Reviews for Surfshark VPN Extension
Surfshark VPN Extension by Surfshark
824 reviews
- Rated 5 out of 5by Rebellious Berger, 5 months ago
- Rated 5 out of 5by Donald, 5 months agoWhen Debian GNU/Linux cannot install Surfshark VPN, Mozilla can!
- Rated 5 out of 5by Mike, 5 months agoAn Awesome, ever expanding app/extension, well worth the investment.
- Rated 5 out of 5by krasidankov, 5 months ago
- Rated 5 out of 5by Firefox user 14330354, 5 months ago
- Rated 5 out of 5by Firefox user 14750744, 5 months ago
- Rated 3 out of 5by Firefox user 18033214, 5 months agoThe extension works great, however I had issues with the desktop app using the latest Ubuntu OS. I logged out one time and never was able to login again. I could use the static set up up configuration wireguard settings in the OS but the app itself never worked again.
Developer response
posted 5 months agoHi there, thanks for your feedback. We'd be glad to help you with the login issues you had on our Linux app, could you reach out to our support team at support@surfshark.com or via live chat on our website? - Rated 5 out of 5by notphilphil, 5 months ago
- Rated 5 out of 5by pgv, 5 months ago
- Rated 4 out of 5by Funk Masta D, 5 months ago
- Rated 4 out of 5by GeeZedd, 5 months agoSurfshark has been great for me, with one exception. The app is brilliant and easy to use. It gives me all the features of a good VPN product, BUT, ever since they introduced their CleanWeb and antivirus features, it has become a nightmare when you click on links on web pages.
Surfshark blocks everything - you just get a blank screen. There is a Bypass List feature, but it does not work on most sites. My only option is to use another browser/PC that does not have Surfshark installed and things work every time.Developer response
posted 5 months agoHey, thanks for your feedback. We're glad to hear that you're satisfied with Surfshark overall and we'd like to help you with the website accessibility issues you had while using our service.
Could you reach out to our support team at support@surfshark.com or via live chat? - Rated 5 out of 5by Firefox user 16552387, 5 months ago
- Rated 5 out of 5by Douglas Clarke, 5 months ago
- Rated 5 out of 5by Firefox user 11024034, 5 months ago
- Rated 5 out of 5by zeus, 5 months ago
- Rated 1 out of 5by APX, 5 months agoTo be honest, compared with the nordvpn extension, this extension is just junk. Very unstable proxy performance.
Developer response
posted 5 months agoHello there! We're sorry for the inconvenience that you have encountered. It would be great if you could contact our support team via live chat or email at support@surfshark.com, so they could check further on the issues that you have encountered. - Rated 5 out of 5by cryptoheadhunter, 6 months ago
- Rated 5 out of 5by Firefox user 17700789, 6 months ago
- Rated 5 out of 5by Firefox user 14969199, 6 months ago
- Rated 5 out of 5by Firefox user 18170181, 6 months ago
- Rated 5 out of 5by SEcurity Services San Diego, 6 months ago
- Rated 2 out of 5by office, 6 months ago
- Rated 4 out of 5by Firefox user 17922144, 6 months agoMakes not knowing who I am when It is working.
Developer response
posted 6 months agoHi there! We're happy to hear that you're pleased with Surfshark overall. However, if there's any way for us to improve your experience even further, feel free to contact our support team at support@surfshark.com or join our live chats. - Rated 1 out of 5by Alfado, 6 months agoAbsolute garbage. the customer service is non existent and canceling a subscription is next to impossible. The online FAQ just keeps redirecting to itself and any link to do their "live chat" is fake. The advertised 24/7 customer support is a lie and you'll be asked 3 times to fill out a survey about why you want to cancel just to be again redirected to the FAQ. Email is the only way to get even a automated response just to again be linked to the FAQ and a survey.
Developer response
posted 6 months agoHi, Alfado! We're sorry for the inconvenience you experienced trying to cancel your subscription. Could you contact us at miles@surfshark.com so we can investigate your case in a personal manner?