Thank you for contacting us and bringing the Google Maps bug to our attention. We apologize for the inconvenience you've experienced and the delay in resolving the issue.

We appreciate the screenshots and your detailed description, as well as your understanding that we were already aware of the problem. Rest assured, we take user feedback seriously and strive to address any reported issues as quickly as possible.

We are pleased to inform you that our latest update, which will be released soon, focuses explicitly on resolving the Google Maps bug along with several other improvements. Your feedback has been instrumental in helping us identify and fix this issue.

We apologize for any frustration or inconvenience caused by the delay in addressing the problem. We genuinely value your feedback and appreciate your patience as we work to enhance our add-on.

If you have any further questions or concerns, please feel free to email us directly at firefox@powerthesaurus.org. We are here to assist you.

Thank you for your support and understanding.

Best regards,
Alex | User Support

Hi Fynite,

Thank you for your feedback and for being a long-term user of Power Thesaurus. We are sorry to hear that the Google Maps bug had been causing you some inconvenience. Your experience and feedback truly matter to us.

We would like to inform you that we have released a recent update which addresses and fixes this particular issue. Our development team worked diligently on finding a solution and we believe this update will significantly improve your experience.

We kindly request you to update to the latest version of our Firefox add-on. We'd love to hear your feedback after this update, and hope you'll consider adjusting your review if the issue is resolved.

Should you face any other issues or require any assistance, feel free to contact us anytime. Your satisfaction is our top priority.

Thank you for your patience and support!

Best wishes,

Alex | User Support

Hello,

We're really sorry for the inconvenience you've been experiencing. We highly appreciate the feedback and beyond the continuous efforts we take to improve our add-on, please be assured that we view user experiences seriously.

I'm delighted to inform you that we have recently released an update addressing the issue between the Power Thesaurus Firefox Add-on and Google Maps. We advise updating your add-on to the latest version. After updating, kindly test Google Maps again to see if the problem has been resolved.

If you still encounter any issues after updating, or if you have any other queries or concerns, don't hesitate to reach out to us. We're here to help you!

Thank you for your patience and understanding.

Best Regards,
Alex
Power Thesaurus User Support

Hello,

Thank you for taking the time to reach out and share your concern. We regret any inconvenience this has caused you.

We want to assure you that we are committed to creating the best experience for all our users. To address this issue, we have released an update to ensure compatibility between the Power Thesaurus Firefox Add-on and Google Maps.

We encourage you to update your add-on to the latest version and then try using Google Maps again. We believe this new update should solve the issue you've been experiencing.

However, if the update doesn't resolve the issue, please contact us right away. Your ongoing feedback and patience are highly appreciated, as they help us to improve our add-on further.

Thank you once again for your feedback and understanding.

Best Regards,

Alex
Power Thesaurus User Support

Hello,

Thank you for bringing this to our attention and we apologize for the inconvenience you've experienced. We are committed to making our Power Thesaurus add-on as user-friendly and functional as possible.

I'm pleased to inform you that we have released an update which addresses the compatibility issue between our add-on and Google Maps. Please ensure you have the latest version installed. To update, please visit our add-on page on Firefox and click on "Update".

If you continue to face any issues even after updating or have any other feedback or queries, please don't hesitate to let us know. We are here to help and are dedicated to improving your experience with our add-on.

Thanks for your patience and understanding.

Best regards,

Alex
Power Thesaurus User Support

Hello,

Thank you for taking the time to leave us a 5-star review! We are thrilled that the Power Thesaurus Firefox add-on is working perfectly for you and that you find the popup feature useful.

We are aware that a few users have reported difficulties and we are hard at work trying to resolve them. In the event you come across any issues in the future, please don't hesitate to get in touch with us at firefox@powerthesaurus.org. Your feedback is vital for us to keep improving our add-on and to ensure a great user experience.

Thank you once again for your positive review and kind words.

Best,

Alex
User Support

Hello Dan,

We're sorry to hear that you're experiencing a page reload bug. This surely must be frustrating, and we want to help remedy this issue as soon as possible.

In order to provide you with a targeted solution, we'll need some more information. It would be great if you could send us an email at firefox@powerthesaurus.org describing the bug in more detail and potentially including any screenshots you can provide. It would be extremely beneficial and much appreciated.

Thank you for bringing this to our attention. Your feedback helps us improve our services and enhance user experience. We look forward to fixing this issue for you so you can continue using our add-on as normally as you used to.

Best regards,

Alex
User Support

Hello,

We are sorry to hear that you've been experiencing trouble with our Firefox add-on. We definitely want to ensure that you have a seamless and effective experience.

As your issues seems more technical and specific, it would be more effective to deal with it through our support email so we could delve into details and provide a more targeted solution. Could you please email us directly at firefox@powerthesaurus.org?

If you could include any error messages you're receiving or further describe the issues that you're experiencing, it would be most helpful for our technical team to accurately identify and address the problem.

Please accept our apologies for any inconvenience caused, and thank you for giving us a chance to rectify this for you.

Best regards,

Alex
Power Thesaurus User Support Team

Hello,

We're really sorry to hear about the issues you've been experiencing with our Firefox add-on lately. There could be several reasons this problem occurs and I'd like to help you fix it as quickly as possible.

Please, could you send us a detailed message explaining exactly what is happening, along with any error messages that you may see and screenshots if possible to our support email firefox@powerthesaurus.org? This will greatly aid us in determining and resolving the problem.

We are committed to ensuring Power Thesaurus works effectively and suits your needs. Your feedback is valuable and will contribute to improving our service and your experience.

Thank you for your patience and support.

Best Regards,

Alex | User Support

Hello,

We're really sorry to hear about the issues you've been experiencing with our Firefox add-on lately. There could be several reasons this problem occurs and I'd like to help you fix it as quickly as possible.

Please, could you send us a detailed message explaining exactly what is happening, along with any error messages that you may see and screenshots if possible to our support email firefox@powerthesaurus.org? This will greatly aid us in determining and resolving the problem.

We are committed to ensuring Power Thesaurus works effectively and suits your needs. Your feedback is valuable and will contribute to improving our service and your experience.

Thank you for your patience and support.

Best Regards,

Alex | User Support