172 条评价
- 来自 pbfred，17 天前评分 1 / 5just a teeny bit less than useless. very sloppy coding. does not work on firefox. period. dont even try. easier to milk a chicken that ismore productive.
- 来自 Firefox 用户 14564543，21 天前评分 1 / 5Requires the desktop app and "Exchange messages with programs other than Firefox". Never use an extension that requires this permission. The extension needs to stand on its own feet. I don't want to run the stupid desktop app constantly on my computer.
开发者回应
发布于 15 天前Hey there,
The latest version of 1Password in the browser can run independently without the need to install the desktop app. You can install it from here: https://addons.mozilla.org/en-GB/firefox/addon/1password-x-password-manager/
If you continue to have trouble please drop an email to support+x@1password.com where our team can further assist. - 来自 Rob Seib，1 个月前评分 1 / 5Continuous Sync problems. Extension randomly stops syncing with vault and even uninstalling and reinstalling does not sync it. Upon contacting support, they had me do a whole rigmarole with settings and log out and in, and it started syncing temporarily and then stopped again. Just give us a sync button.
When I log into the extension it opens the web vault and requires me to log into that as well. Sometimes even requires a third login to the desktop app. Requires a log in every time I edit an entry.开发者回应
发布于 1 个月前Hi Rob,
Thanks for the review.
I’m sorry to hear you are having issues with auto lock. Please send an email to support+x@1password.com and we’ll help to make sure everything is working as it should be and amend the necessary settings.
Looking forward to hearing from you. - 来自 alex，2 个月前评分 1 / 5
- 来自 Luis，2 个月前评分 1 / 5
开发者回应
发布于 1 个月前Hi there,
I’m so sorry to hear you are having trouble using 1Password in your browser.
Please email us all the details to support+x@1password.com and we’ll help you get things up and running again as soon as possible.
Looking forward to hearing from you.- 来自 pol，2 个月前评分 1 / 5
- 来自 pottmi，2 个月前评分 1 / 5This extension is for use with a membership but 1password directs people to this extension for use with their desktop app. They have now hidden the extension for use with the desktop app. 1password seems to have turned into some click bait company.
开发者回应
发布于 1 个月前Hi there,
If you still have local vaults in the desktop app, you’ll want to install 1Password Classic in your browser instead: https://support.1password.com/cs/1password-classic-extension/
We are currently trading in standalone licenses and are offering generous discounts on 1Password memberships to users who have been using our licensed version of 1Password. Please drop an email to support@1password.com so our team can discuss the benefits :) 开发者回应
发布于 1 个月前Hey,
You are correct, In order to use 1Password in your browser with a standalone license you will need to install the classic version of 1Password in your browser: https://support.1password.com/cs/1password-classic-extension/.
We are offering generous discounts on 1Password memberships to users who have been using our licensed version of 1Password. Please drop an email to support@1password.com so our team can provide you with more details :)- 来自 Firefox 用户 17287345，3 个月前评分 1 / 5Doesn't work on my Mozilla browser. Can see only button "open 1Password" and nothing happens when I click on it
开发者回应
发布于 3 个月前Hey,
Sorry to hear you’re experiencing issues with the extension. Does the issue persist even after you restart the computer?
If so, please email us all the details to support+x@1password.com and we’ll help you get things up and running again as soon as possible.
Looking forward to hearing from you. - 来自 aquibf，4 个月前评分 1 / 5Does not work in safe browsing mode. The application on Windows is reduntant and never has been of any use.
开发者回应
发布于 3 个月前Hi there,
When Firefox is set to run in private browsing mode it completely prevents our extension from being able to write files into Firefox's local storage, which is a requirement in order for the extension to be able to establish your 1Password account and your database in the browser.
You can still open and use private browsing windows manually, which will allow you to enjoy both worlds - you can enjoy a more private and secure browsing session, while still having 1Password operational in your browser 😊
If you have any questions, we’d love to elaborate. Please drop an email to support@1password.com and we’ll be happy to help. - 来自 Firefox 用户 15815334，4 个月前评分 1 / 5Requires me to sign in to my 1Password account separately from the 1Password Windows app I already have on Windows. Also have to sign in again on Edge, etc. Are you kidding me? They can't talk to each other??? And you have to sign in every time you open the browser. Plus the add-on disappears randomly. Epic fail.
