Reviews for TunnelBear VPN
TunnelBear VPN by TunnelBear, LLC
258 reviews
- Rated 5 out of 5by Firefox user 14484619, 6 years ago
- Rated 5 out of 5by Firefox user 14466681, 6 years agoWoah! When it came do hiding my IP and identity, I was amazed by TunnelBear VPN! It's free, you also get free 1GB by just owning a Twitter account, and it's reliable, fast, quick and easy! Best VPN ever seen, you guys deserve more than 100 stars!
- Rated 5 out of 5by Firefox user 14466257, 6 years ago
- Rated 4 out of 5by Firefox user 14456636, 6 years ago
- Rated 5 out of 5by Firefox user 14092954, 6 years ago
- Rated 5 out of 5by Firefox user 14439010, 6 years agoJust works, even on linux. Shame there is no connection to Austria.
Developer response
posted 6 years agoRawr! Thanks for the review! No plans to add an Austria tunnel at this time, however we'll make sure to share your feedback with the development team. If you have any other suggestions, please let us know at https://help.tunnelbear.com/hc/en-us - Rated 4 out of 5by Yeşilova Danışmanlık, 6 years ago
- Rated 4 out of 5by Firefox user 14331571, 6 years ago
- Rated 1 out of 5by ulf3000, 6 years ago1 star for not mentioning a payscheme on the mozilla addons page .. in europe probably even illegal to not mention it
Developer response
posted 6 years agoRawr! We do have free accounts available for users, however the free accounts are limited to 500 MB a month. We offer unlimited tunnelling for what we consider to be an affordable price. We always advise users to be wary of using completely free VPN services, as they will often collect your information and sell it in order to cover maintenance costs (something TunnelBear will NEVER do). As our focus is privacy and security first and foremost, we have found that the best way to keep our service running for our users is to implement a subscription model for unlimited tunnelling/access.
If you have further questions surrounding this, please don't hesitate to let us know at https://help.tunnelbear.com/hc/en-us - Rated 1 out of 5by cicada, 6 years agoI don't understand what this extension does.
After enabled it, shows that now i'm browsing from United States but my external IP was the
same as before i install/enable the extension.
So, what's the point of using it?
Also, because i clean the cookies, every time i click its button, it automatically opens its home
page for log in. This is very irritating. It should have an internal functionality for log in which
also should be compatible with Saved Logins manager of Firefox.
In private browsing mode also, it does not work at all. Even after logged in in its home page,
it remains disabled, opening again and again its home page every time i click the button..
[Updated]
This time i test it in clean profiles of firefox 55.0.3 and 62.0, both 64-bit and default settings.
The first time i click the button after installation, it opens its home page in a new tab (expected).
In here, i create a new account, verify the email address and log in. After that, when i click the
button, its pop-up remains open and i can enable it (the button becomes bright) and if i want, i
can also select a country (expected).
However, my external ip remains the same, as before installation/activation of the extension.
I check it by going here: https://bearsmyip.com/ and here: https://iplookup.flagfox.net/.
I tried to change several times the country, disable/reanable the extension but nothing was
changed.
Now, as of private windows, i can confirm again that it does not work at all. The first time i click
the button it opens its home page in a new tab where i log in. After that, every time i click the
button it does the same thing, bringing me again in its home page, where i am already logged in.Developer response
posted 6 years agoHi Cicada, sorry for the issues!
1. TunnelBear does require a cookie to be used on the device in order to recall login status/information. If you clear your cookies, you will be required to sign back in to the application. We are aware of concerns surrounding this, but there are no immediate plans to change this implementation at this time. This is intended behaviour for the app currently.
2. The other two issues definitely don't sound right at all. The extension should be working with private browsing mode, and it definitely should not be displaying your personal/original IP, you should only see the TunnelBear IP address while connected. Note however, the extension only affects the browser it is installed on, not all applications on the device. If you are seeing the IP in another browser/app, then that would be expected.
In any case, for those problems, please contact support at https://help.tunnelbear.com/hc/en-us so that our support bears can try to solve those issues for you! We'll be happy to help troubleshoot there :) - Rated 5 out of 5by Firefox user 14410517, 6 years ago
- Rated 5 out of 5by Cisco_Kid, 6 years ago
- Rated 5 out of 5by Firefox user 14385256, 6 years ago
- Rated 5 out of 5by Firefox user 14381877, 6 years agoThis is great for when you are traveling, and you are on others WiFi networks!
- Rated 2 out of 5by Hellen Bazzil, 6 years ago
- Rated 5 out of 5by Firefox user 14360399, 6 years ago
- Rated 5 out of 5by Ferran Buireu, 6 years agoDe unos grandes desarrolladores, estéticamente es sublime, extremedanente fácil de usar y con unos resultados de primera.
- Rated 5 out of 5by Firefox user 14336958, 6 years ago
- Rated 5 out of 5by Firefox user 14336800, 6 years ago
- Rated 5 out of 5by Firefox user 14334853, 6 years ago
- Rated 1 out of 5by Firefox user 5567891, 6 years agoI have tried to use it Twice; it doesn't function. Hibernating?
I have run several different AV scans; the computer is clean.
No support or help buttons.
Rating: No stars.Developer response
posted 6 years agoHey there, sorry for the issues! Can you try contacting support about this at https://help.tunnelbear.com/hc/en-us? Our team can take a more detailed look at the problems you are running into! - Rated 1 out of 5by Firefox user 13994127, 6 years agoSigned in, verified my email, but still every time I click the extension just takes me to the webpage of my profile. Great. What am I meant to do with that? Useless.
Developer response
posted 6 years agoRawr, that's no good! Are you clearing your cache/cookies automatically by any chance? The extension relies on a browser cookie to keep you logged in, so if this is the case, you won't remain signed in. If not, please get in touch with support at https://help.tunnelbear.com/hc/en-us, they can help investigate this issue further for you! - Rated 2 out of 5by Firefox user 14313333, 6 years agoWith FF Quantum 62.0 no way to understand how it works. Installed add-on is showing in top bar BUT at every tentative to activate linking to the account I have is asking again to download w/o any info on what happen. If I already installed the extension why is NOT running as it's fully working with Chrome? If something missed info should be supplied.
Developer response
posted 6 years agoSorry for the issues! Can you please reach out to support about this at https://help.tunnelbear.com/hc/en-us? Our team can help look into these issues for you!