We appreciate this feedback. If you click on the icon for the extension (the "R") and pull up the menu, you should see an option for "Settings". From there, you should see an option listed as "Turn off Cash Back activation reminders for these sites". The "these sites" part of that sentence is a clickable link that will open up a box where you can (line by line) add URLs to websites where you do not want our extension popping up. Once you save that list, you should not encounter the pop up appearing on those pages.

Thank you so much for this feedback. We pop up reminders on websites like Chewy and others that don't currently partner with us to suggest similar merchants that currently offer Cash Back. For the item suggestion feature, the data provided to us by the stores can occasionally get out of sync. We rely on our partnered merchants to provide the most current pricing and product information for the item suggestion feature of our Cash Back Button extension. We'll work to improve both of these features in future updates and releases to our Cash Back Button extension.

We'd be happy to look into getting you back up and running. Send our team an email at socialhelp@rakuten.com.

Currently, our Cash Back Button does not offer the ability to turn off the Cash Back reminder on all partnering merchant websites. Our Members can turn off the reminder for specific websites. To do this, click Settings from our extension's menu. This will open up a new tab showing the Settings for our Cash Back Button extension. You can turn on the option "Turn off Cash Back activation reminders for these sites" by moving the slider to the right. Then, click the link embedded in the words "these sites". A new box will appear where you may enter the URL for the specific website you no longer want to pop up to appear. We recommend adding one URL per line. Once done, click "Save". You can then close the Settings tab and resume using Firefox.

We'd be more than happy to look into this. Please reach out to us at memberservices@rakuten.com.

We're sorry to hear you are having this experience with us. Please reach out to us at memberservices@rakuten.com so we can help!

We're here to answer any questions you may have about getting started. Feel free to reach out to us at any time by emailing buttonhelp@ebates.com.

Hello Skpiste,

I'm very sorry to hear about your negative experience with the Ebates Add-On. If you would like to prevent the Ebates add-on from prompting you on certain sites like Ebay, you can by doing the following:
1. Click on the Ebates icon
2. Click the settings in the bottom left of the popup
3. Check "Do not display Activation Hover on these sites"
4. Click on "these sites" and add "ebay.com" to the field then click save.

If you'd like to turn the add-on back on for those sites, simply uncheck the option by going back into settings.

Thank you again for your feedback.