Reviews for Keeper® Password Manager & Digital Vault
Keeper® Password Manager & Digital Vault by Keeper Security Inc.
Review by Ariane Bouchard
Rated 2 out of 5
by Ariane Bouchard, prieš 3 metusConsistent with the rest of the Keeper experience. "It works, but..." is the best way I can describe it.
User experience is pretty terrible. It works with little icons in the text fields, but the pop-up that tells you to log in comes from the extension icon. Click the extension icon, however, and you're greeted by... settings. No logins there. Why they didn't just simplify everyone's life by putting everything into the icon is beyond me.
But logging in TO KEEPER happens in the icon. So logging into a site often requires you to juggle between the icon in the top right and the icons on the fields. That's assuming the icons work though, because leaving your browser unattended for a long time could cause it all to stop working and require a browser restart.
They recently changed the interface. Now you've got to click a couple more times, because they put the email address, password and 2FA on different pages. Terrible idea.
Logging into the extension and the app are entirely different processes. You need to log into both separately. The app has Windows Hello, but the extension doesn't.
The extension settings' interface is just plain weird, with green-on-blue dots indicating things that are turned on (accessibility anyone?), yet those "toggles" don't really do anything. They bring you to another page where you can check the setting. Why?
Also the desktop app by default adds global keyboard shortcuts that could very well break functionality in other programs.
And with today's update (early May 2021), they broke the thing completely. Can't type my password beyond a few characters, and even if I paste my password in, can't log in. Normally I'm pretty tolerant of bugs, but from a product that feels unpolished all around, it's harder to forgive.
Having tried LastPass (not great but still better than Keeper), 1Password (great on Mac at least; didn't try other platforms) and Bitwarden (great on most platforms; slight issues on Android), Keeper is the worst password manager yet. It just doesn't feel polished. I'm regretful that my employer picked this one.
User experience is pretty terrible. It works with little icons in the text fields, but the pop-up that tells you to log in comes from the extension icon. Click the extension icon, however, and you're greeted by... settings. No logins there. Why they didn't just simplify everyone's life by putting everything into the icon is beyond me.
But logging in TO KEEPER happens in the icon. So logging into a site often requires you to juggle between the icon in the top right and the icons on the fields. That's assuming the icons work though, because leaving your browser unattended for a long time could cause it all to stop working and require a browser restart.
They recently changed the interface. Now you've got to click a couple more times, because they put the email address, password and 2FA on different pages. Terrible idea.
Logging into the extension and the app are entirely different processes. You need to log into both separately. The app has Windows Hello, but the extension doesn't.
The extension settings' interface is just plain weird, with green-on-blue dots indicating things that are turned on (accessibility anyone?), yet those "toggles" don't really do anything. They bring you to another page where you can check the setting. Why?
Also the desktop app by default adds global keyboard shortcuts that could very well break functionality in other programs.
And with today's update (early May 2021), they broke the thing completely. Can't type my password beyond a few characters, and even if I paste my password in, can't log in. Normally I'm pretty tolerant of bugs, but from a product that feels unpolished all around, it's harder to forgive.
Having tried LastPass (not great but still better than Keeper), 1Password (great on Mac at least; didn't try other platforms) and Bitwarden (great on most platforms; slight issues on Android), Keeper is the worst password manager yet. It just doesn't feel polished. I'm regretful that my employer picked this one.
845 reviews
- Rated 5 out of 5by Firefox user 14801915, prieš 20 dienų
- Rated 3 out of 5by trav1295, prieš 22 dienasIt would be 5 stars but usually the box that pops up to create a new record on a website doesn't fit the actual dialog, so most of the buttons are out of reach
- Rated 5 out of 5by woaspam, prieš mėnesį
- Rated 2 out of 5by Firefox user 18539890, prieš 2 mėnesiusPassword managers walk a fine line between helping you login quickly and being the most annoying thing possible.
This one is the latter. It constantly autofills when I don't want it to, does'nt autofill when I want it to.
Copying and pasting passwords from the vault is tedious. - Rated 5 out of 5by Jerry Drake, prieš 2 mėnesius
- Rated 5 out of 5by Firefox user 18470948, prieš 3 mėnesius
- Rated 4 out of 5by David Lemon, prieš 4 mėnesius
- Rated 5 out of 5by Firefox user 18437739, prieš 4 mėnesius
- Rated 5 out of 5by Firefox user 18405819, prieš 4 mėnesius
- Rated 5 out of 5by Firefox user 18404999, prieš 5 mėnesius
- Rated 5 out of 5by Chet, prieš 5 mėnesius
- Rated 5 out of 5by Firefox user 18357392, prieš 6 mėnesius
- Rated 2 out of 5by Manuel Kolm, prieš 6 mėnesiusGenerally quite ok, but this plugin feels quite buggy at times. For example, it is not possible to open the clipboard manager when password inputs are focused. The huge icon in input fields is also quite annoying.
- Rated 2 out of 5by evolusian, prieš 6 mėnesiusWhen it works, it works well. However, it has two major problems:
1. Frequently just stops auto-filling entirely (only on Firefox, I have not noticed this problem in Chrome). No idea why. The extension is active and I am logged in. Sometimes restarting Firefox fixes it, sometimes not. If you contact support, they say "reinstall the extension, reset your browser to factory settings, etc." Sorry but those are not acceptable solutions.
2. The sync between devices seems either broken or much slower than it should be. If I add a password on my phone and then check in this browser extension, the new password is nowhere to be found BUT if I log out and log back in, it appears. Infuriating. - Rated 1 out of 5by raptros-v76, prieš 6 mėnesiusPlease stop opening a new tab telling me how to pin the keeper addon to my toolbar: I don't want to pin it. I keep most addons unpinned. This is obnoxious behavior and makes me resent having to use keeper.
- Rated 4 out of 5by Firefox user 14401856, prieš 6 mėnesius
- Rated 5 out of 5by Rich, prieš 7 mėnesius
- Rated 1 out of 5by Firefox user 18301613, prieš 7 mėnesius
- Rated 1 out of 5by Olle Vidner, prieš 7 mėnesiusRecently started using Keeper in work, which seems to work okay in itself. This extension, however, doesn't. It basically hangs Firefox and makes it consume memory until there is no more to consume – and I have plenty. Must disable it to not kill my whole system due to memory shortage. Haven't been able to log in yet. Version 16.7.6 on Firefox 123.0 (64-bit), macOS 12.7.2 (x86).
- Rated 5 out of 5by Ed, prieš 7 mėnesius
- Rated 5 out of 5by A Ross, prieš 7 mėnesius
- Rated 4 out of 5by Tjorchel, prieš 7 mėnesiusI do like Keeper and it works great for me most of the time. But there is a strange issue that embedded Tweets won't load on websites as long as the Keeper extension is activated in Firefox. I don't understand the reason for this but I could narrow it down to the Keeper extension.
- Rated 1 out of 5by Batwam, prieš 8 mėnesiusI don't like having to create an account to use a simple extension so that's a no from me
- Rated 5 out of 5by Firefox user 16108635, prieš 8 mėnesius