Critiques pour NordPass® Password Manager & Digital Vault
NordPass® Password Manager & Digital Vault par NordVPN
169 notes
- Noté 1 sur 5par Brahvim, il y a un jour
- Noté 1 sur 5par Utilisateur ou utilisatrice 15764119 de Firefox, il y a 7 jours
- Noté 1 sur 5par Utilisateur ou utilisatrice 19217615 de Firefox, il y a 13 joursIf you just subscribed, and happen to see this, refund before its too late.
Used to work fairly well. They changed their windows app, and firefox app months ago, and its slowly degraded to never autofilling on firefox ever, across multiple computers and installs. It defeats the purpose of having a password manager, let alone paying for one that literally is just a notepad now. Even if they fix it, they have no qualms about breaking their software for months after you've paid. They probably just get 40% of their money from apple users, and 40% from chrome users and say screw the other 20%, we got their money, probably only 30% of those will be bothered to cancel. so we'll just increase prices 5% and screw firefox users.Réponse du développeur
mis en ligne : il y a 13 joursHi there, we’re really sorry to hear about your experience. We’d really appreciate the chance to troubleshoot the issues you mentioned properly. If you're open to it, please reach out to our support team at support@nordpass.com so we can dig into the issue and help resolve it. Feedback like yours is important, and knowing the specifics helps us make things better for everyone. - Noté 1 sur 5par Utilisateur ou utilisatrice 17775466 de Firefox, il y a 22 jours
- Noté 1 sur 5par Chacoman, il y a 22 joursThis is the most fucked up app I've ever had. I'm locked out of several of my accounts as this piece of shit doesn't record master password!!! I want to take this off my machines and get my money back!!! Do it NOW!
Réponse du développeur
mis en ligne : il y a 21 joursHi, sorry about the frustrating experience. For removing NordPass, please follow these steps: https://support.nordpass.com/hc/articles/360006638797. For a refund, email our support team at support@nordpass.com for assistance. They'll help you out. - Noté 1 sur 5par grouchy, il y a un moisToo many confusing passwords to remember which is which! I don't like it and guess I'll have to get out of Nordpass for a Password Manager that is reasonable!
Réponse du développeur
mis en ligne : il y a un moisHi there! Sorry to hear you're having trouble — we truly appreciate you bringing this to our attention. We're actively working on improving this experience and would love to hear more about both your current experience and your ideal login process.
Feel free to share your thoughts with our support team at support@nordpass.com or via live chat on our Help Center https://support.nordpass.com/hc/en-us
Your feedback helps us build a better experience for you! - Noté 1 sur 5par Utilisateur ou utilisatrice 17203446 de Firefox, il y a un mois
- Noté 1 sur 5par Utilisateur ou utilisatrice 19111891 de Firefox, il y a un moisUsed to work fine, now every day it seems worse and worse. Mobile and the desktop seem very buggy now with detecting autofill, or staying logged in even when you have selected to not log you out.
Réponse du développeur
mis en ligne : il y a un moisHi there, sorry you're facing issues with autofill and staying logged in. Could you reach out to our support team at support@nordpass.com? They'll help troubleshoot the bugs you're experiencing on both desktop and mobile. - Noté 1 sur 5par Siri, il y a un moisMac user here. Sometimes it works, but more often it doesn’t. Almost every time I have to open the Desktop app, copy the password, and paste it. Or if it is a new password, open the desktop app, copy the details, and save the new password. That’s almost useless as an extension. I have better ways to store personal data than to pay a useless app to work as a locked text file.
Réponse du développeur
mis en ligne : il y a un moisHey there! Sorry for the trouble you're facing on Mac. Could you please email our support team at support@nordpass.com with more details about the issue? We'd love to help and get this sorted out for you. Your experience matters to us. - Noté 1 sur 5par Utilisateur ou utilisatrice 19103455 de Firefox, il y a un moisI don't know how to get started
Réponse du développeur
mis en ligne : il y a un moisHi there! 🚀 Getting started with NordPass is easy! You can check our quick onboarding guide here: support@nordpass.com for help. Feel free to reach out if you need assistance! 😊 - Noté 1 sur 5par FahQNordPass, il y a un moisWorks great...when it works.
Honestly what is the point of a password extension that logs itself out every day (on a private computer - I know because I check the box that this is a private computer), then asks you for not one, but two 12 character + symbol + number passwords to log back in simply to then ask you to confirm your password for the dozens of sites it claims to store for you? EVERY DAY.
You would think the password saver would be good as saving its own password(s).
