Hello there

Thanks for your feedback and we are sorry to hear this.

In order to investigate this a bit more, we will need some more details. Please contact us at support@leanlibrary.com and we would be very happy to look into this and help resolve it for you.

Best wishes
Clare

Hello there

Thanks for your feedback and we are sorry to hear this.

In order to investigate this a bit more, we will need some more details. Please contact us at support@leanlibrary.com and we would be very happy to look into this and help resolve it for you.

Best wishes
Clare

Hello

We appreciate your feedback.

The pop-up settings are managed by your library but we understand this might be frustrating for you. To address this, on the Lean Library's extension page, please tick "Skip the popup and automate my access.", you will then stop seeing the pop-ups unless you click on our extension.

To increase the optimization for our users, we are currently working on an end-user dashboard, where you will be able customize your own pop-up settings and set your own preferences.

This is under development at the moment and we will release it soon so keep an eye out for an announcement about this!

Best wishes
Clare

Hello Rafael

We appreciate your feedback.

The pop-up size is determined by the institute's logo size and it is managed by your library but we understand this might be frustrating for you. To address this, on the Lean Library's extension page, please tick "Skip the popup and automate my access.", you will then stop seeing the pop-ups unless you click on our extension.

To increase the optimization for our users, we are currently working on an end-user dashboard, where you will be able customize your own pop-up settings and set your own preferences.

This is under development at the moment and we will release it soon so keep an eye out for an announcement about this!

Best wishes
Clare

Hello Kensall

We appreciate your feedback.

The pop-up settings are managed by your library but we understand this might be frustrating for you. To address this, on the Lean Library's extension page, please tick "Skip the popup and automate my access.", you will then stop seeing the pop-ups unless you click on our extension.

To increase the optimization for our users, we are currently working on an end-user dashboard, where you will be able customize your own pop-up settings and set your own preferences.

This is under development at the moment and we will release it soon so keep an eye out for an announcement about this!

Best wishes
Clare

Hello there

We appreciate your feedback.

The pop-up settings are managed by your library but we understand this might be frustrating for you. To address this, on the Lean Library's extension page, please tick "Skip the popup and automate my access.", you will then stop seeing the pop-ups unless you click on our extension.

To increase the optimization for our users, we are currently working on an end-user dashboard, where you will be able customize your own pop-up settings and set your own preferences.

This is under development at the moment and we will release it soon so keep an eye out for an announcement about this!

Best wishes
Clare

Hello

Thanks for reaching out to us and we understand your concerns. With some of our core features (eBooks alternatives, article alternatives, highlight and search), our extension does require a few details to provide you with a seamless service.

In order to function, the extension needs to scrape the page for academic material IDs (like ISBN and DOI) and based on this information you getting redirected to a full text location. We can assure you, we do not collect any personal data and we also use highly advanced regular expressions when scraping the pages to make sure our extension only picks up DOIs and ISBNs.

You can find more information about our data privacy commitment on our website : https://www.leanlibrary.com/data-privacy/

Best wishes
Clare

Hello there

We appreciate your feedback and it is great to hear that you found our extension useful.

The pop-up settings are managed by your library but we understand this might be frustrating for you. To address this, on the Lean Library's extension page, please tick "Skip the popup and automate my access.", you will then stop seeing the pop-ups unless you click on our extension.

To increase the optimization for our users, we are currently working on an end-user dashboard, where you will be able customize your own pop-up settings and set your own preferences.

This is under development at the moment and we will release it soon so keep an eye out for an announcement about this!

Best wishes
Clare

Thank you so much for your feedback. This is on our roadmap and I'll record your request as another signal to help prioritise it appropriately. If you contact us at support@leanlibrary.com, we might be able to assist you to "work around" this behavior, or work with your library to improve the setup for all users at your institution! We look forward to hearing from you soon!

Dear Aeolus,

Thank you for reviewing Lean Library. iOS currently does not provide any means for browser extensions and thus we are unable to serve your needs. We are looking into creating an adequate solution for iOS and Android. Feel free to reach out to us at support@leanlibrary.com, if we can assist you!

Greetings

Claus