Eugene Dorofeyev による応答
- 5 段階中 3 の評価Firefox ユーザー 17818893 によるレビュー (16日前)This has always been a great addon, but over the passed few months it would randomly throw a "output file is missing or empty" error when downloading YT videos. However, the last week I haven't been able to download a single video. I've updated the native app as-well.
So, even though I know it's not the app and probably YT that's changed something, downloading doesn't work at all anymore.
- 5 段階中 4 の評価leznis によるレビュー (1ヶ月前)The algorithm works great - can download MPEG-DASH from various sites, and that's why I use it. I gave 4 stars because there is no progress bar, whatsoever. You don't know when the process is going to end. Also, when you close the browser, download cancels without a warning.
- 5 段階中 1 の評価FaceMONKEY によるレビュー (2ヶ月前)Does not work with YouTube. YouTube occasionally re-engineers its streams to thwart downloading. The makers of Ant Video Downloader have not updated their extension in some time, as if that is not a priority.Please note that AVD recent release with included updates for YouTube was at Jan 24, 2023.
We have tested some random video from YouTube and all seems work fine for us.
Please try to clean your browser's cache, reinstall AVD extension and retry downloading.
If you still encounter any issues after this operations please contact to our support with more details: https://www.ant.com/support_form
- 5 段階中 5 の評価Trixxxer によるレビュー (2ヶ月前)Excellent support. After recently being unable to download from a certain site, I opened a ticket. The communication was very good. The problem was solved within a few days and I was actively informed. Some service providers who charge a lot for their services could take a leaf out of their book.Thank you for your kind report!
Don't hesitate to contact to our support in case of any further issue.
- 5 段階中 1 の評価Firefox ユーザー 16751724 によるレビュー (3ヶ月前)says "the use of native app is disabled in the settings" but when you click on the message it opens a black page.
the supposed explanatory page has a general screenshot of the settings menu with no specific setting shown.
no setting in the privacy tab in the setting makes any sense about the disabling the app.
support page requires a signing up process.
JESUS F.CKING CHRIST!! are you actually trying to piss people off in purpose!!???Your problem may be related to old cached settings.
Please try to clear your browser history before you trying to open the AVD settings page. Either please try to refresh it so the content to appear.
Related article named "Mozilla policy restrictions" available at our Knowledge Base FAQ: https://support.ant.com/kb/en-us/4-faq/50-mozilla-policy-restrictions
Please note that you can provide more details about your problem without any registration to our support here: https://www.ant.com/support_form
- 5 段階中 1 の評価Firefox ユーザー 14303760 によるレビュー (3ヶ月前)DO NOT DOWNLOAD it uses the computer resources without the users permission, it looks like it was soft mining in the background.Please note that our extension doesn't have any described permissions.
Please provide some details about used computer resources to our support here: https://www.ant.com/support_form
- 5 段階中 4 の評価PipeCat によるレビュー (4ヶ月前)Very productive addon, but lately it has been sucking up massive amounts of resources with multiple instances. I have to disable the addon when I'm not using it, and force kill my session to recover resources.
開発者の返信投稿日時: 4ヶ月前Thank you for your report!
Please provide us with more details about your extension and browser to our support here: https://www.ant.com/support_form