Recenze doplňku RoboForm Password Manager
RoboForm Password Manager od Siber Systems
Recenze od uživatele Uživatel Firefoxu - 17762763
Hodnocení: 5 z 5
od uživatele Uživatel Firefoxu - 17762763, před rokemI have used Roboform for over 15 years. At times I became annoyed with it, but gradually the issues became worked out. I very seldom see a login problem on my laptop, but the mobile app is clumsy to use and often misses the logon boxes.
On a laptop browser it identifies most login boxes and offers to fill, them but occasionally misses. In that case, I click on the extension and choose the login; relatively painless.
I recently had a problem logging into their Roboform website. I sent support emails and they were always answered in 24 hours or less. The thing that they suggested in their reply is to use a screen recorder to produce an MP4 file that shows all that actually happened. I downloaded one they suggested (free to use and not have to install). I recorded exactly what happened. That made everything so clear to me and them.
The response and suggested remedies came immediately, and each time I used the screen recorder to upload my test results, which they make very easy to do. In this case the front line support couldn't answer the question so they escalated it to a higher tier level. Again, and immediate response and the guy nailed the issue and it was solved in minutes. In my experience this is as good as web support can get.
I also got frustrated last year and paid for a one month trial for Nord VPN as well as their password manager. The PW manager was a complete mess and I spend days with their support people who basically claimed that what I was seeing was not true. They offered to look at screen shots of the problem. This was an issue because they only accepted *.PNG files, etc, etc. It was simply too much trouble and they never solved the issues. I cancelled both trials.
So, I see some reviewers here saying they will look for a better alternative, and there are many. But recently one of the biggest was hacked, and are any others really any better? I doubt it.
I have made peace with Roboform and it serves my needs without hiccup 99% of the time.
Unless there is a major flaw that I can't live with or fix, then I'm staying with Roboform. At least I can give their support a A+ grade, while almost all other web support from ANY other app or company has never been that good except ExpressVPN. That's why I'm staying with both of them for the indefinite future.
PW managers are unfortunately necessities and can present a risk by themselves because all your data is there in one place. But, realistically there is no alternative to using them as long as the world and the internet continue to become more of a risk literally every day.
On a laptop browser it identifies most login boxes and offers to fill, them but occasionally misses. In that case, I click on the extension and choose the login; relatively painless.
I recently had a problem logging into their Roboform website. I sent support emails and they were always answered in 24 hours or less. The thing that they suggested in their reply is to use a screen recorder to produce an MP4 file that shows all that actually happened. I downloaded one they suggested (free to use and not have to install). I recorded exactly what happened. That made everything so clear to me and them.
The response and suggested remedies came immediately, and each time I used the screen recorder to upload my test results, which they make very easy to do. In this case the front line support couldn't answer the question so they escalated it to a higher tier level. Again, and immediate response and the guy nailed the issue and it was solved in minutes. In my experience this is as good as web support can get.
I also got frustrated last year and paid for a one month trial for Nord VPN as well as their password manager. The PW manager was a complete mess and I spend days with their support people who basically claimed that what I was seeing was not true. They offered to look at screen shots of the problem. This was an issue because they only accepted *.PNG files, etc, etc. It was simply too much trouble and they never solved the issues. I cancelled both trials.
So, I see some reviewers here saying they will look for a better alternative, and there are many. But recently one of the biggest was hacked, and are any others really any better? I doubt it.
I have made peace with Roboform and it serves my needs without hiccup 99% of the time.
Unless there is a major flaw that I can't live with or fix, then I'm staying with Roboform. At least I can give their support a A+ grade, while almost all other web support from ANY other app or company has never been that good except ExpressVPN. That's why I'm staying with both of them for the indefinite future.
PW managers are unfortunately necessities and can present a risk by themselves because all your data is there in one place. But, realistically there is no alternative to using them as long as the world and the internet continue to become more of a risk literally every day.
3 990 recenzí
- Hodnocení: 5 z 5od uživatele Uživatel Firefoxu - 17647186, před 11 hodinami
- Hodnocení: 5 z 5od uživatele Uživatel Firefoxu - 13863744, před dnem
- Hodnocení: 1 z 5od uživatele Uživatel Firefoxu - 18376531, před dnem
- Hodnocení: 4 z 5od uživatele Uživatel Firefoxu - 13519298, před dnem
- Hodnocení: 5 z 5od uživatele Ed Rees, před dnem
- Hodnocení: 5 z 5od uživatele Uživatel Firefoxu - 18377360, před 2 dny
- Hodnocení: 3 z 5od uživatele Uživatel Firefoxu - 12825258, před 2 dny
- Hodnocení: 5 z 5od uživatele Tjay, před 3 dny
- Hodnocení: 4 z 5od uživatele Uživatel Firefoxu - 17881405, před 3 dny
- Hodnocení: 5 z 5od uživatele radiodavid, před 6 dny
- Hodnocení: 5 z 5od uživatele Uživatel Firefoxu - 15037168, před 8 dny
- Hodnocení: 3 z 5od uživatele Uživatel Firefoxu - 15852206, před 9 dnyRoboform add on is not always popping up for me, to auto-fill forms or fill in passwords. Sometimes I have to copy paste from my desktop roboform. Kinda sicks.
- Hodnocení: 4 z 5od uživatele Tango007papa, před 10 dny
- Hodnocení: 4 z 5od uživatele Vollih, před 10 dny
- Hodnocení: 5 z 5od uživatele Wease3l, před 11 dnyThis is the one you need. I can barely figure out how to plug my computer in, but I have no trouble configuring and using this extension with Firefox. I sleep a lot better at night knowing all of may accounts are protected by unique and (for all practical purposes) unbreakable passwords, and my atrophied old brain needs to remember only one.
- Hodnocení: 5 z 5od uživatele Uživatel Firefoxu - 18363770, před 12 dny
- Hodnocení: 1 z 5od uživatele Uživatel Firefoxu - 13053713, před 13 dnyRoboForm. What a great tool...WHEN IT WORKS!!! I had to do a fresh install of my OS and lost all my RoboForm data. I reinstalled it, but now can't get it to work on my Android. BIG FAIL And, to top it off, Siber System consumer support is lower than the bottom of the barrel. I keep telling them my version won't work on my Android and they keep sending me emails saying they have opened a ticket but DO NOTHING to resolve the problem. BITWARDEN is really looking like the good alternative I need. SO DISAPPOINTED in RoboForm. I WILL NOT renew when my license expires!
- Hodnocení: 5 z 5od uživatele Uživatel Firefoxu - 18360172, před 14 dnyRoboform is the best! Been using it more than 10 years and better than any other PWM I have tried. If you are having issues with it then you either can not follow directions or are not a sophisticated enough computer user and should probably be very careful online. It works for me on every browser and device with no issues. Could not live without.
- Hodnocení: 3 z 5od uživatele Uživatel Firefoxu - 12585088, před 15 dny
- Hodnocení: 5 z 5od uživatele Uživatel Firefoxu - 17494328, před 17 dny
- Hodnocení: 4 z 5od uživatele Anton, před 17 dny
- Hodnocení: 1 z 5od uživatele Uživatel Firefoxu - 18353985, před 18 dny
- Hodnocení: 5 z 5od uživatele Uživatel Firefoxu - 14075909, před 18 dny
- Hodnocení: 5 z 5od uživatele Uživatel Firefoxu - 15977044, před 20 dny