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Recensioner för Rakuten: Get Cash Back For Shopping

Rakuten: Get Cash Back For Shopping av Rakuten

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Svar från Rakuten

Utvecklarens svar

postad för 9 månader sedan
We're sorry our Cash Back Button isn't working for you. Most issues can be fixed by uninstalling it from Firefox and downloading it from our website here: https://www.rakuten.com/button.htm If you have any more questions, don’t hesitate to reach out to us at socialhelp@rakuten.com.
851 recensioner
  • av Firefox-användare 18413129, för 5 dagar sedan
  • av Abmw, för 15 dagar sedan
  • av Henry, för 2 månader sedan
    Please for the love of god make it easier to disable cashback notifications for certain sites. I use outlook and everytime I go to log in it blocks the corner where my profile is with the cashback notification. Also, add the ability to disable the blinking on cashback sites. Its extremely distracting, and I have now moved the extension off the main bar on my browser. I really like Rakuten, but this extension needs some basic features so I'm not driven to rage deleting it.

    Utvecklarens svar

    postad för 2 månader sedan
    We appreciate this feedback. If you click on the icon for the extension (the "R") and pull up the menu, you should see an option for "Settings". From there, you should see an option listed as "Turn off Cash Back activation reminders for these sites". The "these sites" part of that sentence is a clickable link that will open up a box where you can (line by line) add URLs to websites where you do not want our extension popping up. Once you save that list, you should not encounter the pop up appearing on those pages.
  • av Firefox-användare 16155080, för 2 månader sedan
  • av Thomas Miller, för 3 månader sedan
    Functional and simple add

    Utvecklarens svar

    postad för 3 månader sedan
    Thank you for that feedback and the kind words! We love being your trusty sidekick helping you rack it up with Rakuten!
  • av Macrus, för 3 månader sedan
    When it works correctly it's fine. However it has two very annoying features, both of which could be solved by just giving us the option for which kind of notifications to allow.
    1. When I'm shopping on a site that does not have cash back through rakuten, it gives a popup saying that. I don't want negative advertising against a site that I'm already shopping at. I'm never going to choose Rakuten over Chewy or REI. Those notifications just come across as petty and dumb.
    2. EVERY TIME I get a notification that the same item is cheaper on another site, the item it takes me to is not actually the same. Just wildly different items that it seems to think are the same thing, so naturally the prices are going to be different.

    Utvecklarens svar

    postad för 3 månader sedan
    Thank you so much for this feedback. We pop up reminders on websites like Chewy and others that don't currently partner with us to suggest similar merchants that currently offer Cash Back. For the item suggestion feature, the data provided to us by the stores can occasionally get out of sync. We rely on our partnered merchants to provide the most current pricing and product information for the item suggestion feature of our Cash Back Button extension. We'll work to improve both of these features in future updates and releases to our Cash Back Button extension.
  • av Firefox-användare 15913024, för 6 månader sedan
  • av Firefox-användare 17967416, för 6 månader sedan
  • av Karen Gates, för 6 månader sedan
  • av Firefox-användare 18038123, för 9 månader sedan
    Useless, log-in doesn't work on the app. Tried resetting my password. Just keep getting "Oops. There was a problem."

    Utvecklarens svar

    postad för 9 månader sedan
    We're sorry our Cash Back Button isn't working for you. Most issues can be fixed by uninstalling it from Firefox and downloading it from our website here: https://www.rakuten.com/button.htm If you have any more questions, don’t hesitate to reach out to us at socialhelp@rakuten.com.
  • av nheavenwithu, för 9 månader sedan
    I received checks in the mail for shopping all stores and by using Rakuten extension, ty

    Utvecklarens svar

    postad för 9 månader sedan
    It's a pretty sweet deal earning that Cash Back and getting those Big Fat Checks in the mail! Thank you for making our extension a handy addition to your online shopping!
  • av HBW, för 9 månader sedan
    Extension had stopped. Removed and installed - still not working.

    Utvecklarens svar

    postad för 9 månader sedan
    We'd be happy to look into getting you back up and running. Send our team an email at socialhelp@rakuten.com.
  • av besser, för 10 månader sedan
  • av samosa, för ett år sedan
  • av 11bravo, för ett år sedan
  • av raywood , för ett år sedan
    The extension requires a new sign-in every time you enter a different page on the merchant website. You may have to click dozens of times during a single shopping experience. And then, Rakuten tries to avoid paying. I have had to file separate "Missing Cash Back" claims for almost all of my purchases. I have bothered to do so only for the larger ones. Even then, Rakuten has mostly not paid.

    Nice idea. Dishonest implementation.

    Utvecklarens svar

    postad för 3 månader sedan
    We sometimes see issues like this when our Members have ad or internet traffic blocking software or services at the browser, computer, or network/router level. This might even be caused by an issue with the installation of our Cash Back Button extension itself. Our team can absolutely help get you back up and running! Please reach out to us at socialhelp@rakuten.com.
  • av BRAVO33, för ett år sedan
  • av 天灭中共退党团队保平安, för ett år sedan
  • av mira, för ett år sedan
    great, just have an ISSUE! first, on any site, when i click the 'x' to close the cashback popup, it ALSO clicks whatever is underneath the 'x'. during walmart checkout, the popup came up repeatedly and covered the walmart checkout options. when i closed it, it would close my walmart checkout because walmart's 'x' was in the same place! had to DISABLE the add-on in order to checkout at all!

    Utvecklarens svar

    postad för ett år sedan
    We are sorry you have experienced this issue shopping through Walmart with our Cash Back Button. Please reach out to our team at socialhelp@rakuten.com so we can help you out and dig into this issue for you.
  • av Firefox-användare 17659286, för ett år sedan
  • av Al, för ett år sedan
  • av Nom à afficher, för ett år sedan
    pas moyen d'arrêter les popups!! à moins d'inscrire l'internet au complet dans la liste d'exception!! l'animation de l'icone est suffisante, donnez l'option de désactiver le popup pour tous les sites

    Utvecklarens svar

    postad för ett år sedan
    Currently, our Cash Back Button does not offer the ability to turn off the Cash Back reminder on all partnering merchant websites. Our Members can turn off the reminder for specific websites. To do this, click Settings from our extension's menu. This will open up a new tab showing the Settings for our Cash Back Button extension. You can turn on the option "Turn off Cash Back activation reminders for these sites" by moving the slider to the right. Then, click the link embedded in the words "these sites". A new box will appear where you may enter the URL for the specific website you no longer want to pop up to appear. We recommend adding one URL per line. Once done, click "Save". You can then close the Settings tab and resume using Firefox.
  • av Firefox-användare 17639782, för ett år sedan
    Nice to get money back.

    Utvecklarens svar

    postad för ett år sedan
    We always want our Members to receive the Cash Back from their eligible purchases! Please email our team at socialhelp@rakuten.com so we can help you out.
  • av Firefox-användare 12927656, för ett år sedan
  • av Firefox-användare 17364946, för 2 år sedan
    The pop-up recommendations for the same product at lower prices are seriously misleading. They're similar at best, and often just completely different products. For example, I was trying to buy an air duster and got recommended a fish tank aerator. If the pop-up at least showed the name of the recommended product, it'd be acceptable. It doesn't though. It only shows the price, and says you can "get this" for cheaper. If you wait, it'll eventually show the actual recommended product but it should show it up front. It should also use a better algorithm for recommendations.

    Utvecklarens svar

    postad för ett år sedan
    Thank you for this feedback. We rely on our partnered merchants to provide us with the data that is used for this feature. On occasion, this information can be out of sync. Our team is working with our merchants to make this feature more effective for our Members.