Отзывы на NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox от NordVPN
Ответ NordVPN
Ответ разработчика
размещено 10 месяцев назадHey, thank you for taking the time to leave us a review! If you ever need any assistance, feel free to contact us at support.nordvpn.com. -N.L.
2 388 отзывов
Ответ разработчика
размещено 2 дня назадЗдравствуйте, мы сожалеем, что наш продукт не соответствует вашим ожиданиям. Чтобы лучше помочь вам, не могли бы вы уточнить проблему, связавшись с нашей службой поддержки по адресу support@nordvpn.com? Они доступны 24 часа в сутки 7 дней в неделю и готовы помочь. -E.G.- Оценено на 5 из 5от TheIrishBear, 7 дней назадThe only bad thing about this is that websites are starting to block VPNS but at that point I stop using the site
Ответ разработчика
размещено 7 дней назадHello there, we greatly appreciate your kind words! It is fantastic to know that our product has been meeting your needs and expectations. If you ever find that any website is not accessible, please do not hesitate to contact our support team at support@nordvpn.com. We are here to help ensure you have the best experience possible. -E.G. - Оценено на 1 из 5от Пользователь Firefox 14927276, 8 дней назадAbout 3 months ago the extension went from great to absolutely bad. The extension functions, which means websites will load very slowly, when Firefox is first opened. 10 - 20 minutes later nothing will open and I get the same notice when the attempt times out; Secure Connection Failed, PR_CONNECT_RESET_ERROR.
After multiple attempts to correct this issue, the best fix I've discovered is turning off NordVPN. I've used NordVPN products on my devices for years. Fortunately, my current subscription expires in August and I'm going to do myself a favor and not renew.Ответ разработчика
размещено 8 дней назадHello. We'd love to look into your issue in more detail if you could contact our support team via live chat or email at https://nordvpn.com/contact-us/. Alternatively you may reach out to us via social media platforms @NordVPN such as Twitter, Facebook or Instagram. Thank you! -Neo - Оценено на 1 из 5от Пользователь Firefox 14078819, 9 дней назадSuddenly wants access to your browsing history.... why?
Ответ разработчика
размещено 9 дней назадHello, we are sorry for any confusion. The changes occurred due to a browser update, which is beyond our control. However, please rest assured that we remain fully compliant with our no-logs policy. No permissions have been altered on our end, ensuring that your data remains fully protected and secure. -E.G. - Оценено на 5 из 5от fk, 10 дней назад
- Оценено на 1 из 5от Пользователь Firefox 18430564, 17 дней назадТребует регистрации, вот только доступ к страницам регистрации заблокирован.
Ответ разработчика
размещено 17 дней назадЗдавствуйте. Вместо этого попробуйте посетить домен https://nord-help.net/. Если у вас по-прежнему возникают проблемы, свяжитесь с нами по адресу support@nordvpn.com, и мы будем рады помочь в дальнейшем. -Neo - Оценено на 5 из 5от Пользователь Firefox 18366944, 21 день назад
- Оценено на 5 из 5от Пользователь Firefox 18292463, месяц назадNordVPN works well and does not impact system speed in any way.
Ответ разработчика
размещено месяц назадHello, we appreciate your positive feedback! We are thrilled to hear that you are enjoying our service. Your satisfaction is our top priority! -E.G. - Оценено на 4 из 5от Пользователь Firefox 18230086, месяц назадThe work that NordVPN software developers do is no easy work. You guys do your best to ensure that no matter where a person is on the face of the planet, the possibility of accessing different libraries of services provided all around the world is but a reality and is a reality that can be made manifested by the toggle of a button. I simply wish that the connectivity to certain other servers will get much better, but at this rate, I'm not too worried about that. Keep up the great work, NordVPN!
Ответ разработчика
размещено месяц назадHello, thank you so much for your positive review! We are delighted to hear that you are enjoying our product. If you ever experience any issues, please do not hesitate to contact our support team at support@nordvpn.com. We are always here to help! -E.G. - Оценено на 1 из 5от Michael, месяц назад"Couldn't connect.
