Survey Dynamix for GC 1 di Survey Dynamix
Enables auto transfer to a Survey Dynamix survey when a call ends in Genesys Cloud 1
1 utent1 utent
Metadâts de estension
Informazions su la estension
The Survey Dynamix for GC 1 add-on fixes the problem of Genesys Cloud agents accidentally ending interactions without transferring the caller to a survey. The solution is very simple. When you click End Call, the extension overrides this and chooses the option to transfer the caller to a queue of your choice. All you need to do is set the Queue Name in the extension options.
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Altris informazions
- Colegaments component adizionâl
- Version
- 1.1
- Dimension
- 35,82 kB
- Ultin inzornament
- vor 4 Jahren (29. Juli 2021)
- Categoriis coreladis
- Licence
- Mozilla Public License 2.0
- Cronologjie versions
- Zonte ae racuelte