Thanks for leaving a review. Getting feedback is super important for us to improve, so I really appreciate it.

I understand your concern about the 1,500 character limit for the free version of Immersive Reader. We're actually increasing that to 2,000 characters in our next update, which should help.

The limit is there because it costs us to run the Immersive Reader, and we need to balance it for everyone, both free and paid users.

If you have any more feedback or suggestions, please feel free to email me at robert.gabriel@helperbird.com. And if you feel like we've improved, we'd be grateful if you could consider re-reviewing us. It would mean a lot to us.

Thanks again,
Robert James Gabriel

Hi Joules,

I'm really sorry to hear you're having issues with the immersive reader feature. It seems like you might have run into a rare bug. We've looked into it on our side, and everything seems to be working fine now.

If you're still facing this problem, or if anything else comes up, feel free to drop us an email at support@helperbird.com. We're here to help and want to make sure your experience with Helperbird is as smooth as possible.

Thanks a lot for pointing this out to us. Your patience and support as we work through this are hugely appreciated.

Best regards,
Robert James
Helperbird Team

Hi uniquew,

Thank you for reaching out with your question about the "Access your data for all websites" permission. It's great that you're comparing and taking a keen interest in the permissions required by different text-to-speech extensions.

This permission, which is more accurately for the "active tab," is essential for Helperbird. It allows us to adjust text, fonts, colors, and other elements on the page you're viewing. Rest assured, we don't send or collect any of your data – respecting your privacy is our highest concern.

Your query has sparked an idea for us. We're now considering making this permission optional for users who only wish to utilize the text-to-speech feature. We'll keep you updated on any developments in this area.

Your feedback is incredibly valuable and plays a significant role in how we continue to develop and enhance Helperbird.

Thanks once more for your insight and support.

Best regards,
Robert James Gabriel
Helperbird Team