We're heard feedback like this before from people in your region. We have forwarded your feedback to our Product Team. Adding server locations in the APAC region isn't currently on the roadmap, but we’ll definitely consider it in the future.

Thanks for caring about privacy!

The extension is intended to make it easy to set Firefox's default search engine to Startpage, which we think it does pretty well.

Unless we're misreading you, what you're suggesting can be achieved by setting French as the preferred in language in Firefox (about:preferences#general) and doing the same in Startpage settings (https://www.startpage.com/do/settings).

If you want to discuss it further, and perhaps clarify your feature request, do reach out at support@startpage.com.

In January 2019, Startpage became a part of System1 and continues to be headquartered in the Netherlands. As promised, we have kept all our commitments never to change our privacy practices as well as adding more helpful private search features.

This article contains a detailed explanation on the various contractual privacy protections we’ve put in place as a System1 company:

https://support.startpage.com/hc/en-us/articles/5194985436948

And in an effort to provide further transparency we make available our private search data flow, detailing how personal data is protected:

https://support.startpage.com/hc/en-us/articles/4455570359188

Please contact us at support@startpage.com if you have further questions.

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En janvier 2019, Startpage a rejoint System1 et son siège est toujours aux Pays-Bas. Comme promis, nous avons tenu tous nos engagements de ne jamais modifier nos pratiques de confidentialité et d'ajouter des fonctionnalités de recherche privée plus utiles.

Cet article contient une explication détaillée des différentes protections contractuelles de la vie privée que nous avons mises en place en tant que société System1:

https://support.startpage.com/hc/en-us/articles/5194985436948.

Et dans un effort pour assurer davantage de transparence, nous mettons à disposition notre flux de données de recherche privée, détaillant comment les données personnelles sont protégées:

https://support.startpage.com/hc/en-us/articles/4455570359188

Veuillez nous contacter à support@startpage.com si vous avez d'autres questions.

Sorry you haven't had a great experience using our service. Our service is generally very reliable. We are subjected to automated abuse and scraping on a daily basis, which can be very costly financially and in terms of system performance. Accordingly, strong anti-abuse measures are a necessity, and we continually work hard to improve them. False positives are occasionally a reality: in some instances, normal users will set off one or more of our rules and be asked to verify they are not a bot.

Please don’t hesitate to contact us at support@startpage.com if there is anything further you wish to discuss.

Thanks for caring about privacy. We're sorry you experienced an issue with our add-on. If you decide to re-install and are still experiencing any issues, please contact us at support@startpage.com.

It's a great suggestion and will be included in a future version.

We have seen and heard some of the criticism about Nord and also know that many companies receive criticism. We believe that Nord ultimately wants to protect user privacy and their business depends on it. NordVPN has a large privacy-aware community and we think this partnership is beneficial for both companies and will help raise awareness about private search with Startpage.

As for our commitment to our users' privacy, our privacy infrastructure is unmatched in search, and our privacy policy has not changed since we were founded.