Reviews for NordPass® Password Manager & Digital Vault
NordPass® Password Manager & Digital Vault by NordVPN
Review by goldeneye
940 reviews
- Rated 5 out of 5by Firefox user 18706387, 2 hours agoWorks great for me. I love the convenience of the autofill. Knowing I have very secure passwords for all my accounts AND not having to remember them or record them somewhere is so convenient. And even if autofill doesn't work, it's easy to go into NordPass and copy and paste the password. Works great on my PC and my phone. Now, if NordPass gets hacked or goes down I may be in a heap of trouble but I'm confident that they are making sure the site is secure.
- Rated 5 out of 5by IvyRose, 3 days ago
- Rated 4 out of 5by Firefox user 19121013, 4 days ago
- Rated 5 out of 5by Firefox user 18125049, 5 days ago
- Rated 5 out of 5by sumalamaya, 5 days ago
- Rated 5 out of 5by Firefox user 16882867, 6 days ago
- Rated 5 out of 5by Firefox user 18694270, 6 days ago
- Rated 5 out of 5by Firefox user 17609252, 8 days ago
- Rated 5 out of 5by Firefox user 19509893, 10 days ago
Developer response
posted 10 days agoHi there! Thanks a million for your stellar feedback about our app! We're thrilled to hear it's serving you well. Enjoy using it! 😊- Rated 4 out of 5by CROMORIGIN, 12 days ago
- Rated 1 out of 5by Rockwell_666, 16 days agoThis extension is extremely fickle. I have no problem on some websites, but not on others.
Even when I have a saved password, it doesn't autofill my details, nor give me the NordPass drop downs.
Also if I right click on the ID/ Password boxes, it only gives me the option to "manage passwords", but not "use saved password."
Sometimes, if I keep trying to log in, NordPass suddenly wakes up and says "Oh, you've got saved details for this site, would you like to log in?"
This is very frustrating, because there seems to be no reason for it.Developer response
posted 16 days agoHello. That should not be happening! Could you please make sure to contact our support team for them to look closer into the matter and what could be causing it? We’d be happy to help! Our team is available 24/7 at support.nordpass.com. - Rated 1 out of 5by Firefox user 12575218, 18 days agoIf the 'Allow NordPass to process user interaction data and error logs (optional)' permission is disabled, Nordpass will open a new 'Your privacy settings' tab where you have to click 'Accept' before letting you use the add-on. EVERY TIME THE BROWSER IS OPENED.
If the permission is enabled, the extension logs in by itself.
This behavior for a so-called 'optional' setting is ridiculous. This has been going on for weeks and if it doesn't stop I'm going to change password managers and then they will stop getting ANY of my data. It feels like I'm being shaken down by a service I'm paying for.Developer response
posted 16 days agoHi there, thank you for the detailed feedback and apologize for the inconveniences. We understand how repetitive prompts can be frustrating and this isn't the experience we aim to provide. We'd like to have this looked into further if you could contact our support team at support@nordpass.com. We would love to assist setting it up! - Rated 5 out of 5by Firefox user 17229426, 22 days ago
- Rated 5 out of 5by Firefox user 19490916, 22 days agoSuper extension, love it! Only minus that you need every time to login to nord account for extension to work properly. Anyway that could be the cost of security provided.
Developer response
posted 20 days agoHi there! 🌟 Thanks for sharing your love for our extension! Indeed, logging in enhances security. If frequent logins become bothersome, you might adjust the Autolock setting in your account settings. If you need help, reach out at support@nordpass.com. 😊 - Rated 1 out of 5by Firefox user 19490179, 23 days agoWas good but since you have click accept every time the browser restarts it is now bs. They are aware of the problem for a while now.
Edit: I have figured out the problem where you have to click Accept, every time the browser is opened. At least on my system.
Open the Nordpass Extension -> click accept and log in
Then go to settings and change the the Autolock Option from 'Never' to '5 Minutes' and then back to 'Never'
That did the trick for me on two different systems, because it somehow saved the settings again after doing that. Now the extensions stays unlocked, even when the browser or windows is restarted.Developer response
posted 22 days agoHi there! Sorry for the inconvenience. Frequent logins may be due to your browser settings or the Autolock feature. Please reach out to our support team via email at support@nordpass.com for assistance. They’d love to help! - Rated 5 out of 5by Firefox user 19488711, 24 days ago
- Rated 5 out of 5by Firefox user 16778120, 24 days ago
- Rated 2 out of 5by Zack, 24 days agoWell, under normal circumstances I would rate 4 or so stars. I really enjoy the ability to collect and manage passwords. I have so many accounts anymore its really nice. Nord pass works well enough, but occasionally needs prompting to recognize that I am signing in, and saving a password. Ordinarily anyway. This last update 08/2025 wrecked the extension and they have yet to fix the issue. Its almost 10/25 and I still have to continually "accept" a policy update. If i restart my PC, (I am on Linux, so restarts are inevitable) I have to sign back in... It is extremely frustrating. Ill be looking for a new password manager here soon if we don't get this fixed. For what you pay after renewing, its pretty pricey to have one update break, submit a ticket, support say thanks we know and will fix it whenever we get to it there's no ETA... This needs resolved soon.
Developer response
posted 23 days agoHi Zack, thanks for sharing your experience with us. We’re really sorry to hear how frustrating this has been. Could you please share the ticket ID from your conversation with our support team? With that, we’ll be able to review the case in detail and work on getting this resolved for you as quickly as possible. - Rated 5 out of 5by Firefox user 16526978, a month agoIt works very well. My only complaint would be that rarely it doesn't recognize password inputs and those then need to be entered manually. This is actually less of an issue with this platform than with others that I have tried.
Developer response
posted a month agoHello! Thank you for your feedback — we’re glad to hear it’s working well overall. We’re sorry about those occasional missed password fields and we’re continuously improving detection so it becomes even smoother over time. We appreciate you sharing your experience! 🙌 - Rated 5 out of 5by martenmelo, a month ago
- Rated 5 out of 5by shirre, a month ago
Developer response
posted a month agoWir freuen uns über Ihr positives Feedback und dass Sie mit unserem Service zufrieden waren!