Reviews for Surfshark VPN Extension
Surfshark VPN Extension by Surfshark
Review by Firefox user 14969199
Rated 5 out of 5
by Firefox user 14969199, 7 months ago847 reviews
- Rated 5 out of 5by Firefox user 15015442, 18 hours ago
- Rated 5 out of 5by zenric, a day ago
- Rated 3 out of 5by Firefox user 18471099, a day ago
- Rated 5 out of 5by Joel, 2 days agoSurfshark is a great VPN, what I love most is the browser extension they have because sometimes I only need to use privately the browser not the entire PC.
- Rated 1 out of 5by Firefox user 18469187, 3 days agoDire. Doesn't work and am trying to get a refund from Surfshark.
Developer response
posted 3 days agoHello there, we're sorry to hear you have experienced issues with our service. Regarding this, please reach out to our customer support team directly at support@surfshark.com or via live-chat on our website. They will address the refund request and see what can be done to resolve the issues you have encountered. Developer response
posted 3 days agoЗдравствуйте. Surfshark придерживается строгой политики отсутствия логов, что означает, что мы никоим образом не отслеживаем ваше местонахождение или действия в Интернете. VPN-сервер хранит только данные, необходимые для поддержания VPN-соединения, и ничего не сохраняется после завершения работы. Для получения более подробной информации об этом мы рекомендуем прочитать эту статью: https://surfshark.com/features/no-logs.- Rated 5 out of 5by WAWRZAK, 4 days ago
- Rated 5 out of 5by VL4LV1823, 5 days ago
Developer response
posted 6 days agoПривет, спасибо за обзор! Если мы можем что-то улучшить или вам нужна помощь, свяжитесь с нами по адресу support@surfshark.com или через чаты на нашем сайте.- Rated 5 out of 5by Firefox user 16983753, 7 days ago
- Rated 5 out of 5by Firefox user 17443566, 9 days ago
- Rated 5 out of 5by Firefox user 18325523, 13 days ago
- Rated 5 out of 5by Robert, 14 days ago
- Rated 4 out of 5by Firefox user 13428877, 14 days agoReally like how easy it is to use although the current upgrade (since I used my laptop) broke something because I can still do things like verify my account and use other features but when I click on connect I keep getting a " initial_request_failed" error which doesn't go away even after turning off the clean web option (which was off before anyways) and reinstalling the add-on however the app on my laptop works just fine.
Developer response
posted 14 days agoHi there, thanks for the feedback. We're sorry to hear that you've had an issue with the extension after the update and would love to help - perhaps you can reach out to our support team at support@surfshark.com or via the live chats on our site? - Rated 1 out of 5by Владимир, 14 days ago
- Rated 2 out of 5by Firefox user 18447677, 18 days agoI downloaded SS for MS and Firefox when I set up this PC, and SS shows up when I look at my extensions. However, when I look in the SS security section of SS, it tells me to download both SS for MS and Firefox(FF). MS downloaded and install with no problems. When I try to download SS for FF I get a FF popup that tells me FF doesn't monitor SS or recommend it and there is no download button. It does offer a remove option. As RESULT, I am guessing SS for FF is already installed, but it I am confused with why SS is recommending/ saying I need to download either MS or FF when the set them up previously and why one downloaded and the other does not. What is the deal?
Developer response
posted 18 days agoHey there, sorry to hear about the confusing situation you've run into. We'd love to look further into it and help however possible, could you reach out at support@surfshark.com or via the live chats on our site? - Rated 5 out of 5by reza, 19 days ago
- Rated 5 out of 5by sara, 20 days ago
- Rated 4 out of 5by Handsome Reg, 21 days ago
- Rated 5 out of 5by gomi, 24 days ago
- Rated 5 out of 5by Firefox user 18000385, a month agoWORK AS PROMISE
IN CASE OF ANY DEFICIENCY THEY ACT VERY FAST TO FIXED - Rated 1 out of 5by Firefox user 18431290, a month agoIt´s such a bad AddOn I can´t even tell...The Android app is ok but this one...It´s literally not possible to surf on Firefox with this add one. I would understand that there are some negative points regarding the performance of loading any sites but in this case almost no site is loading. It´s such a mess and I am pretty disapointed on this point.
Developer response
posted a month agoHi there, thanks for the feedback on our extension. We're really sorry to hear that you've been facing issues with it and would love to help. We'd first suggest reinstalling the extension on your browser and trying a few different locations. Aside from that, our support team can provide additional steps, so be sure to reach out to them at support@surfshark.com or via the live chats on our site. - Rated 4 out of 5by Firefox user 14476612, a month ago
- Rated 5 out of 5by Firefox user 13593332, a month agoDoes what it says. Extremely happy for the past 3 years now.