Pain in the ass. - Noté 1 sur 5par Utilisateur ou utilisatrice 19087443 de Firefox, il y a 2 mois
Réponse du développeur
mis en ligne : il y a 2 moisHi there, sorry to hear you're having a bad experience. Could you drop us a message to support@nordpass.com? We’d love to hear your feedback and help you out!Réponse du développeur
mis en ligne : il y a 2 moisHi there! Sorry to hear you're having trouble. Currently, storing and auto-filling 2FA codes in Vault is only available for Business users. You can learn more here: [https://support.nordpass.com/hc/en-us/articles/13876344728849-How-to-set-up-2FA-codes-with-NordPass-Authenticator] 🔐- Noté 1 sur 5par Utilisateur ou utilisatrice 19045924 de Firefox, il y a 2 mois
- Noté 1 sur 5par Skinner, il y a 2 mois
- Noté 1 sur 5par Utilisateur ou utilisatrice 19033812 de Firefox, il y a 2 moisQuelque chose de si compliqué avec XXX mots de passe !Je ne comprends rien mais NORD VPN A encaissé. Escroquerie
Réponse du développeur
mis en ligne : il y a 2 moisSalut ! Désolé pour la confusion. Pour de l'aide sur l'utilisation de NordPass, veuillez contacter le support : support@nordpass.com. Ils seront ravis de vous aider ! - Noté 1 sur 5par Utilisateur ou utilisatrice 19032830 de Firefox, il y a 2 mois
- Noté 1 sur 5par Paul, il y a 2 mois
- Noté 1 sur 5par Utilisateur ou utilisatrice 6131907 de Firefox, il y a 2 moisRecently started having problems where websites like Google would hang on initial navigation, sometimes for minutes at a time. The issue disappeared once I disabled this extension.
Réponse du développeur
mis en ligne : il y a 2 moisHi there! Sorry for the trouble you're facing. We’d love to look into this further – could you please email our support team at support@nordpass.com with more details? They'll be happy to help! - Noté 1 sur 5par Mikoto_Ultrawide, il y a 3 moisWorked fine for ages as an app, then moved to a extension which i've had nothing but trouble with. After the last update it prevents firefox from accessing the internet. The old app was way better than this integrated extension version. As soon as my sub runs out i will be switching to something else.
Réponse du développeur
mis en ligne : il y a 2 moishey, i’m really sorry to hear you’re not having a smooth experience. could you please send an email to support@nordpass.com with the details?
our team will investigate and sort it out for you. - Noté 1 sur 5par DeadGirlRising, il y a 3 moisNoredPass is the absolute worst. I expected much more, like it works. No autofill, won't put in passwords, always have to type them in. Although the firefox password manager is far superior. Can I get my money back. At least half a years worth because that's at least how long this has been absolute garbage
Réponse du développeur
mis en ligne : il y a 2 moishey, i’m really sorry to hear you’re not having a smooth experience. could you please send an email to support@nordpass.com with the details?
our team will investigate and sort it out for you. - Noté 1 sur 5par Utilisateur ou utilisatrice 18823655 de Firefox, il y a 3 moisI have had nothing but trouble with nordpass and nord password vault. some times it works and I think that I have it set and then it will not work at all. I am spending more time tiring to get it working than on other actually using the computer for what it is meant for. Have tried to gget instructions on how to use but it does not seam to do any good.
Réponse du développeur
mis en ligne : il y a 2 moishey, i’m really sorry to hear you’re not having a smooth experience. could you please send an email to support@nordpass.com with the details?
our team will investigate and sort it out for you. - Noté 1 sur 5par Utilisateur ou utilisatrice 12756699 de Firefox, il y a 3 moisAutofill stopped to function after 2 days.
ETA: It's related to Dark Reader. Enabled Dark Reader breaks NordPass.
An issue, which is known since early 2024, I learned in Reddit.
Also, I already contacted the Software-Team from NordPass. Quite helpful! Albeit, they've confirmed the Dark Reader-Connection.Réponse du développeur
mis en ligne : il y a 2 moishey, i’m really sorry to hear you’re not having a smooth experience. could you please send an email to support@nordpass.com with the details?
our team will investigate and sort it out for you. - Noté 1 sur 5par Bob, il y a 3 moisLook I am unable to use the Firefox PLEASE HELLP!!!!!! I still HATE your weak support and loosing the APP and every day loading extension updates
Réponse du développeur
mis en ligne : il y a 3 moisHi, Bob. Sorry for your frustration. For the app disappearing or frequent updates, please email us at support@nordpass.com