Recensioni per Estensione per Surfshark VPN
Estensione per Surfshark VPN di Surfshark
47 recensioni
Replica dello sviluppatore
pubblicato il un mese fa您好,感謝您的回饋。 得知您無法使用您的專用 IP,我們深表遺憾,我們很樂意為您調查此問題。
您可以透過 support@surfshark.com 或加入我們網站上的即時聊天聯絡我們的支援團隊嗎?- Valutata 3 su 5di edd, 3 mesi faI don't know how to login with my google account on Firefox extension.
Replica dello sviluppatore
pubblicato il 3 mesi faHi there Edd. Thanks for reaching out. To log in with your Google account on the Firefox extension, please ensure you have the latest version of the Surfshark extension installed. If you're still facing issues, our support team is ready to assist you further. Contact us at support@surfshark.com or via live chat for step-by-step guidance. - Valutata 3 su 5di Hank Cianci, 4 mesi fa
- Valutata 3 su 5di Utente Firefox 18234242, 5 mesi fa
- Valutata 3 su 5di Utente Firefox 18033214, 6 mesi faThe extension works great, however I had issues with the desktop app using the latest Ubuntu OS. I logged out one time and never was able to login again. I could use the static set up up configuration wireguard settings in the OS but the app itself never worked again.
Replica dello sviluppatore
pubblicato il 6 mesi faHi there, thanks for your feedback. We'd be glad to help you with the login issues you had on our Linux app, could you reach out to our support team at support@surfshark.com or via live chat on our website? - Valutata 3 su 5di Utente Firefox 13385820, un anno faFor a long time it worked really well. But in the past month and a half, it stopped. Proxy connection error. Two chats with support later (the first making me reset/reinstall entire Firefox pointlessly, the second finally admitting it's a known issue and promising me they're working on it) it's still not resolved. If it doesn't, soon - I'm going to be forced to consider cancelling my (almost four-year long) subscription.
Replica dello sviluppatore
pubblicato il un anno faHi there! We're very sorry to hear you're experiencing these issues, but if you've reached out to our Customer Support via email - support@surfshark.com, you should expect a reply in a couple of hours. We are sure we can think of an alternative for you! - Valutata 3 su 5di Utente Firefox 17886233, un anno faIs there any options to turn on vpn automatically with operating firefox?
Replica dello sviluppatore
pubblicato il un anno faHey there! To turn on auto-connect on a browser extension, simply go to the Surfshark extension > Settings > VPN settings. You can even choose which location you want to connect to! - Valutata 3 su 5di Scheming9529, un anno faВ целом, сервис хороший. Но конкретно это расширение выгядит устаревшим и не обновлялось уже 3 года, по сравнению с хромом, там приложение выглядит куда лучше и современнее. Хотелось бы, чтобы и для фаерфокса обновили.
Replica dello sviluppatore
pubblicato il un anno faHey there! Thank you for your review! The newest version of our extension is not accessible temporarily, although the new version will be available really soon! - Valutata 3 su 5di Diomas, un anno faUnfortunately this extension doesn't work for my most frequent use case: enable VPN only on certain sites that I have issues with accessing in a normal way.
Most of sites works just fine without VPN and I don't want them to be opened via VPN (because sometimes it even breaks them). But with this extension enabled, VPN is being applied to all sites and tabs inside firefox.
There is a feature to black list sites from being covered with VPN, but it doesn't make sense since I would need to list any possible site there except just few ones that really need to be opened with VPN.Replica dello sviluppatore
pubblicato il un anno faHey there! We're sorry to hear that you're having to deal with such poor experience! I'm sure that our friendly customer support team would love to take a further look at the issues you're having! It would be great if you could reach out to us via live chats or write us an email at support@surfshark.com - Valutata 3 su 5di Utente Firefox 13509920, un anno faWhy "Pause" option is not included on Linux / Ubuntu version?. I can't find one/
Replica dello sviluppatore
pubblicato il un anno faHey there! For the time being, this feature is not implemented on Linux Surfshark app, however, your thank you for your feedback! 🦈 - Valutata 3 su 5di Utente Firefox 14317850, un anno fa
- Valutata 3 su 5di Utente Firefox 13678054, un anno faпроблема с поиском на некоторыx сайтаx, если плагин включен
Replica dello sviluppatore
pubblicato il un anno faПривет! Сожалеем, что у вас возникли проблемы с нашим сервисом. Я уверен, что наши агенты службы поддержки смогут вам помочь! Вы можете связаться с ними по адресу support@surfshark.com. Мы будем ждать! - Valutata 3 su 5di Nick, 2 anni fa[Issue] Slow on Firefox but fast on Edge
I love your product and have been using this extension on Microsoft Edge for months. However, when I switched to Firefox, I noticed that the extension for Firefox was much slower than Edge's.
