Reviews for NordPass® Password Manager & Digital Vault
NordPass® Password Manager & Digital Vault by NordVPN
202 reviews
- Rated 1 out of 5by Firefox user 18204462, 3 months ago
- Rated 1 out of 5by TimT, 3 months agoOnce again, an update makes this even worse. Conflicts with the standalone app, but at least the standalone USED to use Windows Hello as login option. No longer. Why they insist on fannying around and launching untested updates that make the user experience worse defeats me.
Beware!!
Update: the app now prevents log-in because it flags ITSELF as a phishing threat.
That's it. Had enough and switching to Norton. At least their products, y'know, "actually work"Developer response
posted 2 months agoHello TimT,
Thank you for sharing your concerns, and I'm truly sorry to hear about the difficulties you've experienced with our updates and the Windows Hello feature. We definitely don’t want to make things more cumbersome for you.
It seems there might have been some confusion with the app versions. Our standalone extension does support Windows Hello as a login option, and it operates independently from the desktop app. If you’re encountering issues with this feature or if it’s not appearing as an option, we’d like to look into this.
Regarding the app flagging itself as a phishing threat, this sounds quite unusual, and we take such reports seriously. Could you provide more details about what you were doing when this happened?
If you’d like to discuss these issues in detail, please email us at support@nordpass.com. We’re eager to restore your confidence in our products and ensure a smoother experience. - Rated 1 out of 5by ronbeany, 3 months ago
- Rated 5 out of 5by Firefox user 17608115, 3 months ago
- Rated 5 out of 5by Firefox user 18330899, 3 months ago
- Rated 1 out of 5by Firefox user 18327294, 3 months agoThe worst thing EVER
robbed from them because I paid to use a system that I cannot use - Rated 1 out of 5by Firefox user 18308635, 3 months agoCopy Paste in Nordpass extension no longer works with Firefox. Customer service instructs to install Nordpass Desktop version and extension without guidance which extension to choose. Re-ask NordPass without success. So installed NordPass Extension (app-version) - doesn't provide any copy/paste support, only autofill (which fairly often fails to fill-in properly). In all, a very clumsy password manager to use. User interface not on par with competitors.
Developer response
posted 2 months agoHello, user 18308635,
Thank you for taking the time to share your feedback, and I’m sorry to hear about the troubles you’ve experienced with the copy-paste feature in the NordPass extension. We're aware of this issue and our team is already working on a fix for the next release. 🛠️
We are also constantly working on improving our user interface and autofill capabilities, aiming to make NordPass user-friendly and efficient. Could you specify what aspects of the interface you find less intuitive or any particular areas where you feel improvements are needed? Your insights would be incredibly helpful for our development team.
Thank you again for your feedback! - Rated 4 out of 5by Firefox user 16213753, 3 months ago
- Rated 5 out of 5by Ichabodmudd, 3 months agoTired may apps like this from the beginning.
2010 to now.
last pass fails for all local cameras here and 3 local servers
NorDpass work on all sites.
I have 190 sites in DB and all work.
yes some did not (14 years history), even walmart fails.
some sites, keep changing the log in codes (programming) and now it fails. (reality)
Later Nordpass learns this and corrects it.
this is true for all like apps on earth
it has to learn the login code steps,(tabs) etc.
I only use newest Firefox and paid NORDpass
I love it. could go 10 stars, yes.
all things like this the user has learning curve.
I say give it a chance,. huh?
I used export and import to get my 190 sites
zero problems at all. on internet and my local IntRAnet.
if you have problems ask them.
or turn off all other extensions (temp) to see if others, make Nordpass mess up. << bingo
for sure turn off pop up blockers etc. as a test. - Rated 5 out of 5by Firefox user 15554276, 3 months ago
- Rated 3 out of 5by Firefox user 18138377, 4 months ago
- Rated 1 out of 5by Ricky, 4 months agoMeno di una stella non si può. Estensione terribile. Ok che firefox non sarà il browser più usato, ma fare un estensione decente sarebbe il mimino. Non copia più dai campi. Sistematicamente richiede la pass principale per accedere. Non si può distribuire una estensione che non funziona e con così tanti problemi. Il bello è che ho acquistato l'abbonamento a nordpass, mai più rinnovo.
- Rated 1 out of 5by Marlon_Rando, 4 months ago
- Rated 4 out of 5by JAE, 4 months ago
- Rated 4 out of 5by Firefox user 18302508, 4 months agoquelques soucis avec premium, mails anonymes ne fonctionne pas (idem android 14), navigation très lente (firefox/windows), suggestion de création de sous dossiers...
- Rated 5 out of 5by Firefox user 18301443, 4 months ago
- Rated 4 out of 5by Firefox user 14072743, 4 months ago
- Rated 1 out of 5by Firefox user 13529328, 4 months agoCopy Button dosent work anymore. Pls Fix
edit: 12 Days later still dosent work and support says still "try to reinstall it" - Rated 1 out of 5by JebusCrisco, 4 months agoThe copy/paste functionality is no longer working in this extension. I contacted support and they kept asking for a screenshot. How do I send a screenshot of blank text? I could not get them to understand. Doing a brief search shows this is a known issue.
- Rated 1 out of 5by Jim Ward, 4 months agoinstructions did not clearly advise that account password is separate to master passwords which you then later requested. I has input what I wanted as master in as account password and hence have a much less strong master password. POOR INSTRUCTIONS !!!!.
Cant see Nordpass on my screen - no idea where this has been placed
You seem to assume that all users are 100% tech savy - that is VERY POOR approach - Rated 1 out of 5by Denis, 4 months agoNordPass, without the Firefox extension needs some work; it occasionally fails to automatically ask me to add a password for a new website that I generate a password for, or keeps offering to generate a password for the website when I am typing in a password. There seems to be a conflict between Mozilla's own password storage (is that connected to Nordpass Password addon?) and Nordpass. Another issue is Nordpass has allowed me to open and pay for two separate Nordpass accounts without telling me that I already have a Nordpass account. I've been with Nordvpn a long time and it works okay when Ubuntu 22.04 Pro opens it from the CLI. But the interface to Firefox seems to have problems at times. Not sure if it because I use cookie and adblockers on Firefox. Doesn't Firefox have its own password vault? Maybe that's the source of the problem I see.
- Rated 2 out of 5by rhoumap44@gmail.com, 4 months agoI login to Nordpass as soon as I open my computer. When I go to a website that has my details stored in NordpassI am told I need to login to Nordpass. BUT i am ALREADY logged in. Why isn't my login that I have already done recognised by Nordpass? VERY frustrating!