- Waardering: 1 van 5door qwertyk, 4 uur geledenI do not recommend:
1. Long technical support answers (12-24 hours), formal answers, asking for things that have already been answered earlier.
2. This is not a free application, but any payment automatically makes a subscription to you, it is not written anywhere except Help Center, it also says that a return is possible only for the first payment, the rest is not returned if they are not forced by law.
3. VPN program automatically install 2 more programs with self, one of them consumes traffic, when VPN does not work, removal does not help, the VPN program will restore them ...
- Waardering: 1 van 5door cietho, één dag geledenStopped using the browser extension due to font loading from Google servers, which feels unnecessary and raises privacy concerns, particularly with the potential for font fingerprinting methods.
- Waardering: 1 van 5door Firefox-gebruiker 18245840, 20 dagen geledenvery slow with inconsistent speeds. the full desktop version works fine though.
Antwoord van ontwikkelaar20 dagen geleden geplaatstHi! Could you please make sure to contact our support team at support.nordvpn.com for them to look into what could be causing the issue and help on its resolve? -G.M.
- Waardering: 1 van 5door garif12, 21 dagen geledenнужен vpn чтобы заходить на недоступные сайты, но у них самих сайт заблокирован🤷♂️
Antwoord van ontwikkelaar20 dagen geleden geplaatstЗдавствуйте. Пожалуйста, свяжитесь с нашей службой поддержки, отправив электронное письмо по адресу firstname.lastname@example.org, и мы поможем получить доступ к веб-сайту и услуге. -Neo
- Waardering: 1 van 5door Firefox-gebruiker 14353167, één maand geledenТребует оплату. Для России их домашняя страница недоступна
Antwoord van ontwikkelaaréén maand geleden geplaatstЗдравствуйте! Наш VPN-сервис действительно платный, однако мы предоставляем 30-дневную гарантию возврата денег на все планы, приобретенные через наш сайт nord-help.com/pricing/. Вы всегда можете протестировать наш сервис, а если возникнут какие-либо вопросы, не задумываясь, обращайтесь к нам по адресу support.nord-help.com. -G.M.
- Waardering: 1 van 5door Firefox-gebruiker 18176356, 2 maanden geledencan't loggin
Antwoord van ontwikkelaar2 maanden geleden geplaatstHello. Sorry to hear about it! Please try reinstalling our proxy extension and then check if the issue persists. If it does, contact us at support.nordvpn.com and we'll help you out in more detail anytime! -G.M.
- Waardering: 1 van 5door Firefox-gebruiker 18197942, 2 maanden geledenJapan Tokyo server gotten really really slow recently. Tokyo server is only location I am counting for ridiculous national restrictions tho. fix it plz
Antwoord van ontwikkelaar2 maanden geleden geplaatstHello. Could you please make sure to contact our support team for them to look closer into the matter and what could be causing it? We’d be happy to help on the issue resolve! Our team is available 24/7 at support.nordvpn.com. -G.M.
- Waardering: 1 van 5door hld, 3 maanden geledenWorks fine until it suddenly forgets how to resolve addresses and adds tens of seconds if not minutes of delay before loading pages.
Antwoord van ontwikkelaar3 maanden geleden geplaatstHello. That should not be the case. We're sure it can be resolved by a quick chat with our customer support team at support.nordvpn.com. NordVPN’s team is ready to help you 24/7. -G.M.
- Waardering: 1 van 5door CSIP CSIRIPP, 4 maanden geleden"We’re having trouble logging you in. Please try again""We’re having trouble logging you in. Please try again"
Look for another job If you are not able to make a usable extension. It would be better for everybody. I had to downgrade to Version3.3.0, and that still works perfectly (right now)Hello. Could you please make sure to contact our support team for them to look closer into the matter and what could be causing it? We’d be happy to help on the issue resolve! Our team is available 24/7 at support.nordvpn.com. -G.M.
- Waardering: 1 van 5door Firefox-gebruiker 18138598, 4 maanden geledenUsed to be pretty good. Now the speed is capped on extension. If you go to speedtest.net it will show fast speed. However other test websites or actual file download is capped at exactly 10mb/s. You can see that the speed will briefly exceed 10mb/s then push back down. If you download 2 files, each files will only download at 5mb/s. This has been going for months. So much with their "no cap".Hello. We do not have no type of restrictions on bandwidth of any kind. We'd recommend contacting our support team via live chat or email for them to look into your issue in more detail. We're available 24/7 at https://nordvpn.com/contact-us/ -Neo
- Waardering: 1 van 5door Limo, 4 maanden geledenIt can't be a coincidence that many people besides me have been experiencing massive losses in speed for a few days now. Fix your add-on. After all, we pay money for it
Update: Contacting the support is frustrating.
Summed up: clearing cache, reinstalling NordVPN add-on and deactivate other add-ons. Despite my messages about many others having the same problem, the supporter didn't think about the NordVPN update as the cause of the problem.
I hope, there is a bug fix coming soon. Otherwise I'll look for a reliable vpn provider.Hello there. We’re sure it can be resolved with our support team at support.nordvpn.com. Our team would be happy to take a closer look into your case and help out on the matter resolve! They are available 24/7. -G.M.
- Waardering: 1 van 5door Firefox-gebruiker 17948208, 4 maanden geledenA friend told me that I could simply add NordVPN as an extension on my Firefox rather than download the entire program onto my desktop computer system and it does the same thing. Ever since the last update, this extension slows Firefox right down to a crawl where the new tabs I do searches in or just click on a certain website in one of my bookmarks will not even show results whatsoever. I decided to turn off the extension, download the entire program and install it onto my computer system that shows in the system tray as it did before and Firefox works quickly like it did before I added the extension. Like so many have already said, this extension needs improvement to an update that will make it work as it should.Hello. Please try reinstalling our proxy extension and then check if the issue persists. If it does, contact us at support.nordvpn.com and we'll help you out in more detail anytime! -G.M.