Sometimes even a simple search takes more than five seconds, which is definitely not a pleasant user experience. It is so slow that I have to turn it off frequently.
I would be grateful if you could fix this problem asap. Thank you!Replica dello sviluppatore
pubblicato il 2 anni faHey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out! 🙏 - Valutata 3 su 5di Utente Firefox 17645218, 2 anni fa
- Valutata 3 su 5di Utente Firefox 17498803, 2 anni fa
- Valutata 3 su 5di Links-plus2, 2 anni fa
- Valutata 3 su 5di Utente Firefox 17286551, 2 anni faWorks well on computer, but slows down phone and Ipad waaayy to much
Replica dello sviluppatore
pubblicato il 2 anni faHi there! Thank you for your feedback. Our team would surely love to investigate this, could you get in touch with them via live chat support or write us an email at support@surfshark.com? - Valutata 3 su 5di SuperBabyFace, 2 anni faProxy authentication error, where the extension can't connect, even with proxy off on windows.
Replica dello sviluppatore
pubblicato il 2 anni faHi! Sorry to hear you have experienced this issue with our Firefox extension. Could you get in touch with our lovely support agents via live chat or at support@surfshark.com? I am sure they will solve this issue in no time. - Valutata 3 su 5di Utente Firefox 17343671, 2 anni faWorks great when it's connected but the problem is that it frequently disconnects without my realizing it. that concerns me me because I am on sites that I need security, like my bank and email.
Replica dello sviluppatore
pubblicato il 2 anni faHello there! I am sorry to hear that you've experienced these issues with our Firefox extension. Could you try contacting our friendly customer success team via live chat or email support@surfshark.com? I am sure that they will do their best to help you! - Valutata 3 su 5di G. Nijman, 2 anni fa
- Valutata 3 su 5di dietmar, 2 anni fa
- Valutata 3 su 5di Guo Yunhe, 3 anni faNot working in China at all. Cannot connect to any proxy server. Hope you can fix it!
Replica dello sviluppatore
pubblicato il 3 anni faHello Guo! Thank you for your feedback! Unfortunately, some of our servers have been recently blocked by China's government. At the moment, we offer manual connection guides. It would be awesome if you could pop us an email at support@surfshark.com, and I am sure that our lovely support team will be able to help you out! - Valutata 3 su 5di Utente Firefox 14684436, 3 anni faAm I missing something? Surfshark makes it more difficult to do my banking and other things like that on usually trusted sites. I have to disable it to do my banking, annoying.
Replica dello sviluppatore
pubblicato il 3 anni faHi there! We're truly sorry to know you've stumbled upon issues while using our VPN service in your daily life. Perhaps you could get in touch with our Customer Success team via surfshark.com or at support@surfshark.com? Our agents will be happy to assist you in resolving these troubles! - Valutata 3 su 5di BB, 3 anni faThere is no whitelist for Firefox Mac or Mac OS, otherwise seems to be working fine.
Replica dello sviluppatore
pubblicato il 3 anni faHi there! Sadly, Whitelister is only available on Android, Windows and our Chrome extensions (called Bypasser there). However, if there is any way we could improve your experience, feel free to send us a letter to support@surfshark.com! - Valutata 3 su 5di Reinis Mazeiks, 3 anni faGood i guess. Keeps signing me out every month which is annoying
Replica dello sviluppatore
pubblicato il 3 anni faHey there, thank you for the feedback! Could you please contact our Customer Success team for the investigation? We are always working on new features and functionality and we would like to help you out on fixing this issue! You can contact them via Live Chat on our website or via email at support@surfshark.com!