The old version was better. Too many clicks to achieve what was already fine.

Last update is weird. Before all common tasks were to 1-2 clicks away, now are 3-6 clicks away. Is it needed to break the usability?

New UI is very bad. I have to do more clicks then before to copy username and password. I have to aim small button 'Fill' to for autofill.

horrible new UI. Need more clicks than before.

I miss the old version. The old version was better.

I'll add to the cacophony of people complaining about the terrible new interface. It's not just complaining that something changed, it's that 1) There was no reason for the change and 2) The change is objectively worse than the previous version. The UI feels cluttered overall, but my biggest gripe is the unnecessary "Fill" button'; the previous behavior of clicking the item to fill it was intuitive and required less precision.

Loved this extension... until 2024.12.3

We don't want change, unless it makes things faster, smoother, safer, better. Adding extra steps (WTF... "fill" button?!) just slows down the process. Loved the product (mostly) before, but this is a huge mistake. UI changes that break UX need to at least have a toggle. Let's sort it out, folks. Then you get your stars back.

This new UI is terrible. Please give us the option to use the old UI.

It makes me want to use something else more and more every day. Since the redesign, everything takes more clicks to do, looks like a beginner backend developer done it without any knowledge in UX. Android app worked like crp for weeks. What tf
I originally wanted to rate it to 2 stars but I had a mental breakdown because of this clusterf "new" look and feel

I'm a paying user and Bitwarden has been great until now. The new extension for Firefox is a total train wreck. It takes forever to load, and it takes at least 3 clicks of the "Fill" button to work, and sometimes it won't work, period. If this is not fixed in the near future, I will be taking my password business somewhere else. The previous extension worked just fine.

Bitwarden was good. With the new update, the Firefox add-on has become unusable. The TOTP code can no longer be copied directly, you first have to click through a menu. The view has become much too large and unreadable!

I've had the pleasure of using and paying for the services of Bitwarden for years. The extension was truly a perfect example of usability and reliability.

However, the new version is incredibly clunky, filled with bugs and the way the Bitwarden team is "handling" the negative feedbacks by the users, is making me question both my loyalty and my future subscriptions.

A sad example of how a company grows thanks to its loyal user base, only for that company to suddenly turn on them and value profit over the very people that made it what it was.

Been using and paying for Bitwarden for a few years now.... not for much longer!
This last update has clearly not been very well tested. Now get some strange random effects in the extension using it on linux and the font is too small and cannot be changed.

more cheesy UI is even hard to imagine, why was it necessary to spoil what worked well....

The extension is good. But the new interface is terrible and it's not a matter of habit. Previously, it was enough to open Bitwarden and select the category I needed (logins, notes, bank cards). Now you have to click the "storage filter" button to get an interface where you can select the type of saved data and then select logins, notes, etc. This is extremely inconvenient compared to how it was before. I'll also note the weak password generator - you can't select the length range of the generated password (for example, so that the password is randomly long from 10 to 20 characters) and there are not enough additional special characters.

I Love Bitwarden! it does everything it says very well. I only gave it 4 stars because, I hate the new look and feel! it is not as pleasant and user friendly to me as the old classic was! I wish they offered an option to use classic mode! I was very happy with that!

The latest update to the extension added a ton of complexity and clicks to what should be simple password management and form filling. I guess unless this gets fixed I will be canceling my annual subscription renewal and would encourage anyone else to do so as well since money talk.s

I legit don't know what the folks at Bitwarden were thinking with the recent revamp of the user interface. It is objectively worse in many respects. Operations now require more clicks, more screen real-estate is taken up by things that are used less often, and the decision to change the default behavior for a context-selected auto-fill entry from fill to edit, and move the fill function to a tiny button, is an incredibly hair-brained regression.
For Pete's sake, you could have made it look prettier without crippling the functionality.

Last update is a downgrade on my usage workflow. It used to have a separated link/button for user or password copy and now there is a inline menu to show which one you need to copy. It is one more click needed against the claimed user experience update.

Oh, man. I've been LOVING BW and this FF Add-on for years. That is, until now. They just released an "update" that completely ruins it IMO. They took a streamlined, efficient, compact design and handed it off to someone freshly out of the "how to design unusable SW school" who decided to redesign everything using huge text, icons, and burying everything you need in a menu. Now, to do what took a click before takes several. The larger text and extra buttons reduces usability drastically, by shortening what you can see of the names of your entries in the Vault, forcing you to guess or "hover and wait" to see the pop-up to tell you what you are looking at. Also, they take up about 5 acres of screen real estate with a new "+NEW" button at the top, as if the simple, elegant, and non-intrusive "+" from before wasn't sufficient. Geezus... Somebody took a perfectly good solution and ruined it. It is my hope that they are inundated with complaints and revert these ridiculous changes to the previous version.