- Waardering: 1 van 5door trance, 25 dagen geledenNordVPN is a scam company! Half a year ago, this service started having massive problems in Ukraine, NordVPN stopped connecting with all servers in Ukraine! I contacted support for a refund in a 30-day period, but support spent several days by the nose and only on the 31st day recognized the problem of the service in Ukraine, but they refused to return money the long term subscription, because 30 days had passed. The other day, the service partially resumed work in Ukraine, I contacted support to recalculate the subscription and add a few months to the subscription, but support refused this request. This is the most fraudulent service, do not pay them money! Once you pay, you become a hostage! NordVPN is a scam company!
Antwoord van ontwikkelaar24 dagen geleden geplaatstHello. We're very sorry to hear about this situation - it does not sound right and if your initial request for a refund was still within the first 30-days of your subscription, you should have been granted the refund. If possible, please drop us a direct message on Twitter or Facebook @NordVPN. We'd be happy to review your case once again and issue a refund if the situation described in your review is accurate. Thank you. -Drea
- Waardering: 1 van 5door Denmasmister, 25 dagen geledenTidak ada trialnya,.... jadi ga tahu kualitasnya, dipaksa beli sebelum tahu seberapa cepatnya ...
Antwoord van ontwikkelaar25 dagen geleden geplaatstHalo. Anda tidak boleh mengalami perlambatan lebih dari 30% dari kecepatan normal Anda. Selain itu, meskipun kami tidak lagi menawarkan uji coba gratis, kami menawarkan jaminan uang kembali 30 hari yang merupakan uji coba layanan kami. -Drea
- Waardering: 1 van 5door Firefox-gebruiker 17301695, één maand geledenНе работает
Antwoord van ontwikkelaaréén maand geleden geplaatstЗдравствуйте. Свяжитесь с нашей службой клиентской поддержкой, и мы с радостью подробнее рассмотрим вашу проблему. Наша команда круглосуточно на связи онлайн по адресу support.nordvpn.com.-J.B.
- Waardering: 1 van 5door 00mxnd, één maand geledenDoes not work. Offer's one button: "Login" which does nothing.
Antwoord van ontwikkelaaréén maand geleden geplaatstHello. Please try reinstalling our proxy extension and then check if the issue persists. If it does, contact us at support.nordvpn.com and we'll help you out in more detail anytime! -G.M.
- Waardering: 1 van 5door Firefox-gebruiker 13850479, 2 maanden geledenWhy would you prevent people from using the extension JUST because they have to do their yearly change of passwords, unacceptable! I will be refunding my subscription.Hello. From time to time we will roll out mandatory password change prompt to ensure that the best security practices are kept. Apologies for the inconvenineces this might have caused you. We will pass it on to our team for future improvements! -G.M.
- Waardering: 1 van 5door Dimonon, 2 maanden geledendoes not workHello, Dimonon. Would you be able to elaborate on the issues you've encountered and what specifically hasn't worked? We'd be happy to assist you with troubleshooting over at support.nordvpn.com. -Drea
- Waardering: 1 van 5door Firefox-gebruiker 15438071, 2 maanden geledenSuddenly, after being using the extension for a couple of weeks without problems, the extension was logged out and I cant login anymore. Just get 403 error saying "please check your URL and try again" every time.Hello! We have had temporary issues with the login process and everything should be working as intended. It'd be great if you could update your review or contact our support team at support.nordvpn.com if you continue to experience any issues. -Neo
- Waardering: 1 van 5door R0man, 2 maanden geledenПросит оплаты сразу, других вариантов проверить как работает нет.Здавствуйте! Обратите внимание, что мы предлагаем 30-дневную гарантию возврата денег для вашей первой покупки, поэтому вы можете протестировать приложение без риска. Если у вас есть какие-либо вопросы или пожелания, наша команда всегда рада помочь на support.nordvpn.com -Neo
- Waardering: 1 van 5door Foxtrot93, 2 maanden geledenas said on reddit that this extention is 100% putting a cookie in firefox that u can't deleat. it keeps coming back!!!!! why are you doing this now it didnt happen before???Hello. Please contact our customer support so that they can take a closer look at the situation. We would be happy to help you out. NordVPN’s team is online 24/7 at support.nordvpn.com. -G.M.
- Waardering: 1 van 5door Firefox-gebruiker 17488535, 2 maanden geledenCant get NordVPN to work on any browser but Chrome.Hello. Have you contacted our customer support regarding this issue with the VPN app? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -Neo
- Waardering: 1 van 5door SpiderBat, 3 maanden geledenAfter a recent update this extension now forces a cookie into the browser. If you delete this cookie the extension puts it back after browser restart. This will happen even if you're logged out of the Nord VPN extension. I emailed customer support their advice was to disable the extension if I didn't want the cookie. The cookie is called _cf_bm , it's a cloudflare cookie they say is for "bot management". We tested other VPN extensions and none of them did this. I wrote this review last week but my review seems to have been deleted. I'm not sure why Nord VPN have started to do this but a VPN extension should not be forcing a cookie in your browser.Hello. Have you disabled DNS over HTTPS option in Firefox settings? Could you please update your review with the Ticket ID you’ve received from our customer support for us to check how your inquiry was handled on our end and provide you with further assistance on the matter. Thank you! -G.M.
- Waardering: 1 van 5door Coco, 3 maanden geledenwebsites loading extremely slow with the firefox addon enabled, even with the fastest server (quick connect). there is no point to use this addon, if i dont get the same speed like in the desktop app. with the desktop app, everything loading normal. please add split tunneling for websites in the desktop app too!!!Hello! You may try reinstalling our proxy extension. If it doesn't help, feel free to contact us at support.nordvpn.com and we'll check on the situation in more detail anytime. -L.L.
- Waardering: 1 van 5door zur_13, 4 maanden geledenDoes not work in Ukraine after June 8. Can't connect to any server. Reinstalling extension does not solve the problem. Help chat bot does not know about Firefox extension and suggests help about desktop app instead.
Antwoord van ontwikkelaar4 maanden geleden geplaatstHello. Apologies for the unpleasant experience you had. Please note that you may ask our chat-bot to connect you to a live agent. We strongly advise you to contact our customer support team again and try to resolve the issue. The fastest way to reach them is via live chat at support.nordvpn.com. -N.L.
- Waardering: 1 van 5door Firefox-gebruiker 16763858, 5 maanden geledencan't even use it before purchasing. can't recommend, this is a shit tier addon.
Antwoord van ontwikkelaar5 maanden geleden geplaatstHello. Please note that infrastructure upkeep costs and in most cases, free VPN services resort to selling your online browsing preferences and data. Since we charge for a subscription, we are able to maintain our strict no-logs policy and offer a premium service. Also, we do offer a 30-day money-back guarantee to test our service risk-free. -G.M.