absolutely top-tier. I've been using them for years and they've consistently given me the most reliable connection, both on my phone and desktop, that I completely forget that I'm using them at all. That's really all that you can ask from a VPN.
Antwoord van ontwikkelaar
5 dagen geleden geplaatstHello there. Thank you for your kind and thoughtful review! Stay safe! -L.L. - Waardering: 5 van 5door Firefox-gebruiker 14330354, 11 dagen geleden
- Waardering: 5 van 5door Firefox-gebruiker 19637072, 14 dagen geledenPretty easy to use and quite flexible
Antwoord van ontwikkelaar
14 dagen geleden geplaatstHello! Thank you for your review. We’re glad you found it easy and flexible to use. -G.S. - Waardering: 3 van 5door Винцент Масучко, 23 dagen geleden
- Waardering: 5 van 5door dm, 25 dagen geleden
- Waardering: 5 van 5door g1zm02k, één maand geledenEdit: Thanks to the Dev's reply, it looks like the only issue I had is sorted — increased the rating to reflect the new info...
Many thanks to the team for getting back to me with the solution so quickly (I don't know how I missed it).
Original review below:
It's one of the best at what it does but it's recently just completely wiped all data from itself, essentially starting everything like it's the first ever log-in — all tunnelling settings/sites have been wiped (meaning I'm likely to get some of my accounts kicked again for using a VPN)...
Great overall but severely hampered if you're unable to retain critical information for any length of time.Antwoord van ontwikkelaar
21 dagen geleden geplaatstHello! We're truly sorry for the inconveniences experienced. Logging out of the extension or possible large updates may cause a reset to the extension settings. To prevent that, please navigate to "Settings" in the NordVPN extension > General > Save settings to your browser and toggle this feature on. If you'd like further assistance or more information, please do not hesitate to reach out to us via live chat at support.nordvpn.com. Stay safe! - Waardering: 4 van 5door Yoshi3003, één maand geleden
- Waardering: 5 van 5door CG, één maand geleden
- Waardering: 5 van 5door phervieira, één maand geleden
Antwoord van ontwikkelaar
één maand geleden geplaatstЗдравствуйте. Мы будем рады помочь и подробнее изучить вашу ситуацию. Пожалуйста, свяжитесь с нашей службой поддержки по адресу support.nord-help.com, они доступны круглосуточно. -G.M.- Waardering: 5 van 5door O. Ryan, één maand geledenQuick and easy! I use this one all the time. Noticed a few (very few) dropouts now and then, but it is seldom. NordVPN's app is already quite userfriendly, but this extension makes it even easier to use.
Antwoord van ontwikkelaar
één maand geleden geplaatstHello, Ole. Thank you very much for your kind and thoughtful review! Could you please try reinstalling our extension and then check if the dropouts persist? If so, do not hesitate to contact us at support.nordvpn.com for assistance. -L.L. - Waardering: 1 van 5door Firefox-gebruiker 18022470, één maand geleden
- Waardering: 4 van 5door Firefox-gebruiker 18640212, één maand geleden
- Waardering: 5 van 5door Firefox-gebruiker 15568734, één maand geleden
- Waardering: 5 van 5door Firefox-gebruiker 19657698, één maand geleden
- Waardering: 1 van 5door D'G, één maand geleden
- Waardering: 5 van 5door alain, één maand geleden
- Waardering: 5 van 5door ryan, één maand geleden
- Waardering: 5 van 5door Firefox-gebruiker 15877998, 2 maanden geleden
- Waardering: 1 van 5door Firefox-gebruiker 19645930, 2 maanden geledenIt says the permission to "Access your data for all websites" is optional, but it will not allow you to use the extension without enabling it, so I don't use it. I didn't install any of the other features they offer so there's no point to allow this permission since I'm not using their password manager or other stuff.
Antwoord van ontwikkelaar
2 maanden geleden geplaatstHi there, we're sorry for the frustration. Please reach out to us via email at support.nordvpn.com, and our team will assist you with this issue. Thank you! -P.B. - Waardering: 5 van 5door Majin Karrar, 2 maanden geleden
- Waardering: 4 van 5door Malak, 2 maanden geleden
- Waardering: 5 van 5door Bernie TheBolt, 2 maanden geledenEasy to use extension. You can choose a country, and a city within that country.
I use extensions on Firefox, Brave & Chrome browsers at the same time. So I can be in multiple countries simultaneously.
I have been a happy customer for 9 years, and I've just added another two years to my subscription.
I have used several other VPNs over the years to compare speed, stability and availability. No surprises, NordVPN comes out on top for me.Antwoord van ontwikkelaar
2 maanden geleden geplaatstHello! We're truly happy to hear of the positive experience! Thank you so much for the review. -N.F.