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Informative su la riservatece par FlashCaption

FlashCaption di MG Media LLC

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Informative su la riservatece par FlashCaption

  1. Information We Collect:
    We collect information you provide directly to us when using FlashCaption. This includes your email address used for authentication and usage metrics to improve the real-time captioning engine.
  2. Performance and diagnostic data:
    During live caption sessions, we may collect pseudonymous session identifiers, source and target language metadata, provider status, timing and latency information, request sizes, error information, and other technical diagnostics. We use this information to operate, secure, troubleshoot, and improve FlashCaption's captioning and translation services. This diagnostic telemetry does not include raw audio, transcript text, or translated caption text.
  3. Service providers and data processing:
    To provide live captioning and translation, FlashCaption transmits audio and/or caption text to third-party infrastructure and speech, transcription, and translation service providers. These providers process data on our behalf under their applicable privacy and data-processing terms. FlashCaption does not intentionally retain raw session audio in its application database. Provider processing, retention, and deletion practices may differ from FlashCaption's own application storage practices.
  4. How We Use Your Information:
    Our primary goal is to provide a seamless translation experience. We use the data to:
  5. Provide and maintain the translation service
  6. Manage your account, trial, subscription, billing status, and usage limits
  7. Respond to support requests and technical issues
  8. Data Security:
    FlashCaption does not intentionally retain raw session audio in its application database. Audio may be transmitted to the third-party providers needed to provide captioning and translation, whose processing and retention practices are described by their applicable terms. We use industry-standard encryption to protect your account information and transaction history.
  9. Contact Us:
    If you have any questions about this Privacy Policy or our data practices, please reach out to our team at privacy@flashcaption.com.