Отзывы на NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox от NordVPN
2 388 отзывов
- Оценено на 1 из 5от Пользователь Firefox 17948208, 9 месяцев назадA friend told me that I could simply add NordVPN as an extension on my Firefox rather than download the entire program onto my desktop computer system and it does the same thing. Ever since the last update, this extension slows Firefox right down to a crawl where the new tabs I do searches in or just click on a certain website in one of my bookmarks will not even show results whatsoever. I decided to turn off the extension, download the entire program and install it onto my computer system that shows in the system tray as it did before and Firefox works quickly like it did before I added the extension. Like so many have already said, this extension needs improvement to an update that will make it work as it should.
Ответ разработчика
размещено 9 месяцев назадHello. Please try reinstalling our proxy extension and then check if the issue persists. If it does, contact us at support.nordvpn.com and we'll help you out in more detail anytime! -G.M. - Оценено на 1 из 5от me2000, 10 месяцев назадunfortunately this add-on doesn't work in Saudi Arabia for months now , tested it on multiple connections / pcs , the only time this add on work if someone use VPN and hotspot then it will work , my guess is ISP blocking the connection
Ответ разработчика
размещено 10 месяцев назадHello! While extension may be restricted in your location due to the connection type, we'd recommend testing our application for your device instead. If you'd like assistance setting it up or had any questions, please do not hesitate to reach out via live chat or email at https://nordvpn.com/contact-us/. -Neo - Оценено на 1 из 5от Пользователь Firefox 18089523, 10 месяцев назад
- Оценено на 1 из 5от Пользователь Firefox 17460453, 10 месяцев назад
Ответ разработчика
размещено 10 месяцев назад你好呀。 我们很高兴听到这个! 如果您需要有关我们服务的任何帮助,请务必通过 support.nord-help.net 联系我们的支持团队,他们 24/7 全天候提供服务。 -G.M.- Оценено на 5 из 5от Lucian8, 10 месяцев назад
- Оценено на 5 из 5от lewix, 10 месяцев назад
- Оценено на 5 из 5от Surf-N-Ski, 10 месяцев назад
- Оценено на 1 из 5от Reaper948, 10 месяцев назад
- Оценено на 5 из 5от Anon, 10 месяцев назадExtension works. No connection issues. It is fast, even though I have somewhat average computer.
Ответ разработчика
размещено 10 месяцев назадHello and thank you for taking time to leave your feedback, we really appreciate it! -G.M. Ответ разработчика
размещено 10 месяцев назадHallo! Unser VPN-Dienst ist kostenpflichtig, aber wir bieten eine 30-Tage-Geld-zurück-Garantie für all unsere Pakete an, welche auf unserer Seite gekauft wurden nordvpn.com/pricing/. Du kannst unser Produkt gerne testen und falls du Probleme hast, helfen wir dir gerne weiter unter support.nordvpn.com. -G.M.- Оценено на 1 из 5от T Dawg, 10 месяцев назадI'm in Canada, and much like many others posting here, prior to current 3.4.3, Nord VPN extension on FF118.0 Worked perfectly. Something happened as it is nearly unusable. I've needed to refresh connection on nearly every site I visit, including those in split-tunneling. I have removed and reinstalled with no change. I submitted a ticket and Nord VPN wants to put me through the hoops. Don't have a day to gather all the screenshots requested. Speeds are fine ... DNS leak test clean. The extension is broken, and needs to revert to a working version ... Or updated soon. Have gone back to 3.3.0. Thanks
Ответ разработчика
размещено 10 месяцев назадHello. Our apologies for the inconvenience you had with our customer support team. Could you please update your review with the Ticket ID you received so we could double-check the situation? -G.M. - Оценено на 1 из 5от Пользователь Firefox 18080783, 10 месяцев назадthe extension for firefox simply doesn't work. you connect to a server, browse (very slowly) for a couple of minutes, then you don't browse at all anymore, whatever server you reconnect to. as safe as turning off your computer, indeed.
