- Waardering: 2 van 5door peterS, 5 maanden geledenlinux. ubuntu studio 20.10. firefox. nordvpn addon. suddenly stopping links opening and preventing navigating on some sites. generally great, though. I hope the developers are working on these gliches.Hello. It would be the best if you could get in touch with our support team, for them to take a closer look at the issue and register a bug if it were to be. We would be happy to help out. Our team is online 24/7 at support.nordvpn.com. -Neo
- Waardering: 2 van 5door Firefox-gebruiker 12383353, 5 maanden geledenThis add on really slowed my computer way down. Even after I shut it off it was still running in the back ground,had to completely uninstall it and after I did my computer sped back up to its normal operating speed.Hello. We are sorry to hear that! It may be that there's another extension installed on your browser that could be interfering with the connection. Please contact our customer support, for them to take a closer look at it. We would be happy to help you out on this issue resolve! Our team is online 24/7 at support.nordvpn.com. -G.M.
- Waardering: 2 van 5door Ali, 5 maanden geledenNot being able to specify a serverHello. Unfortunately, you may only choose a country with our extension as it chooses the best server automatically. To connect to specific servers you would need to use our application. Apologies for any inconveniences. -G.M.
- Waardering: 2 van 5door irajacobs, 10 maanden geleden0 functionality without payments.
Antwoord van ontwikkelaar10 maanden geleden geplaatstHello. Our service is paid. However, we do provide a 30-day money-back guarantee so that everyone has an opportunity to try our service without any risks. You can check the subscription options on our website nordvpn.com/pricing/. If anything, feel free to contact us at support.nordvpn.com. -A.S.
- Waardering: 2 van 5door Firefox-gebruiker 16796146, één jaar geledenNord Vpn is GREAT.... Yet, the extension on firefox keeps loading as it needs to connect to the service so I can log in.... It never loads it just continually spins the wheel waiting to connect.
I have tried disabling it, re-enabling it still does not work..Hello. We're sorry to hear about the trouble. We recommend contacting our support team via live chat at support.nordvpn.com for them to check the issue. - M.M.
- Waardering: 2 van 5door noelmage, één jaar geledenI'm sure I would love this extension if it worked. Unfortunately, since it does not run login through an obfuscated server almost every work and public WiFi network blocks the ability to log in through the extension.
Nord, please add this as a feature. It's absolutely excellent in the app.Hello and thank you for the review. You should be able to access the login page even on a restricted network. If you're not able to access it, or experiencing any issues with the login, please contact our customer support team at support.nordvpn.com for them to check on the issue and help you solve it faster. -A.S.
- Waardering: 2 van 5door Kourosh SHirvani, één jaar geledenin windows it doesnt work and also in extention modeHello. If you're experiencing issues with our browser extension, please try clearing the cookies/cache of your browser and re-adding it to your browser. You can also check if the issue persists on a clear browser installation. If that doesn't help, please don't hesitate contacting us via live chat at https://support.nordvpn.com/ so we could help you further. -R.L.
- Waardering: 2 van 5door Just another FF user, één jaar geledenThe extension requires login every time FF updates, can't use saved passwords, as well as having infinite spin issues if you disconnect from the VPN on one session and tries to reconnect on the next session. Pretty poor User Experience tbh.Hello! We're sorry to hear about the experience you had with our proxy extension. Perhaps you can try reinstalling it, and, if the issues persist, could you try contacting our customer support team at support.nordvpn.com? We're ready to help you out anytime! -L.L.
- Waardering: 2 van 5door Torgood, één jaar geledendepuis des semaines l'extension ne fonctionne pas je ne me réabonnerais plus trop de bugs depuis un momentBonjour. Si vous rencontrez des problèmes avec notre extension, veuillez essayer de la réinstaller et vérifier si le problème persiste. Si c'est le cas, n'hésitez pas à contacter notre équipe de support client à l'adresse support.nordvpn.com. Notre équipe se fera un plaisir de vous aider. -A.S.
