208 条评价
- 评分 1 / 5来自 Firefox 用户 15086224,10 天前I invited my husband to 1Password and so I was charged as a family account. It was very difficult to delete his name.
There is no one to talk to. Not even a chatbot.
1Password decided to not recognize my desktop computer today and wanted my secret key??
I want to know if all my passwords are in 1Password so I can I delete the ones on my computer.
Setting up 1Password is such a waste of my time. - 评分 1 / 5来自 Firefox 用户 17242925,17 天前
- 评分 1 / 5来自 Drone Pilot,22 天前Keep asking to log in the app each time I try to enter a password, and thus, despite the fact the app and extension are already logged in. UN-installing and reinstalling the extension fix the issue for a bit, but then it start all over again, asking to login again and again.
开发者回应
发布于 15 天前Hey there! This definitely isn't expected behavior.
If you could send an email to support+x@1password.com, we'd be happy to work with you and get 1Password working the way it should. - 评分 1 / 5来自 Kevin,22 天前They're compromising developer experience at the cost of consumer convenience. It's slower than previous versions, more intrusive in the most inconvenient of ways and now is just lipstick on a really bad UX. Only benefit is outside of owning your password management, they're the only ones left with security.
开发者回应
发布于 15 天前Hey there,
Thanks for taking the time to leave us a review!
If you send us an email at support+x@1password.com, our team would love to hear more about the things you had trouble with or didn't find quite right 开发者回应
发布于 15 天前Hey there! We're sorry to hear you're having trouble singing into .eu-based accounts. If you're still having this issue, reach out to us at support@1password.com and we'd be happy to help get things working properly again.开发者回应
发布于 15 天前Thanks for taking the time to leave us a review. We're sorry to hear you're not enjoying 1Password, and we appreciate you sharing your feedback with us. If you reach out to our team at support@1password.com, we'd be happy to work with you and answer any questions or concerns you have.- 评分 1 / 5来自 Firefox 用户 17677976,2 个月前
- 评分 1 / 5来自 Firefox 用户 17313780,2 个月前
- 评分 1 / 5来自 nswsdllc,2 个月前Everytime Fiefox updates, this plugin stops working and I have to reinstall it.
I don't know what was changed in one of the more recent updates but it seems to be hijacking the address bar and form fields in a way that I have to click multiple times to manually enter any text. ABNOXIOUS开发者回应
发布于 15 天前Hey there! We're sorry for the trouble. If you completely close and re-open your browser after an upgrade as been installed, this should get things back into working order. If not, send us an email at support@1password.com and we'd be happy to get to the bottom of things with you. - 评分 1 / 5来自 eru,3 个月前Mit diesem neuen Add-On ist es nicht mehr möglich ein Passwort einfach auf einer Website einzufügen! Sehr unpraktisch!
开发者回应
发布于 15 天前Thanks for leaving us a review. This seems like it would be best suited for our Support team. If you could send an email to support@1password.com, we'd be happy to work with you and get 1Password working the way it should. - 评分 1 / 5来自 Firefox 用户 17626661,3 个月前They trashed my most used extension. 1Pw took a perfectly good extension and rendered it useless. Pop-up window blocks the very form items I want to complete. Show in Large Type, essential for filling in selecting character type verification now produces a much larger window that covers the fields I need to fill, cannot be moved, and disappears the moment you click off of it (it used to remain on screen until dismissed). Don't the developers actually use the product. I need to figure out how to revert to an earlier, functional version.
开发者回应
发布于 15 天前Thanks for taking the time to leave us a review. We're sorry to hear you're not enjoying 1Password, and we appreciate you sharing your feedback with us. If you reach out to our team at support@1password.com, we'd be happy to work with you and answer any questions or concerns you have. - 评分 1 / 5来自 Firefox 用户 16500099,3 个月前1Pass killed what was a great experience, replacing it with garbage.
