Critiques pour Extension Surfshark VPN
Extension Surfshark VPN par Surfshark
1 132 notes
- Noté 5 sur 5par Utilisateur ou utilisatrice 16188321 de Firefox, il y a 2 ans
- Noté 5 sur 5par Anons-V, il y a 2 ans
- Noté 5 sur 5par ram0nvaldez, il y a 2 ans
- Noté 4 sur 5par Jokerman575, il y a 2 ans
- Noté 5 sur 5par hayn, il y a 2 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 13333777 de Firefox, il y a 2 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 18075807 de Firefox, il y a 2 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 13731703 de Firefox, il y a 2 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 12635442 de Firefox, il y a 2 ans
- Noté 5 sur 5par juicyjor, il y a 2 ans
- Noté 4 sur 5par Johnny O. Brooks II, il y a 2 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 15460507 de Firefox, il y a 2 ans
- Noté 5 sur 5par JT, il y a 2 ansWorks great! I can run Surfshark in Firefox through London and run Surfshark in Chrome
through New York at the same time. Very flexible and easy to use. - Noté 2 sur 5par johnnyP, il y a 2 ansthis add on better be better than their app or manual settings for openvpn .......spent half the day trying to get openvpn to work ..... junk service i regret getting it
Réponse du développeur
mis en ligne : il y a 2 ansHi, Johnny, we'd love to help you with any issues you had with our OpenVPN setup. Could you reach out to us at support@surfshark.com or via live chat on our site? - Noté 1 sur 5par Utilisateur ou utilisatrice 14902835 de Firefox, il y a 2 ansMy computer currently shows lack of application memory with Surfshark showing 59G of use
Réponse du développeur
mis en ligne : il y a 2 ansHi there, thanks for your review. We'd like to take a closer look at the issues you're having with the lack of application memory, could you reach out to us at support@surfshark.com or via live chat on our site? - Noté 5 sur 5par Utilisateur ou utilisatrice 15323560 de Firefox, il y a 2 ans
- Noté 4 sur 5par Utilisateur ou utilisatrice 14289759 de Firefox, il y a 2 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 17837343 de Firefox, il y a 2 ansmore expensive than the average but it works I can really watch netflix or amazon without the vpn issue! and the extension is way more convenient for me
- Noté 1 sur 5par Utilisateur ou utilisatrice 18200692 de Firefox, il y a 2 ansполное неработающее дерьмо да еще и ркгистрацией
Réponse du développeur
mis en ligne : il y a 2 ansПривет! Мы будем рады помочь вам с любыми проблемами, возникшими при использовании Surfshark. Не могли бы вы связаться с нашей службой поддержки по адресу support@surfshark.com или через чат на нашем веб-сайте? - Noté 5 sur 5par Utilisateur ou utilisatrice 16785903 de Firefox, il y a 2 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 18239263 de Firefox, il y a 2 ansThey charged me an additional $28.99 aside from the $65.34, when I specifically stated I DID NOT WANT a 12 month extension upon signing up.
Their customer support is simply terrible, as they proclaim to be able to easily claim a refund through their live chat - which I tried after receiving those emails; however, none of their live chat links on the website work.
When I finally get a work around to the live chat, I only get the option to cancel the auto-renewal, but not my money back.
I lost $94.33 in a minute. This company scams people out of their money.Réponse du développeur
mis en ligne : il y a 2 ansHi, thanks for your review. We're sorry to hear that you had issues getting a refund for your 1-year extension, could you contact us at miles@surfshark.com? We'd be happy to take a look at your specific situation. - Noté 3 sur 5par Utilisateur ou utilisatrice 18234242 de Firefox, il y a 2 ans
- Noté 1 sur 5par jan101, il y a 2 ansEver since the company began offering complimentary subscriptions through cashback, the service quality has significantly declined. There are frequent VPN disconnects and unstable connections occurring twice a day. The browser extension is subpar, causing a reduction in speed by more than 80% at times. Additionally, the split tunneling feature does not function properly, leading to lag issues while playing games. Customer support is inaccessible, lacking both live chat and email options for assistance. It is disheartening that new customers who availed the cashback promotion receive free VPN with presumably better service, while loyal paying customers like myself experience slow speeds and a lack of support. Thank you for nothing, just lost a customer.
Réponse du développeur
mis en ligne : il y a 2 ansHi, we appreciate your feedback. We apologize for the inconvenience you had due to multiple issues while using Surfshark and we'd be happy to help you as much as possible. Could you contact our support team at support@surfshark.com or via live chat on our website? - Noté 5 sur 5par kar.d, il y a 2 ans
- Noté 5 sur 5par Art, il y a 2 ans