Tow Jam — Nollie.net

Tow Jam streamlines the workflow between Salesforce Field Service and TowBook by automatically transferring job data between the two platforms.

Instead of manually copying and pasting customer info, vehicle details, and service addresses from Salesforce into TowBook, Tow Jam captures the job data and auto-fills the TowBook new call form for you.

How It Works:
- Open the Salesforce Field Service dispatch page
- Jobs from the Gantt timeline are automatically captured and organized into a list with icons and color-coded status indicators
- Use the floating menu to browse, filter, and select jobs
- Click "Copy to TowBook" and the form fields are filled in automatically

Supported Job Types: Tow, Jump Start, Lock-Out, Tire Service, Fuel Delivery, Winch Out

Features:
- One-click transfer from Salesforce to TowBook
- Automatic form filling including customer name, phone, vehicle, address, and PO number
- Smart account mapping based on service territory
- Automatic job type detection and mapping
- Status filtering and job management from the dispatch view

Built for roadside assistance dispatchers and towing service providers who use both Salesforce Field Service and TowBook.