The old Firefox extension was great. Snappy response, loaded right away, loaded in fields right away.
The new extension is slow on everything. It frustrates every single time you need a password, which for many people can be up to 100 times per day, that's 100 frustrating moments per day caused by your new version.
Fix the slow behaviour or bring back the old version or you will simply lose paying customers.

Loved Bitwarden since August 2016 and have been a subscriber and evangelist, but the new UI is atrociously bad. Too much empty space, giant text, enormous icons, and completely changed all workflows. The "Compact Mode" is still horrifically large. Waiting to see if they can salvage anything over the next few months, but I will be canceling my subscription and switching to Proton Pass if the Bitwarden UI remains anything at all like this redesign, as it is frustratingly inefficient.

Works terrible on android device, can't exit vault to get back to regular tabs, none buttons works for the extension on external sites.

Dear developers, please, stop replacing the Firefox autocompletion by yours - it annoys almost every time when I am filling in some form, and your extension intrudes in a very unpleasant manner: Firefox shows the autocompletion, I choose an item, press Enter, and the your sluggish autocompletion somehow appears and fills the form with the wrong information. I want to enter information by myself, without your interception.

The last update's fill button is impractical. Also the whole interface takes longer to load.

The new UI is really bad. This extension used to be great, but now it's not very usable.

The new redesign makes this tool immensely frustrating to use. Swapping the fill and edit functions over makes no sense at all.

In response to the developer response below: how does adding the quick copy buttons back in fix the issue that I describe above?

I've been using Bitwarden for 5 years+ now. Excellent product and worth every cent to me (for the Pro version). The UI change does require an adjustment (minor for me) but I think the interface is clearer (more explicit) now.

I am a long time Bitwarden customer and love the product. I even think the redesign is overall pretty good. That said, the new "Fill" button is an inexcusably horrible design choice and needs to be reviewed by the team.

New UI is awful! Autofill is broken, and the function to easily "Autofill this website" function that auto-populates the URL input is no longer there. Reverting ASAP to the old version.

It was phenomenal until the latest "redesign" or whatever they call it. Now it's extremely frustrating and difficult to use. The secure notes are all but unusable now, better remember what you called them!
I really hate this new theme.

Loved it until the new UI replaced the "click to fill" functionality with a tiny postage stamp "fill" button. Reverted to the last version with a usable UI until they fix this bug.

new ui is awful

Last update made UI worse. Now I have to click a small button to perform a function that was triggered by a big broad button.

Dumb decisions requested by dumb financiers, made by dumb designers, and approved by dumb managers.

It would be nice if one could more easily duplicate entries that belong to a collection. (After all the user with editorial rights always already has access to the whole information... it really should at least be adjustable by a setting)

amazing extension and amazing service. big thanks to the bitwarden team!

I had to roll back to version 2024.11.2 and disabled the update.

Update: The UX issue I have can be reverse with an existing setting. The performance issues seem improved as well.

### Original review below ###

From downloading it 2020 to November 2024 this has been a 5 star addon for me, but they've recently updated it and it is slower and buggy now.

This update also change the UI functionality. It use to work like this:

Clicking the entry auto-filled and there was a smaller button to the side to open details to edit.

Now its reversed. Auto fill, the most important function, is now a small button. Now its a small button to the side. I don't need to check the details every day, I need to auto fill.

The UI itself looks nice, but not nice enough to justify the performance hit, and the functionality changes are just bad user experience choice.

This app was great but the latest UI update is laughably terrible. They went with something pretty at the expense of functionality. I sent a support email pointing some very basic questionable design decisions and got a reply back effectively telling me I'm a piece of shit and they already checked with their biggest sycophants that it was good design. Making the button that is pressed 90%+ of the time 20px wide was an extremely terrible idea.

We appreciate this tool a lot as it facilitates our everyday life on the Internet. Until now it was very convenient to have it always open on the screen as a sidebar. As the new look now is much broader at the sidebar this is not possible anymore. That's a pity, but still Bitwarden will stay our favorite among the password managers.