开发者回应
发布于 15 天前Thanks for taking the time to leave us a review. We're sorry to hear you're not enjoying 1Password, and we appreciate you sharing your feedback with us. If you reach out to our team at support@1password.com, we'd be happy to work with you and answer any questions or concerns you have. 开发者回应
发布于 15 天前Thanks for taking the time to leave us a review. We're sorry to hear you're not enjoying 1Password, and we appreciate you sharing your feedback with us. If you reach out to our team at support@1password.com, we'd be happy to work with you and answer any questions or concerns you have.开发者回应
发布于 15 天前Thanks for leaving us a review. This seems like it would be best suited for our Support team. If you could send an email to support@1password.com, we'd be happy to work with you and get 1Password working the way it should.- 评分 1 / 5来自 Firefox 用户 17567002,5 个月前I don't know what's wrong with previous version, but the new one is close to unusable to me. It asks for master password almost every time I want to use it, after spending about 5 seconds thinking whether to ask it or not.
开发者回应
发布于 15 天前Hey there,
Thanks for leaving us a review! This seems like it would be best suited for our Support team. If you could send an email to support+x@1password.com, we'd be happy to work with you and get 1Password working the way it should. 开发者回应
发布于 15 天前Hey there,
We’d love to hear your thoughts and ways in which you feel this version of 1Password in the browser can be improved.
Please send an email to support+x@1password.com so our team can discuss this.- 评分 1 / 5来自 JS,5 个月前Just doing the upgrade to v8 and nothing but problems. Finally managed to get the extension installed and the icon showing up in the toolbar.
HOWEVER, 1Password does not let me use it without turning off "Never remember history" and/or "Always use private browsing mode". Never had this issue before so unsure why now, and can't seem to get an answer or solution from 1Password support.
Seems crazy to me that all of a sudden I have to give up privacy and browsing preferences to be able to use this program. Deal breaker for me so I'm hoping support can help in the end.开发者回应
发布于 15 天前Hey there,
1Password for Firefox needs the ability to write to the local database to store data. If Firefox is configured to always launch in Private Browsing mode, then 1Password doesn't have the ability to write to that local database.
If you'd like to use 1Password in Firefox as well as browse in Private Browsing mode, configuring Firefox to not open in Private Browsing mode automatically, then manually launching a Private Browsing window would be your best bet. You can configure 1Password to be allowed in Private Browsing mode in the extension settings page. - 评分 1 / 5来自 Firefox 用户 17538241,5 个月前
- 评分 1 / 5来自 Granoblastic Man,5 个月前Constant issues all weekend starting 8/20. "Failed to load vault. ClientError: Failed to read response as "json""
开发者回应
发布于 15 天前Hey there! Thanks for leaving us a review!
This seems like it would be best suited for our Support team. If you could send an email to support@1password.com, we'd be happy to work with you and get 1Password working the way it should. - 评分 1 / 5来自 Firefox 用户 14402247,6 个月前I've been locked out of 1Password for 5+ days after an seemingly innocent upgrade. I have been unable to retrieve pwds or login on my iPhone and so called customer service has not even recognized the problem.
Excellent program until something goes wrong, then horrible, NON-EXISTENT, boilerplate customer service.开发者回应
发布于 15 天前Hey there!
We’re sorry to hear your support experience was less than stellar, but we’d love to help make things right. If you’d be willing to send an email to support+social@1password.com along with your support ID (ABC-12345-123) we’ll have someone follow up and look into what happened. - 评分 1 / 5来自 Simse,6 个月前had to reinstall the extension on a fresh profile, and, o boy: 1pass does no longer give the usable functionality of days past: I do have expressively click on the 1pw extension in the bar and enter User/PW credentials, no fingerprint (as before), no direct popup near the formfields - pure just frustration.
So, decided to migrate all away from this stumbling fumbling frency... It used to be cool and nice, but UX just declined downhill with 1pass!开发者回应
发布于 15 天前Hi there,
We’d love to hear your thoughts and ways in which you feel this version of 1Password in the browser can be improved.
Please send an email to support@1password.com so our team can discuss this. - 评分 1 / 5来自 Firefox 用户 13217247,6 个月前Upgraded to 1Password 8 and this extension. The extension never loads, just spins to oblivion. I'll probably be reverting to 7 and the (desktop required) version of the extension.
开发者回应
发布于 6 个月前Hey,
I’m sorry to hear of the difficulty you are having with 1Password in your browser, it sounds like it may be having a hard time connecting with your 1Password app.
Can you give your computer a complete restart and if this doesn’t help then drop an email to support+x@1password.com where our team can assist further.
Thank you!