Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
Review by Marek
Rated 3 out of 5
by Marek, duela 6 hilabete2.378 reviews
- Rated 1 out of 5by Firefox user 18461441, duela 3 egunAbout a month ago this extension suddenly stopped working.
After contacting the support team, they were able to determine the cause, but replied that "we are unable to fix this problem" and abandoned any further work.
I am still unable to use this extension to this day, which is very disappointing as I was a loyal user of this extension.
I hope the developer will improve the extension as soon as possible and try to reduce the number of people like me.Developer response
posted duela 2 egunHello, we apologize for all the inconvenience caused. Could you please provide the ticket ID you received when you contacted our support team? We would like to review your case. In the meantime, we recommend using our NordVPN application instead of the browser extension. Thank you for your understanding. -E.G. - Rated 1 out of 5by Firefox user 18039112, duela 5 egunDoes not work with firefox, No extension shows up anywhere.
Developer response
posted duela 5 egunHello, we are sorry to hear that you are experiencing issues with our browser extension. Please do not hesitate to contact our support team at support@nordvpn.com for any assistance you may need. -E.G. - Rated 1 out of 5by Firefox user 18456759, duela 6 egun
- Rated 5 out of 5by Guss, duela 8 egunWorks like a charm. The connections are super fast, at least to Germany and the USA. I haven't tested other countries yet.
Developer response
posted duela 7 egunHello! We are happy to hear that everything is running smoothly, thank you for choosing us! -N.L. - Rated 1 out of 5by Stanis, duela 13 egun
- Rated 5 out of 5by Firefox user 18445998, duela 13 egun
- Rated 1 out of 5by Firefox user 18057181, duela 14 egun
- Rated 1 out of 5by Firefox user 18443852, duela 15 egunSpeed is slow. I found some users confirming addons have a speed limit. So useless. Also recent udpate made kill switch kills the addon from connecting. I needed to disable kill switch. Incompetent company.
Developer response
posted duela 14 egunHello, we apologize for any inconvenience you have experienced. Please contact our support team at nordvpn.com/contact-us/ so we can address and resolve this issue promptly. -E.G. - Rated 5 out of 5by Larry, duela 15 egun
- Rated 5 out of 5by Firefox user 17660246, duela 17 egun
- Rated 1 out of 5by Firefox user 10625330, duela 17 egunSince 1 month ago it's super slow or even can't connect websites. If I disable it, internet works properly. I tried it in some in some Linux distros.
Developer response
posted duela 16 egunHello. Please try reinstalling our extension and see if that helps. If not, don't hesitate to get in touch with us at support.nordvpn.com and we'll help you in more detail anytime! -L.L. - Rated 5 out of 5by Conor, duela 17 egun
- Rated 1 out of 5by NiclasWithC, duela 18 egunSuper Slow or even no internet connection possible. As soon as you deactivate it, internet connection is running again.
Developer response
posted duela 18 egunHello! It would be great if you could reach out to our customer support team at support.nordvpn.com. Our agents will check on your inquiry in more detail at any time as they are available 24/7. -D.I - Rated 1 out of 5by ccc, duela 18 egunafter update, it is not working in firefox, chrome, edge. only it shows Couldn't connect.
We're trying again...Developer response
posted duela 18 egunHello. Please contact our customer support so that they can take a closer look at the situation. We would be happy to help you out. NordVPN’s team is online 24/7 at support.nordvpn.com. -D.I - Rated 5 out of 5by Firefox user 18163856, duela 24 egun
- Rated 2 out of 5by Oscarous64, duela 25 egunEvery time I open Firefox and start to type it clears the search bar after 1 second which is beyond annoying. It might seem like a minor problem, but it gets infuriating when you type your search quickly and hit enter only to find out it messed up your search.
And more than that, I noticed it slows down Firefox substantially, sometimes it takes up to 10 seconds just to load in an ordinary website. The VPN and it's functions work perfectly fine so I think it's just a problem with the extension itself.Developer response
posted duela 24 egunHello, we apologize for the inconvenience you are experiencing. Could you please try reinstalling the NordVPN extension completely? If the issue persists, reach out to our support team at nordvpn.com/contact-us/. They are available 24/7 to assist you! -E.G. Developer response
posted duela hilabete batHello, we apologize for any inconvenience caused. Could you contact our support team at nordvpn.com/contact-us/? They will be more than happy to help you resolve this issue. -E.G.- Rated 1 out of 5by Jenkins, duela hilabete batWhy is the Add to Firefox. Grayed out for me? Is it cuz I already have nordvpn app?
Developer response
posted duela hilabete batHello there. That should not be the case. We’d be happy to help and take a closer look into the matter. Please make sure to contact our support team at support.nordvpn.com, they are available 24/7. -G.M. - Rated 1 out of 5by Vrxy, duela hilabete batCan no longer connect to any of the servers, support is utterly useless, wasting my time and not providing any meaningful help.
Developer response
posted duela hilabete batHello. We’re sorry to hear you have issues with our app. If you give our customer support team another chance, they will do their best to resolve the issue you’re having. Feel free to contact them at support.nordvpn.com — they are online 24/7. -D.I - Rated 5 out of 5by AlDollaz, duela hilabete bat
- Rated 5 out of 5by Endemanset, duela hilabete bat
- Rated 5 out of 5by MV, duela hilabete bat
- Rated 5 out of 5by Sajith John Sam, duela hilabete batUnarguably, the best VPN I have used so far. They are among the few who does keep the promise!
Developer response
posted duela hilabete batThank you for your kind words! We're delighted to hear that NordVPN lives up to your expectations. -D.I - Rated 2 out of 5by Killka, duela hilabete bat
- Rated 1 out of 5by Firefox user 13481613, duela hilabete bat