Ответ разработчика
размещено 10 месяцев назадHello there. We’d be happy to help and take a closer look into your case. Please make sure to contact our support team at support.nordvpn.com, they are available 24/7. -G.M. - Оценено на 5 из 5от Пользователь Firefox 16617541, 10 месяцев назад
- Оценено на 1 из 5от Пользователь Firefox 15835438, 10 месяцев назадfirefox 118.0.1 and nordvpn 3.4.3 did't like each other - caused slow and unreliable connection issues. nord support suggested reinstalling the browser - seems like it's worked, hope it stays the same for next firefox/nord update...
Edit: nope it's back - turned it off until nord resolves the issueОтвет разработчика
размещено 10 месяцев назадHello there. Apologies for the caused troubles! The issue should not persist with the next update. -G.M. - Оценено на 1 из 5от TriBad, 10 месяцев назадLike many users, since last update the slow down makes browsing with it a chore, I just turn it off...
Ответ разработчика
размещено 10 месяцев назадHello. Thank you for the feedback, it will be transferred directly to the responsible team. If you have any further inquiries, do not hesitate to contact our customer support team at support.nordvpn.com anytime! -L.L. - Оценено на 1 из 5от Пользователь Firefox 17575655, 10 месяцев назадUsed to work great, but since last update the slow down makes browsing with it a chore, I just turn it off, doesn't exactly inspires me to renew the vpn.
Ответ разработчика
размещено 10 месяцев назадHello. We're sorry to hear about the experience you have had with our service. Could you please try reinstalling our extension and then check if the issue persists? If so, do not hesitate to reach out to us at support.nordpvn.com and we'll help you out further anytime! -L.L. - Оценено на 1 из 5от KT, 10 месяцев назадUsed to work okay - now it give Session Limit and won't connect. 24/7 live chat is never there and sending email to customer service takes over a week to get a mediocre response. But their billing department is fast and efficient.
Ответ разработчика
размещено 10 месяцев назадHello. Our customer support team replies to all email inquiries within 24 hours. Could you update your review with the ticket ID you received from our customer support so we check on the situation in more detail? -L.L. - Оценено на 5 из 5от Пользователь Firefox 15122080, 10 месяцев назад
- Оценено на 4 из 5от Пользователь Firefox 14811638, 10 месяцев назад
- Оценено на 5 из 5от Пользователь Firefox 14805186, 10 месяцев назадConnects seemlessly, protects me from online threats. Very happy
- Оценено на 5 из 5от Пользователь Firefox 14029255, 10 месяцев назадExcellent ext, its easy to use and works all the time. My thanks to the development team, great job!
Ответ разработчика
размещено 10 месяцев назадHello, thank you for your feedback! We're glad to hear you find our app useful and easy to use. -N.L. - Оценено на 5 из 5от MO, 10 месяцев назадExtension works great. There is new "Private Window" permission, but it understandable since Firefox is designed like this.
It is stated in Firefox extension API documentation site that:
CHANGING PROXY SETTINGS REQUIRES PRIVATE BROWSING WINDOW ACCESS BECAUSE PROXY SETTINGS AFFECT PRIVATE AND NON-PRIVATE WINDOWS.Ответ разработчика
размещено 10 месяцев назадWe're glad to hear that everything is running smoothly! Thank you for sharing. -G.M. - Оценено на 5 из 5от Pete, 10 месяцев назад
- Оценено на 1 из 5от icemanmelb, 10 месяцев назадDo NOT update to the latest version as the developers just broke the extension. VPN no longer shields me. It just uses your Public IP address and shows you are on VPN. Check your IP address before and after turning VPN on. You will find that they are the same.
Just go back to the Previous Version fixes this issue and got me back up and running again.Ответ разработчика
размещено 10 месяцев назадHello there. That should not be the case! May we ask what version of our extension are you using? Could you contact our support team for them to look closer into the matter? Our team is available 24/7 at support.nordvpn.com. -G.M.