It is clunky and not easy to use. It saves past passwords and they take time to remove. The app needs a total rethink.

Firefox browser extension has functioned, but link is frequently broken so unable to enter master password... Extension functionality is unreliable. I want to like this because of the Norton name, but I'm losing faith in the product.

Nervig, bei jedem Start des Browsers muss die App neu akzeptiert werden.

Generally NPM is very good, but it had one annoying problem that has caused me to stop using it and go back to LastPass. NPM has an all-or-nothing attitude; prompt to save all logins, or do not prompt at all. There are some logins which I *never* want to save, yet NPM keeps prompting me to save them. It would be nice if NPM let me specific not to save logins for certain websites. Until then, the constant prompts are too annoying for me to use NPM.

da ich kein englisch kann und dieser Manager die meisten komentare in englisch ausgibt ist das für mich unintressant auserdem ist es mir passiert dass die seite für einen loogin mich auf eine andere seite geleitet hat (gmx auf outlook) ich das dann ändern wollte auf einstellen konnte ich das nicht machen. Auserdem hat die App mich dauernt aufgefordert die daten für mein Handy zu bestätigen das mal möglich war und mal nicht auserdem konnte ich die Kennwörter nicht einfach speichern das hab ich dann per Zufall (bei einigen Zugängen geschafft bei denen dann zum teil die seiten adresse falsch war) und wie schon oben berichtet die Änderung nicht geklappt hat. Warum die App ständig eine bestätigung an meinem Handy wollte dass ich den Desktop-Speicher freischalten soll was zu 95% mit einer Fehlermeldung endete ist mir immer noch nicht klar. Hoffe daß man das berichtete von einem Analogen, auch bei den Digitalen ankommt und verstanden wird. Es gab sicher noch andere Schwirigkeiten in der App würde Wahrscheinlich den Rahmen sprengen. Nur noch eine Frage an die Macher was passiert mit meinen Passwörtern da das Kennwort für den Speicher angeblich falsch ist und ich nicht mehr an die Daten komme um sie zu löschen.
G.
amohr

It would be great... if only I could set up a password vault. Something's broken, and it keeps saying "something went wrong, please try again later". That's not very helpful, Symantec. Yet to report problem to Symantec.

I was enjoying it but just tried to install on Firefox and cannot get it installed.

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For Some reason unknow to me atleast, this extention makes Firefox really slow and laggy.
Please Symantec Developers, fix this problem ASAP

This plugin renders sites slow wherever there is hundreds of input fields. Like https://www.interfood.hu/etlap-es-rendeles/ or Jenkins' build project setup page with a lot of build steps.
It would be nice to have a page/site exclusion setting.

To buggy with having to try to get out of endless loop to correct the problem's.

Last version working relatively well was 5.1.1.2. Version 5.2.0.19 broke many sites including twitter and some forums I use. 5.2.1.2 still has this broken although not as bad as 5.2.0.19 (slows down rather then makes entry impossible). Up until recently you could backlevel to 5.1.1.2. Not sure if its no longer available because of some standard Firefox policy or because of Norton's pulling it.

Norton Identity Safe makes Firefox exceptionally slow. I received warnings from Firefox that Identity Safe was slowing it down.

Norton Identity Safe funciona muy bien en IE y en Chrome pero en Firefos no va tan fino quizas por no disponer de una barra de herramientas.

Every week there is an issue of some sort. Any convenience is lost to the hassle. Info: Windows 10, Firefox

Since Version 2, you can not paste in your Norton password to unlock the vault. Loss of this ability is very annoying. It really slows things down considering that the unlock password is needed at every start of Firefox (unlike IE). Please enable the unlock password field to accept Paste and/or CTRL-V! Meanwhile, I'm stuck using Version 2.3.0.24. :(

it is intrusive, and requires going through logging in process several times per day. If you can maintain a secure vault for users you could keep users logged or make it an automatic process-- that is the purpose of the encryption isn't it?

Hmmm. My vault disappeared after a few days use. I don't remember doing anything, overtly, to delete it. That's a problem. Also, there does not seem to be a visible indicator in Firefox to inform me that I've logged into my vault, or not. That's a problem, because logins performed, when the vault is not open, are not saved. The plugin and product have potential, but there is lots of room for improvement.

Sometimes it works sometimes it does not. It has problems with Firefox which, after seeking help from Norton, remain unsolved. Perhaps this facility should be withdrawn until these problems are resolved.