Privacy Policy
Effective Date: January 1, 2025 | Last Updated: January 9, 2026

1. Information We Collect
   1.1 Information You Provide
   Account Information: Username, email, profile picture, and Kick.com OAuth data.
   User Content: Uploaded media files and metadata.
   Payment Information: Transaction records for Kicks usage.
   Discord Integration: Channel IDs and event configuration (optional).
   Nameplate Customization: Custom colors, gradients, effects, badges, and display preferences you configure.
   1.2 Automatically Collected Information
   Usage Data: Interaction metrics and feature usage.
   Device Information: IP address, browser type, OS.
   Performance Data: OBS integration metrics and viewer interactions.
   Extension Data: Browser extension usage patterns and nameplate display statistics (anonymized).
2. How We Use Your Information
   We use collected information to:

Provide and maintain KEXI services (media hosting, OBS integration)
Process payments and manage subscriptions
Authenticate users via Kick.com
Send optional Discord notifications for stream events
Analyze performance and improve the platform
Display custom nameplates and badges in Kick.com chat
Synchronize nameplate preferences across devices
3. Data Storage & Security
We implement enterprise-grade security measures:

Encryption
SSL/TLS protocols for all data transmission
Storage
Cloudflare R2 with enterprise security
4. Browser Extension Privacy
The KEXI Browser Extension enhances your Kick.com experience with custom nameplates, badges, and media alerts. Here's how it handles your data:

Chat Message Reading: The extension reads Kick.com chat messages locally in your browser to identify usernames and apply custom nameplate styling. Messages are NOT sent to our servers for this purpose.
Nameplate Display: Custom nameplate colors, gradients, effects (glow, fire, ice, electric, etc.), and badges are fetched from KEXI servers and applied locally to chat elements.
Local Storage: Your language preferences, consent status, viewer username, and widget state are stored locally on your device using browser storage.
Real-time Connection: The extension connects to KEXI servers via WebSocket for real-time nameplate updates and media alerts. This connection is encrypted.
No External Tracking: The extension does not track your browsing history, personal messages, or any activity outside of Kick.com.
Required Permissions: The extension requires storage (for preferences), tabs (for Kick.com detection), and host permissions specifically for kick.com domains only.
5. Extension Consent & Control
When you first install the KEXI extension, you will be asked to provide explicit consent before any features are activated:

First-Run Consent: A consent dialog explains what data the extension will access and why. You must actively accept before any functionality is enabled.
Reject Option: If you decline consent, the extension is automatically disabled. You can re-enable it later through extension settings.
Consent Revocation: You can revoke your consent at any time by disabling the extension or clearing extension data in your browser settings.
Transparency: The consent dialog clearly explains that the extension reads chat messages (for nameplate display), connects to KEXI servers (for real-time updates), and stores preferences locally.
6. Nameplate & Customization Data
Your nameplate customization choices are handled as follows:

What We Store: Your chosen nameplate colors, gradient configurations, animation effects, badge selections, and visibility preferences.
Public Display: Nameplate customizations are visible to other viewers using the KEXI extension. Your username styling appears in chat for all extension users.
Data Retention: Nameplate preferences are retained as long as your account is active. You can reset or delete them at any time from your dashboard.
No Message Content: We do not store, log, or transmit the content of chat messages. Only usernames are matched for nameplate display.
7. Media Migration & Consent
When using the media migration feature from third-party platforms (Blerp, P4rrot):

Explicit Consent: You must provide explicit consent before any data is collected or transferred.
Data Collected: Media IDs, titles, thumbnails, and platform information only.
Ownership Verification: We verify your ownership of media before migration.
Consent Withdrawal: You can revoke consent at any time through extension settings.
8. Your Rights
Access & Correction: Update your information via your dashboard.
Data Deletion: Delete media individually or request full account deletion.
Data Export: Request a copy of all your data in a portable format.
Extension Data: Clear all extension data through your browser's extension settings.
Nameplate Removal: Remove your nameplate customization to appear with default styling.
CCPA/GDPR: We respect rights to access, delete, and export your data under applicable laws.
9. Contact
For privacy concerns, contact us at privacy@kexi.app