- Waardering: 2 van 5door georg2310, één jaar geledenNeed to reinstall this frequently to be able to use it on ubuntu 20.04Hello. We're sorry to hear about your experience. Please contact our customer support, for them to take a closer look at the issue. We would be happy to help you out on this issue resolve. Our team is online 24/7 at support.nordvpn.com. -A.S.
- Waardering: 2 van 5door DashiePlotism, één jaar geledenIts fine when it works, but it really enjoys logging you out. Recently it wouldn't let me log back in so I tried re-installing the add on but now its icon doesn't appear in the extensions bar (not even the drop down menu for overflowing extensions) so I can't log in or anything.
It does however appear in the add-on manager but you can't actually use the extension from there.
I would just use the full PC app, but it had a habbit of giving me BSODs when in use, especially when playing glames, even if I had them blacklisted from using the VPN.Hello! Could you tell us if you tried contacting our customer support team at support.nordvpn.com? If so, could you please update your review with the ticket ID you received so we can check on the situation in more detail? -L.L.
- Waardering: 2 van 5door Firefox-gebruiker 16908182, één jaar geledenIt stucks very often last weeks. Not possible to change the server or even log out. Only reinstallation helps. And connection also poor at that time.Hello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo
- Waardering: 2 van 5door lin356, één jaar geledenEach time I load Firefox, I'm forced to login again to NordVPN with this add-on.
Each time, I type my username and password, and then the balloon tip appears that I have Logged In Successfully.
However, the login is never remembered. When Firefox is loaded, the add-on shows that I'm still connected to my usual VPN server. It then prompts me to login again.
Only after completely removing this add-on, and then reinstalling it, has my Nord login stayed active. I don't want to continue to resort this uninstall/reinstall process.
I do not have any other Nord app installed, and am using the latest Firefox and Nord add-on versions.Hello! Please try reinstalling our proxy extension and check if the issue persists. If it does, feel free to contact us at support.nordvpn.com and we'll check on the issue in more detail. -L.L.
- Waardering: 2 van 5door Firefox-gebruiker 15679355, één jaar geledenThis extension for Firefox is pretty useless. Since a few days ago I can't log-on. I've seen others have been having the same prob.
If it's not broke, don't fix it. The extension was working fine before the update. I removed and added it again two days in a row...still can't log-on. I've cleared the cache, restarted Firefox, etc...all kinds of troubleshooting doesn't help.
It's the extension.
*meh!*Hello! We're sorry to hear about the trouble. Please contact our customer support, for them to take a closer look at the issue. We would be happy to help you out on this issue's resolve. Our team is online 24/7 at support.nordvpn.com. -A.S.
- Waardering: 2 van 5door Shawn Mahaney, één jaar geledenWorks great, if you don't mind having to uninstall and refresh everything every few days. Fast-ish, most of the time, when it stays up.
Edit: In response to developer response - I am reinstalling the app as instructed by NordVPN support.Hello. Sorry to hear about the issue! Please contact our customer support, for them to take a closer look at it. We would be happy to help you out on this issue resolve. Our team is online 24/7 at support.nordvpn.com. -G.M.
- Waardering: 2 van 5door Neon Knight, één jaar geledenI am paid user, but from time to time it logged me out and wiped out my data like bypass list.Hello. We're sorry to hear about this issue! Please try to fully reinstal the extension and to log in again. In case the matter persists, please make sure to contact our customer support team at support.nordvpn.com for them to check on the issue. -G.M.
- Waardering: 2 van 5door Firefox-gebruiker 16709199, één jaar geledenNord VPN do a great job for great value, usually, but this extension won't log me in to my account.Hello. Please try reinstalling the extension and try logging in again. In case you are still unable to login to your account, it would be best to contact our customer support team at support.nordvpn.com for them to check on the issue and help you solve it faster. -A.S.