Reviews for Rakuten: Get Cash Back For Shopping
Rakuten: Get Cash Back For Shopping by Rakuten
Review by SL
Rated 3 out of 5
by SL, 9 months agoI'm new to this extension. It adds an obnoxious floating purple bubble on the right side of the screen that pops up on a bunch of websites and then asks me to "check for deals". This creates attention fatigue. A very poor UX choice by the company.
Sure, I can click "disable for this session" or "disable for 30m" but I still shouldn't have to do that.
So far after a month, I've earned zero dollars. Not worth the hassle.
Sure, I can click "disable for this session" or "disable for 30m" but I still shouldn't have to do that.
So far after a month, I've earned zero dollars. Not worth the hassle.
Developer response
posted 9 months agoThank you for this feedback about our Rakuten Browser Extension. We are sorry this new feature isn't to your liking. You can slide this "bubble" out of the way, up and down the viewed page. Like you are aware, it can be hidden for 30 minutes or hidden for the shopping session. If, for some reason, you find this feature is not ideal for how you like to shop, you can uninstall our extension and shop by visiting our website, Rakuten.com, directly or by shopping from our app on any iPhone, iPad, or Android device.
901 reviews
- Rated 5 out of 5by Firefox user 19006624, 2 months ago
- Rated 5 out of 5by Ann, 2 months ago
- Rated 1 out of 5by Firefox user 19026091, 3 months agoThis used to be awesome. For the past year after I click on the cash back icon and confirm, NOTHING. I've literally lost hundreds of dollars since this app doesn't work. I've been promised money back, I click on what needs to be done, it's confirmed and NOTHING. It's a scam.
Developer response
posted 3 months agoIf you see you are making Shopping Trips and our extension is activating, then it may be some internet traffic filtering service or VPN is active or an issue with the merchant recognizing the order as eligible for Cash Back through us. This may be why your eligible orders aren't reporting. Please reach out to our team at socialhelp@rakuten.com so we can dig into this for you. - Rated 5 out of 5by Firefox user 16761587, 3 months ago
- Rated 5 out of 5by mbgoss, 3 months ago
- Rated 5 out of 5by Kevin, 3 months ago
- Rated 1 out of 5by Firefox user 16471973, 3 months agoIt said 20%. I used this as opposed to a promo with another website for vitamins. I got zilch. Nothing whatsoever after it popped up showing me 20%. Completed order.
Developer response
posted 3 months agoOh no! We always want our Members to receive the Cash Back from their eligible purchases! Please reach out to our team at socialhelp@rakuten.com so we can help you out. - Rated 5 out of 5by Firefox user 17377984, 3 months ago
- Rated 5 out of 5by carrie, 3 months ago
- Rated 5 out of 5by Firefox user 18971339, 4 months ago
Developer response
posted 4 months agoIt sounds like our extension might not be pinned to the toolbar. Click the "puzzle piece" icon, then click "Pin to toolbar", to get our extension pinned back to your browser.- Rated 4 out of 5by Firefox user 17059814, 4 months ago
- Rated 5 out of 5by KBlack69Z, 5 months ago
- Rated 5 out of 5by Firefox user 15687146, 5 months ago
- Rated 5 out of 5by Firefox user 18903820, 5 months ago
- Rated 1 out of 5by Firefox user 18849742, 5 months ago
- Rated 5 out of 5by Firefox user 18896728, 5 months ago
- Rated 4 out of 5by Firefox user 18175085, 5 months ago
- Rated 5 out of 5by Firefox user 18859324, 5 months ago
- Rated 5 out of 5by Firefox user 18872538, 5 months ago
- Rated 5 out of 5by Firefox user 18868426, 6 months ago
Developer response
posted 6 months agoThank you! We're all about giving our Members the best Cash Back offers and deals out there. Happy Shopping!- Rated 4 out of 5by Kelvin, 6 months ago
- Rated 5 out of 5by Firefox user 14631537, 6 months ago