开发者回应
发布于 3 个月前Hi there,
We’re sorry to hear you’re experiencing issues with 1Password in your browser.
It sounds like there might be something that is breaking the integration between the extension and your 1Password app.
We’d love to help you with it though! Please email us all the details to support+x@1password.com and we’ll get you up and running in no time :)
Looking forward to hearing from you. - 来自 Firefox 用户 16520826，4 个月前评分 1 / 5Horrible customer service. No live help nor chat feature to help.
开发者回应
发布于 3 个月前Hey,
As much as we would love to, we don’t offer live chat support at this time. We offer excellent email support and we find this more efficient as we are able to point users to the correct guides and list all the steps needed.
Please drop an email to support@1password.com if there is anything we can help with at all! - 来自 Granoblastic Man，4 个月前评分 1 / 5I really want to love 1Password, but there are too many times the add-on just completely stops responding. This solution that requires coordination between the add-on and the desktop app just has too many points of failure for something that's supposed to be used as frequently as a password manager.
update:
Went from 3 star to 1. Using the generated password and trying to save through the extension just causes a transparent grey overlay and NO WAY TO ACTUALLY SAVE THE PASSWORD. Further, because of the overlay, no way to interact with the website anymore. The extension works OCCASIONALLY for entering passwords, but just about every other function is useless.开发者回应
发布于 4 个月前Hey there,
Thank you for your review!
We are sorry to hear you have been experiencing issues, please feel free to drop an email to support+x@1password.com so we can further investigate and get things working seamlessly for you.
Looking forward to hearing from you. - 来自 Firefox 用户 17232225，4 个月前评分 1 / 5
- 来自 LauGau，4 个月前评分 1 / 5The extension is getting worse and worse :
- No more ability to unlock automatically the extension if the desktop app is unlocked.
- No more ability to do a quick edit on the extension anymore.
- No more sync between browsers..
- No more edit in the (not anymore native) app..
- Still no TouchID unlock...
I paid a premium for this service because it's was more convenient then the free ones... If it's not the case anymore, I don't see why I should still paying for that.
I also wish to be able to create my own "item type" but, please get right with the basics first...开发者回应
发布于 4 个月前Hey there,
We’re sorry to hear you are experiencing issues, it definitely sounds like things aren’t working as they should be.
We’d love to investigate the issues you are having and help you get things working as soon as possible.
Can you please email us the details to support+x@1password.com so we can get all the info and troubleshoot this with you?
Thank you kindly. - 来自 Gary Griffeth，4 个月前评分 1 / 5
- 来自 BarrtyG，5 个月前评分 1 / 5
开发者回应
发布于 4 个月前Hey there,
Sorry to hear you’re having an issue with the extension. We’d love to help you get things working properly!
Please email us all the details to support+x@1password.com and we’ll help you get things sorted out as soon as possible.- 来自 Firefox 用户 14097670，5 个月前评分 1 / 5Latest version, 2.1.4, broke the Firefox extension. The 1PW extension will not open at all.
开发者回应
发布于 5 个月前Hey there,
Sorry to hear you’re having an issue with the extension. We’d love to help you get things working though!
Please email us all the details to support+x@1password.com and we’ll help you get things sorted out as soon as possible. - 来自 Firefox 用户 14767205，5 个月前评分 1 / 5
- 来自 Hannes，5 个月前评分 1 / 5Froze and crashed the whole Firefox process on Linux with Wayland three times in a row when trying to add (first time) and then update (the subsequent times) login details for an account.
开发者回应
发布于 5 个月前Hi Hannes,
That definitely sounds wrong. We’d like to investigate the issue and help you get things working properly.
Can you please email us to support@1password.com so we can get all the info and troubleshoot this with you?
Thank you kindly. - 来自 Grant，5 个月前评分 1 / 5Worked fine up until a few days ago. Now it no longer integrates with the macOS 1Password desktop app and I can no longer use Touch ID to unlock my vaults. Went from great to hot garbage with a quickness.
开发者回应
发布于 5 个月前Hey Grant,
Sorry to hear you’re experiencing issues with the extension.
Does the issue persist even after you restart the computer? If so, please email us all the details to support+x@1password.com and we’ll help you get things up and running again as soon as possible. 开发者回应
发布于 5 个月前Hey ilMatte81,
Is Touch ID not working even after you restart the computer?
If so, please email us to support+x@1password.com with the details so we can help you get things working again!
Looking forward to hearing from you.