We're trying again" this is what I get. Is not working anymore with Firefox or Chrome. I paid for this and is not working at all. I am so frustrated. FIX YOU ADD ON!Ответ разработчика
размещено месяц назадHello. It'd be the best if you could contact our team via live chat or email for them to take a closer look at the issue. We would be happy to help you out resolving the issue. Support team is online 24/7 at https://nord-help.net/contact-us/. -Neo Ответ разработчика
размещено месяц назадЗдравствуйте! Учтите, что содержание инфраструктуры требует затрат, и в большинстве случаев бесплатные VPN-сервисы прибегают к продаже ваших онлайн предпочтений и данных о просмотре сайтов. Поскольку мы взимаем плату за подписку, мы можем поддерживать нашу строгую политику отсутствия логов и обеспечить сервис премиум-класса. -D.I- Оценено на 1 из 5от Пользователь Firefox 14343652, месяц назад
- Оценено на 5 из 5от iceymix, месяц назад
- Оценено на 1 из 5от Пользователь Firefox 18461441, месяц назадAbout a month ago this extension suddenly stopped working.
After contacting the support team, they were able to determine the cause, but replied that "we are unable to fix this problem" and abandoned any further work.
I am still unable to use this extension to this day, which is very disappointing as I was a loyal user of this extension.
I hope the developer will improve the extension as soon as possible and try to reduce the number of people like me.Ответ разработчика
размещено месяц назадHello, we apologize for all the inconvenience caused. Could you please provide the ticket ID you received when you contacted our support team? We would like to review your case. In the meantime, we recommend using our NordVPN application instead of the browser extension. Thank you for your understanding. -E.G. - Оценено на 1 из 5от Пользователь Firefox 18039112, 2 месяца назадDoes not work with firefox, No extension shows up anywhere.
Ответ разработчика
размещено 2 месяца назадHello, we are sorry to hear that you are experiencing issues with our browser extension. Please do not hesitate to contact our support team at support@nordvpn.com for any assistance you may need. -E.G. - Оценено на 1 из 5от Пользователь Firefox 18456759, 2 месяца назад
- Оценено на 5 из 5от Guss, 2 месяца назадWorks like a charm. The connections are super fast, at least to Germany and the USA. I haven't tested other countries yet.
Ответ разработчика
размещено 2 месяца назадHello! We are happy to hear that everything is running smoothly, thank you for choosing us! -N.L. - Оценено на 1 из 5от Stanis, 2 месяца назад
- Оценено на 5 из 5от Пользователь Firefox 18445998, 2 месяца назад
- Оценено на 1 из 5от Пользователь Firefox 18057181, 2 месяца назад
- Оценено на 1 из 5от Пользователь Firefox 18443852, 2 месяца назадSpeed is slow. I found some users confirming addons have a speed limit. So useless. Also recent udpate made kill switch kills the addon from connecting. I needed to disable kill switch. Incompetent company.
Ответ разработчика
размещено 2 месяца назадHello, we apologize for any inconvenience you have experienced. Please contact our support team at nordvpn.com/contact-us/ so we can address and resolve this issue promptly. -E.G. - Оценено на 5 из 5от Larry, 2 месяца назад
- Оценено на 5 из 5от Пользователь Firefox 17660246, 2 месяца назад
- Оценено на 1 из 5от Пользователь Firefox 10625330, 2 месяца назадSince 1 month ago it's super slow or even can't connect websites. If I disable it, internet works properly. I tried it in some in some Linux distros.
Ответ разработчика
размещено 2 месяца назадHello. Please try reinstalling our extension and see if that helps. If not, don't hesitate to get in touch with us at support.nordvpn.com and we'll help you in more detail anytime! -L.L. - Оценено на 5 из 5от Conor, 2 месяца назад