Análises de Extensão para a VPN Surfshark
Extensão para a VPN Surfshark por Surfshark
829 análises
- Avaliado em 5 de 5por Usuário 12635442 do Firefox, há 4 meses
- Avaliado em 5 de 5por juicyjor, há 4 meses
- Avaliado em 4 de 5por Johnny O. Brooks II, há 4 meses
- Avaliado em 5 de 5por Usuário 15460507 do Firefox, há 4 meses
- Avaliado em 5 de 5por JT, há 4 mesesWorks great! I can run Surfshark in Firefox through London and run Surfshark in Chrome
through New York at the same time. Very flexible and easy to use. - Avaliado em 2 de 5por johnnyP, há 4 mesesthis add on better be better than their app or manual settings for openvpn .......spent half the day trying to get openvpn to work ..... junk service i regret getting it
Resposta do desenvolvedor
publicado há 4 mesesHi, Johnny, we'd love to help you with any issues you had with our OpenVPN setup. Could you reach out to us at support@surfshark.com or via live chat on our site? - Avaliado em 1 de 5por Usuário 14902835 do Firefox, há 4 mesesMy computer currently shows lack of application memory with Surfshark showing 59G of use
Resposta do desenvolvedor
publicado há 4 mesesHi there, thanks for your review. We'd like to take a closer look at the issues you're having with the lack of application memory, could you reach out to us at support@surfshark.com or via live chat on our site? - Avaliado em 5 de 5por Usuário 15323560 do Firefox, há 4 meses
- Avaliado em 4 de 5por Usuário 14289759 do Firefox, há 4 meses
- Avaliado em 5 de 5por Usuário 17837343 do Firefox, há 4 mesesmore expensive than the average but it works I can really watch netflix or amazon without the vpn issue! and the extension is way more convenient for me
- Avaliado em 1 de 5por Usuário 18200692 do Firefox, há 5 mesesполное неработающее дерьмо да еще и ркгистрацией
Resposta do desenvolvedor
publicado há 5 mesesПривет! Мы будем рады помочь вам с любыми проблемами, возникшими при использовании Surfshark. Не могли бы вы связаться с нашей службой поддержки по адресу support@surfshark.com или через чат на нашем веб-сайте? - Avaliado em 5 de 5por Usuário 16785903 do Firefox, há 5 meses
- Avaliado em 1 de 5por Usuário 18239263 do Firefox, há 5 mesesThey charged me an additional $28.99 aside from the $65.34, when I specifically stated I DID NOT WANT a 12 month extension upon signing up.
Their customer support is simply terrible, as they proclaim to be able to easily claim a refund through their live chat - which I tried after receiving those emails; however, none of their live chat links on the website work.
When I finally get a work around to the live chat, I only get the option to cancel the auto-renewal, but not my money back.
I lost $94.33 in a minute. This company scams people out of their money.Resposta do desenvolvedor
publicado há 5 mesesHi, thanks for your review. We're sorry to hear that you had issues getting a refund for your 1-year extension, could you contact us at miles@surfshark.com? We'd be happy to take a look at your specific situation. - Avaliado em 3 de 5por Usuário 18234242 do Firefox, há 5 meses
- Avaliado em 1 de 5por jan101, há 5 mesesEver since the company began offering complimentary subscriptions through cashback, the service quality has significantly declined. There are frequent VPN disconnects and unstable connections occurring twice a day. The browser extension is subpar, causing a reduction in speed by more than 80% at times. Additionally, the split tunneling feature does not function properly, leading to lag issues while playing games. Customer support is inaccessible, lacking both live chat and email options for assistance. It is disheartening that new customers who availed the cashback promotion receive free VPN with presumably better service, while loyal paying customers like myself experience slow speeds and a lack of support. Thank you for nothing, just lost a customer.
Resposta do desenvolvedor
publicado há 5 mesesHi, we appreciate your feedback. We apologize for the inconvenience you had due to multiple issues while using Surfshark and we'd be happy to help you as much as possible. Could you contact our support team at support@surfshark.com or via live chat on our website? - Avaliado em 5 de 5por kar.d, há 5 meses
- Avaliado em 5 de 5por Art, há 5 meses
- Avaliado em 5 de 5por sunny-iceee120938jhalksdjlbalsjkkahd, há 5 meses
- Avaliado em 5 de 5por Ngojungyi, há 5 meses
- Avaliado em 5 de 5por Beto, há 5 meses
- Avaliado em 4 de 5por Usuário 14603638 do Firefox, há 5 meses
- Avaliado em 5 de 5por Usuário 13821195 do Firefox, há 5 meses
- Avaliado em 5 de 5por Usuário 13201589 do Firefox, há 5 meses