It never says you need a payment account for using this extension. There are no free features at all nor any trial period. Nothing. I understand you want money. But you should say that BEFORE I install your extension.

I have no idea what happened, but since a recent update, NordVPN has stopped working in Firefox. It looks as if it running (blue crescent with green country name) but it is obviously not connected (to the BBC).

Unusable. It takes several seconds for a site to be displayed while it is immediate with the NordVPN software.

Won't log me in to the app. Keeps spinning the wheel on the login screen. The version for Brave works though.

It's amazing that almost every single review this extension has had in the recent past is a scathingly negative review.

And there's good reason for that. This is one of the better, even 'premium', VPNs out there. And yes, their service is fast. But it comes with several pains. This Firefox extension is pathetic. At it's best, it asks you to keep logging in, fails often, fails to load pages often, and the window is distorted (it keeps getting elongated!). At it's worst, well, it crashes and takes Firefox along with it.

It should be clear by now that this is not an isolated incident - something that can be resolved by customer service. This is an issue from the development of the extension - which needs to be sorted.

The Windows app (and phone apps) work well, but they're pretty heavy and battery hungry. So I wish this browser extension would 'just work' - but it doesn't.

Can't be installed in Russia anymore. What the...?

The worst extension ever written. Unstable, unreliable, logs you out every time you close the browser. When you log in again ("USE YOUR NORD ACCOUNT FOR ALL SERVICES!") it tells you you've logged in. . . and doesn't work. You have to log in again. And it STILL doesn't work, you can't connect. Restart a few more times and it doesn't even display the "log in" message anymore, just shows a forever moving "wait" animation. Disabling and enabling doesn't work, you have to uninstall it, and then you can log in again... SOMETIMES. And even if you do log in, it will still log you out when you close the browser, and will stop working. Unimaginable, subcompetent trash. Its development should be passed over to a concrete lawn ornament depicting a lobotomized roach, who would be twenty times more competent and forty times more intelligent than the "programmer" of this is.

needs re-installation all the time to be able to log in and reconnect. Was working fine in the early days but last year very unstable and actually quite useless.

Leider kann man sich nicht mehr in das Addon einloggen mit seinem Account.

I'm very dissatisfied with this app and their service, it simply doesn't work as it should. Sometimes it doesn't autoconnect, other times the internet connection stop working because of the app and I have to manually disconnect or reset the connection. There are times that I can't even log in because their log-in interface doesn't work. I don't like it and I'll be switching to another provider when my subscription ends.

Logs you out without any reason, then asks for login and fails to do it correctly. Requires re-installation, and only after it finally works. I have only 4 other add-ons, which are some of the most popular on Firefox, all of them I basically mandatory for most users. So that dumb excuse from NordVPN developers, that it is not their fault, it is some bad bad third-party add-on interfere with theirs, is kinda funny in that case. There is no bad interference and even if there is, it is your badly written code cause this problem. Happens way too often, so I've cancelled subscription.

Add-on not working (same issue as many other users). Works only once, when you remove and reinstall the add-on but the add-on immediately gets stuck again. Firefox is my main browser, so I have to cancel my subscription...

It got really bad, broken Login! Claims "succesfully connected" to NordVPN in pop up window while exension icon shows it is not. NordVPN suggests to reinstall the extension but that's just a temporary fix; I'm getting tired of re-installing every week or so and perhaps it's time to trash it if NordVPN can't resolve it for good.

Extension is broken guys. Can't login, can't logout once logged in, and so you can't change anything. Everything works only a single time once you uninstall/reinstall the extension. But once you log in and make your selections, it reverts to its broken state the next time you start the Firefox browser.
NordVPN, you need to spend less on ads and more on development, because ultimately it's the users who will determine whether or not to keep using (ie. $$$PAYING FOR$$$) your service.

It's useless, I'm tired of re-installing the add-on every time I need to use VPN, this problem been there for months. I will not continue my subscription, better use Mozilla VPN from now on

Can not select server after login, I'm glad I cancelled my recurring subscription as it seems your developers can't even do a simple job right

Totally unreliable. Stops working frequently. Restarting doesn't fix it.

A log in is required.